The stay was good overall. Staff friendly, property very clean. Pool area was well kept, clean and plenty of towels for guest. My only issue was that the bed was soft and was like a mound in the middle of the bed ... like it was not flat. I never slept in a bed that felt like that before. I did get a good night sleep and the pillows were very fluffy and comfortable. My wife and I enjoyed our stay as we were celebrating her birthday. Would recommend this property to anyone.
Joseph
Joseph (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Alisa
Alisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Great geataway for the family. Very clean property and my daughter loved the pool(s)!
Antwon
Antwon (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
communication not great but loft was spacious
My room was not ready at check in which was 4pm which was an inconvenience with children. They gave me an access card to the facilities pool until it was ready . My children enjoyed the pool as I waited , however the front desk or no informed me when it was ready by phone or anything I went to the front desk again at 8pm which was 4 hours later and they said oh its ready . which was not great seeing as I could been in my room. it through my day off from the things I had planned.The loft on the other hand was amazing my children loved it and it was was enough space for everyone it was a home away from home .pool was amazing lazy river , hot tub , bigger pool and indoor pool, splash pool. however it is not on the beach have to take shuttle to the beach .
Tierra
Tierra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
tonia
tonia (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Easy to get too
Carol Ann
Carol Ann (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 14 日
The property was very nice. As soon as we entered the room we were greeted with a pregnant flying roach. The bathroom light did not work downstairs.
We were concerned about the roach getting in our clothes. The office was getting ready to close. They came the next morning to exterminate and fix the bathroom light we had to use the bathroom in the dark the first night to a star for that
Sheila
Sheila (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 12 日
Yani
Yani (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 12 日
I thought this place was awesome! So nice and clean and so much to do. I loved the shuttle to the beach too so we didn’t have to worry about parking:)
Sarah
Sarah (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 12 日
Expected a resort, was nothing but a time share. Pictures of room were deceiving.
Tracee
Tracee (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Tannetta
Tannetta (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 4 日
We stayed here for a week and the property is very nice. Lazy river, outdoor pool, indoor pool. We were very comfortable in our 2 bd condo. It did have everything we needed. Great property felt safe plenty to watch on the tv on down time. Only reason I’m not giving this property 5 stars is they are very pushy with buying into the time share for vacations. You check in right away they ask what your interested in and if you go to there presentation that’s about two hours you get a discount. We have been through this before and did not plan on buying anything. Went to the presentation and not one not two not three but four people trying to convince us to buy into the resort. It should be enough if you say no once not interested at this time. That was insane needless to say we did enjoy ourselves and the property. Kept very clean pools all beautiful. We would stay again just not do the time share presentation.
Cristian
Cristian (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Great location near beach and shopping
Michelle
Michelle (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 31 日
Avoid! It’s in an area that is far away from everything. You need a car to get to pool, and front desk. The front desk is filled with horrible sales reps that tip you off. Poor customer service and rude staff. Door pool was gross.
Julia Therese
Julia Therese (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 30 日
The property was great. The 2 bedroom condo was great, good room sizes and bed sizes. I suppose the only complaint was that the beds were exceptionally soft in my opinion, but I like a harder mattress, not quite a rock, but more like a hay bail, haha! Staffing was friendly and courteous.
Joshua
Joshua (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 30 日
smooth
James
James (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 29 日
Nicholas
Nicholas (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Loved how easy checking in and checking out was, parking is zero issue here even on busy weekend like memorial, roundabout to get to the resort for brief moments gets busy but nothing dragging. Room was very clean along with clean sheets and towels for shower and pool towels. Bathrooms were clean, recommend adding a drain cover to rooms as possible due to past stays what’s being poured down drains does cause possible Nat issues as we did encounter some around the sink of our room none we couldn’t take care of luckily. Indoor pool was advertised as heated but in fact wasn’t neither of the two days during the weekend we stayed unless I missed something, the indoor pool not being heated was a little bit of a let down, Jaccuzis were amazing and the lazy river was great, outdoor pool was clean and had plenty space for everyone to enjoy and have fun. Was looking forward to the poolside grille being open for smoothies but unfortunately that wasn’t available either the weekend I stayed. recreation passes being able to be used for free ice is a huge plus along with the discounts it grants you at select nearby restaurants and golf locations. Staff was very friendly and patient and encouraging when helping out check in for groups.
Salvador
Salvador (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Melissa
Melissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Must Stay!
It was wonderful! The check in staff was friendly and helpful. The room was clean and comfortable. The amenities were amazing! So thankful for this last minute hotel change from a not-so-nice accommodation.
Charity
Charity (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 20 日
Beach vacation
I stayed in the studio which was one room with a king size bed and sitting /kitchen/ dining area with a small refrigerator, dishwasher, microwave, 2 burner hotplate, toaster and coffee pot. The room was disappointing because there was no balcony or outdoor patio as the larger rooms have. It felt like a hotel room with the window overlooking the blacktop. Last year I had stayed in the larger apartment style room with an outdoor balcony which was much nicer. I should have selected the larger room. I did enjoy the pool and lazy river areas very much.
Susan
Susan (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Mattress little too soft. Ended up in hole. They do have a TIME SHARE pitch here they force u thru to get ur parking pass.
George
George (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 13 日
My stay was not a good as I had wish but for the most part it was due to the weather. The problem I have with Grand Palms is they didn’t notify me upon checking that the indoor pool was closed for mains which was a huge let down especially after it was raining. So no beach and no pool for a few toddlers!!! Disappointed to say the least.