Room type was not available upon arrival. Booking was prepaid 3 months in advance.
Henry
Henry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 19 日
Jesse
Jesse (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Staff welcoming
David
David (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 4 日
Avoid AC Marriott Beachwood
Terrible service, dirty hotel and given an incorrect room type. Concerns were disregarded.
Henry
Henry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 18 日
richard
richard (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 7 日
Kinda crappy experience
When we got to the room the toilet was clogged. Asked them to fix it. And also asked to fix the tv remote that didn’t work.
They did neither. The remote was broken but it was also that green M&M thing. Had they fixed one both would have been fixed. So second day we didn’t realize it was still broken til late ate night and my kid had to drop the kids off in the pool. And so it smelled all night. Worse hotels have much better service.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 4 日
Great Restaurant!
Egerton
Egerton (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 20 日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 17 日
Adam
Adam (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 5 日
I recommend this property to anyone who is interested in staying in a excellent hotel
Tony
Tony (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 8 月 28 日
Waited 2 days for clean towels.
Breakfast was a joke.
phyllis
phyllis (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 26 日
10/10 hotel & rooms are bigger than it looks ..
Dana
Dana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 19 日
All god but front desk workers
Loved the hotel and location.
Staff was very un professional.
From their inability to smile, rolling their eyes
To question.
It’s a shame
Noa
Noa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 19 日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 8 月 14 日
Keri
Keri (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 13 日
Great service and room. Breakfast was not great
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 7 日
Only issue was smell of cigarettes in room.
Artur
Artur (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 8 月 5 日
I have stayed at the ac marriott beachwood pine crest multiple times in the past and this was the worse experience ive had... i booked via expedia and paid for my stay before i arrived. when i checked in i was given a totally different price to pay, i showed what i paid expedia and i was still told it would be a upchargebecuase the room rates are flexible the hostess on friday night was very rude and only help she could give me was talk to the manager the next day which i did and was told by shakira the manager she would get to the bottom of this and let me no by the end of the day Saturday.. Saturday came and went and no answer i went to the front desk to talk with her and she refused to have a conversation with me she walked past me 2x in the lobby while i waited to see her and refused to have a conversation with me... expedia rep called the hotel 2x to speak with her the front deskamswered the phone and trasnferred the call to shakira and she refused to answer the phone. When i checked out i was still left with no answer on the upcharge and a extra $258.00 charged to my account iam hopeful that expedia can get to the bottom of this and i get a refund for the upcharge