我可否免費取消但丁四季套房民宿 - ClaPa 集團分散式酒店的預訂，並獲發全額退款？

可以。但丁四季套房民宿 - ClaPa 集團分散式酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

但丁四季套房民宿 - ClaPa 集團分散式酒店是否允許寵物入住？

是的，狗隻可入住。此住宿收取每隻寵物每晚 EUR35的費用。輔助動物豁免收費。

但丁四季套房民宿 - ClaPa 集團分散式酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：21:00。提早入住收取 EUR35 附加費 (因應供應情況而定)。退房時間為 10:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快退房服務，亦設零接觸登記入住與退房服務。

但丁四季套房民宿 - ClaPa 集團分散式酒店附近區域有何特色？

從但丁四季套房民宿 - ClaPa 集團分散式酒店出發，短短 1 分鐘步程可到但丁站，18 分鐘步程即達那不勒斯港。

那普勒斯但丁四季套房民宿 - ClaPa 集團分散式酒店優惠

Q: 我可否免費取消但丁四季套房民宿 - ClaPa 集團分散式酒店 的預訂，並獲發全額退款？

可以。但丁四季套房民宿 - ClaPa 集團分散式酒店 在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

Q: 但丁四季套房民宿 - ClaPa 集團分散式酒店 附近區域有何特色？

從但丁四季套房民宿 - ClaPa 集團分散式酒店 出發，短短 1 分鐘步程可到但丁站，18 分鐘步程即達那不勒斯港。

4/10 一般

2025 年 10 月 13 日

Communication is absolutely terrible. Difficult check-in process, and the room we reserved is not what we got. Paid for early check in, but unit wasn't ready. Also the check-in office is several miles from your actual room, and you are on your own for transportation (cabs cost more than the room). They still have not refunded our deposit and they will only communicate in WhatsApp because that is not easily available for legal purposes. We now have to dispute the deposit charge because they have gone dark.

Eugene (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 10 日

Be careful

Noisy. Did online application for 2 nights. Arrived at premises to learn I had to check in at another address that closed before I could get there. Helpline closed and unable to assist.Had to find another hotel nearby for €70. When I visited the checkin address they charged me a late checkin fee of €40 and a refundable bond in 2 weeks of €200!!!! For 2 nights.Even though I’d paid the rental.Totally inflexible and unfair. My friend said THIS IS A SCAM. Room decor was poor and floors not clean. Think carefully before staying with them and read the fine print!

S H (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 5 月 26 日

Luigi (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 5 月 25 日

Nous avons eu la mauvaise surprise de ne pas loger à l'adresse choisie sur le site. Très compliqué pour faire le check in. Nous avons été mal reçu par une femme extrêmement désagréable. De plus, nous n'étions pas logé dans le même bâtiment que nos amis. Le troisième jour le ménage n'a pas été fait. En conclusion, une trés mauvaise expérience que nous ne renouvelleront pas.

Samuel (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 6 日

geraldine (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 1 月 12 日

Hotel location that I booked was not the location that I got. It was 3 metro stops away.

Oscar (2 晚友伴旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 12 月 6 日

Maria (2 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 10 月 9 日

Struttura carina e centrale, forse troppo vecchia esternamente. Pulizia non troppo approfondita

AURORA (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 9 月 19 日

fatima zahrae (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 8 月 1 日

Terrible

First of all, the address registered in the app, the location of the reception, and the actual accommodation are all different. Without knowing this, I attempted online check-in after receiving an online check-in email, but it kept failing, possibly due to a website error. I sent a message through Hotels.com stating that I couldn’t check in online, but received no response. Eventually, I arrived at the accommodation listed in the app at 20:55, just 5 minutes before the check-in time of 21:00. However, since the reception was at a different location, I couldn’t check in. After several attempts, I finally succeeded in checking in online at around 21:07. Then, the accommodation suddenly charged me an unexpected deposit of 200 euros and additional fees totaling 63 euros. Among these, 40 euros were for a late check-in fee, which I find unreasonable. I was only 7 minutes late for the online check-in, and their website was not functioning earlier in the day. I even made an inquiry to which they did not respond, yet they are charging me this fee. I have been trying to communicate through WhatsApp, but after the initial response, they stopped checking my messages after I complained. Without prior notice, I stayed in a 60 euro accommodation but ended up paying an additional 263 euros. Out of this, the only refundable amount is 200 euros, and I have no idea when I will receive it. This is a terrible experience, and I plan to lodge a strong complaint with Hotels.com about this matter.

1 晚友伴旅程

Hotels.com 真實旅客評價

10/10 完美

2024 年 7 月 10 日

Lovely property, well kept and in the centre of everything even though it was quiet. Only problem was that Reception (and booking in) was on the other side of town and we couldn’t get hold of them when we had a problem operating the safe. Would stay here again though.

Karen Elizabeth (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 6 月 11 日

Avoid

Unable to access the room, property want helpful and kept hanging up on both me and hotels.com when they called. Instructions didn't match the property location or the room booked, checking in online should have meant it ẁas all easy but just made it more difficult. Conditions only received after checking in - 200 deposit for 1 night's stay, not in hold but being charged and returned after 30 days. According to other reviews, lots of people had to complain before getting the deposit back. The cafe outside the property tried to assist, they see it all the time and it's apparently not unusual that people can't access or have their booking cancelled.

Sophia (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 6 月 9 日

Not recommended. No staff at the property. Phone not answered. Air conditioning didn’t work. We couldn’t check in first night and had to pay to stay elsewhere. On the plus side, great location right next to metro, and room and bed large and clean. Choice of cafes and restaurants within easy walking distance.

ELIZABETH (9 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2024 年 5 月 19 日

Senza colazione. Camera nulla di che

Ho pagato per un B&B ma non ho avuto la colazione… Se si chiama B&B ci dovrebbe essere, altrimenti suggerirei di cambiare nome…

Marco (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 5 月 16 日

deposito cauzionale assurdo !!!!200 euro

Luigi (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2023 年 9 月 16 日

Reception in other location than hotel

The reception is 2km away from the apartament so it is rudiculous that you have to travel so far between locations. No shuttle provided.

EMILIA (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 9 月 9 日

Takashi (5 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2023 年 6 月 28 日

I did Not visit this hotel regarding the Scam System: i should have payed extra 85€ for Late checkin which they told me After the booking. I found Hundreds of 1 Star Google ratings which told us to Stay away from this, dirty rooms and broken Stoff may encounter us additional to employees who will force us to pay additional Money. However, 16h After booking i told the Scam Like Person (85€ extra for Late checkin person) via WhatsApp that i want to storno, i lost all my Money. No Goodwill only Chat history of Bad attitude and mean words

Fabian (3 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2023 年 4 月 23 日

Diese Unterkunft liegt zentral unweit des Piazza Dante. Das ist jedoch das einzig Positive. Warum es als B & B ausgeschrieben wird, erschließt sich uns nicht. Frühstück wird nicht angeboten, doch das ist in Italien ja egal, da es überall Cafés und Bars gibt. Der Ort selbst muss leider als Abzocke bezeichnet werden, denn kaum angekommen, kamen unerwartete Kosten hinzu. Wir raten von dieser Unterkunft aus diversen Gründen ab. Obwohl für die tägliche Reinigung ungewöhnliche extra Kosten pro Tag und Person berechnet wurden, wurden Bad und Zimmer nicht gereinigt, lediglich Handtücher gewechselt. Im Bad und in den Zimmern gab es viele kaputte und ausrangierte Dinge wie Handtuchhalter, Toilettenbrille und einiges mehr. Sehr lieblos alles. Nie wieder !

Gabriele (4 晚友伴旅程)

Ebookers 真實旅客評價

2/10 欠佳

2023 年 4 月 2 日

Muy mal servicio. Habitaciones están lejos de donde se hace el check in y nadie te ayuda con el traslado. Pésima atención de las chicas del mostrador. Baño sucio y en malas condiciones.

Camila (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2023 年 3 月 18 日

Lucia (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2022 年 12 月 29 日

Hotel pequeño, bien ubicado pero ruidoso

Muy bien ubicado. Muy pequeño y ruidosos los vecinos que no nos dejaron dormir a la noche. El check in quedaba muy lejos del hotel en si. Tuvimos un problema con el aire acondicionado y la persona encargada nos ayudó muy amablemente.

Valeria (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2022 年 10 月 2 日

Perfect location, clean but sewage smell in bathroom, check in is on a different hotel. We arrived at 8:59pm but were told that the shuttle only ran until 9pm (?) and didn’t give it to us. We were told the router was inside the room but not only it wasn’t there the wifi signa was very poor or not existing occasionally. We complained about all mosquitoes inside and were offered to pay a deposit for a device that we had to pick up at the reception of another hotel. We enjoyed it because we had the mindset of an ok airbnb not a hotel.

Pablo (4 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2022 年 9 月 22 日

It wasn’t a great experience

Bianca (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2022 年 9 月 6 日

Stanza ampia e accogliente. Ottima posizione per visitare a piedi il centro. Bella la vista dalla terrazza su piazza Dante. Scomodissimo il check in a 15 a piedi di distanza, me ne sono accorto solo all'arrivo a destinazione. Questo aspetto dovrebbe essere migliorato.

stefano (2 晚行程)

Hotels.com 真實旅客評價

但丁四季套房民宿 - ClaPa 集團分散式酒店

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