They have customer service now Pat. I have got to be the fussiest traveler and very spoiled because we always stay at a really nice places. There is not one criticism or suggestion I would give the management about our stay. The room was exceptionally clean, large airy high ceilings perfectly working air conditioner fan lovely patio wonderful rainforest shower. They have saltwater pools and fabulous food in their restaurants. All of the staff it provides exceptional customer service especially the front desk staff, the restaurant management and Andres! I don’t know the name of the woman who is at the Apple station for the complementary breakfast but my goodness… She learned after the first day exactly what we order and provided it every time she saw us come into the dining area! Fabulous location because it’s near everything. Loved it and recommended highly❣️
Dr Dorothy
Dr Dorothy (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Great, please!
Natalya
Natalya (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Excellent stay at this property. The front desk, custodial and housekeeping staff were fantastic. Location was ideal, and yoga class with Hanna was fantastic! Would definitely stay here again.
Whitney
Whitney (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Roger
Roger (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Diane
Diane (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Beautiful hotel.
Sally
Sally (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 14 日
excellent!!!
Azat
Azat (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Daniel
Daniel (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Amazing all around!! Loved every minute I was there.
Tracy
Tracy (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 18 日
The hotel was in a great location and very nice. We enjoyed the included breakfast, the walkability to the beach, shops and restaurants. The staff were very kind and available to help.
The gym is only accessible by reservation and only allows 5 people per hour. And we weren’t able to use the yoga room for our own practice on Sunday because it was closed. We felt like we were on someone else’s schedule trying to fit things in.
The pool area is beautiful but didn’t seem big enough given how many people were using it. And there were a lot of kids which made the pool area loud and not very relaxing for us.
Overall we would recommend this hotel.
Amanda
Amanda (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Sheree
Sheree (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Michele
Michele (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Scott
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 1 日
Pros
We had an excellent stay at the Gilded Iguana. Staff were very helpful and helped us book surf lessons and board rentals as well as a turtle hatching tour at Ostinal.
Our room was really nice and clean and all the facilities were beautiful.
The restaurant was great and had good food and drinks. The breakfast was more than what you would expect for an inclusive breakfast. I will say there was not a lot of vegan options for breakfast but I was able to easily make changes with the serving staff to accommodate this.
Cons
The street was under construction and it took us forever to find a way to get to the hotel driving around at night with bad road conditions after a long day of travel. It would have been nice if the hotel had messaged us in advance to let us know about the construction and help us with directions.
There is not a lot of parking available at the hotel. We ended up having to park on the street which would have been fine except the street is under construction and in the morning large aggregate trucks were driving past which were dropping rocks. Thankfully we didn’t have any damage.
We booked this room for our honeymoon and I accidentally booked a room with two double beds. I totally get this was my mistake but I did specify it was our honeymoon and it would have been nice to be moved to a king room. That being said the staff left us a dessert and kind note to congratulate us.
Overall would recommend, excellent stay!
Alexa
Alexa (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 25 日
Vishal
Vishal (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Chris
Chris (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 9 日
The Gilded Iguana was a wonderful resort. Staff were friendly and very helpful connecting us with amazing restaurants and experiences in the area. Specifically Coyol Restaurant and Huacas Restaurant provided amazing world class food AND beautiful vistas of both sunsets and the Costa Rican Mountains. A great, relaxing stay
terry
terry (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 7 日
The room was beautiful. Wonderful bathroom. Great housekeeping and concierge’s service. 5 stars to Francisco and yoga instructor Juliana.