Very clean facilities and room. Smells great in the hallways. Everytime looks nice and new (except the chairs in the restraunt, but they were comfortable.) Definitely will stay here again.
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Charles
Charles (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Front desk staff friendly professional and efficient at check in and check out. Lobby was festive decorated. Room was excellent
Dorothy
Dorothy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
One of the best and cleanest hotels I have ever stayed in. Just for a weekend getaway, my wife and I will be back
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Juan Jose
Juan Jose (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
Water leak and wet rug
We've stayed here over a dozen times over the past few years and this was our first negative experience at this hotel. It's a convenient and nice hotel that we typically enjoy.
Upon getting into our room (217) we noted a slight odor but did not find the source until after settling in the for the night when we noticed in bare feet that the rug was wet. There appears to be a leak from the HVAC system in the room that had soaked the rug and made some of the floor tiles near the window squishy. Underneath the rug it was apparent that the rug had been wet for an extended time and that there was mold under the rug - which is what the smell could be attributed to. Looking more closely we did note a piece of broken glass on the floor - but do not believe the glass to be associated with the moisture problem due to the evidence of extended moisture exposure on the underside of the rug.
We alerted the front desk to the issue, and they stated that they would have maintenance check into this issue. If we do decide to stay at this location again - we will be doing a thorough check on the status of the room prior to unpacking and settling in.
Jordan
Jordan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
I love staying at this hotel. Great service and so nice.
Melanie
Melanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Sherry
Sherry (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Excellent
Alicia
Alicia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
The staff was wonderful! From dining suggestions to help extending our stay they were helpful and gracious.
Shelby
Shelby (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Great stay
It was a great stay. I would stay here again in a heartbeat.
james
james (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Lovely hotel. Cory was very helpful.
Room was spacious. Nice restaurant.
In a great location!!
Pamela
Pamela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Perfect with one exception
This is a great hotel. I have stayed here many times and I prefer it compared to others hotels in the area. The only minor issue I have is with the water pressure in the showers. It needs to be upgraded or something. I have stayed at other IHG hotels and they have great water pressure. Other than that everything about the hotel is prefect for my needs.
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Jacqueline
Jacqueline (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
adalberto
adalberto (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Great stay
Good place
To stay right in downtown Frisco area. All staff helpful and friendly.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Mediocre Hotel
Water is was not hot in the shower, lukewarm at best. Comforter was stained. Hotel has a shuttle that would take guest within a 5 mile radius, but was told by the manager there was not a driver.
Sharon
Sharon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Awesome
I loved my stay. Very clean. The bed was a bit harder than I like but overall it was excellent. Roberto at the bar/ restaurant is an incredible asset to the hotel. Friendly and attentive.