Wonderful hotel, with wonderful staff. Sadly the room was a huge let down. Impossible set of stairs to navigate to get to the room. The room itself was far too small for what was being charged. A little disappointing truth be told.
Chandru
Chandru (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 4 日
Avoid
Not as advertised. Was supposed to have a sea view from our room. Had two windows in our room. One was a skylight and the other was looking into the property next door.
Unsafe stairs to get to our room.
WiFi kept dropping.
Smell of smoke from the fire in our room which lingered on our clothes for the rest of our trip in South Africa.
Breakfast was poor, stale crackers, dried out fruit. Ordered the flapjacks which came with maple syrup and was told they had run out of maple syrup.
On check in we were given a tour of the hotel, asked if we would like to reserve a table for dinner, we said we would. Asked which table we would like, picked it (beside the fire). Came to dinner at our reserved time and our table was giving away. Giving a table in a draft so spent our meal freezing. No apologies made by staff but had the cheek to ask for a tip when paying.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 30 日
Melinda
Melinda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 6 月 13 日
Tudo perfeito, hotel, atendimento, comida.
Juliana
Juliana (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 14 日
wonderful
Great room, breakfast, service.
DIEDERICK
DIEDERICK (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 4 月 2 日
Depois do upgrade experiência boa
O hotel mesmo só tem um bloco . Os demais são anexos de acomodações e na que ficamos tinham 6 quartos embaixo e 2 em cima . A escada para esses 2 quartos é surreal, íngrime e sem condições para idoso ou crianças . Perigosa. O quarto não tem frigobar e são muito pequenos e quentes . E junto com 4 acomodações do piso inferior compartilham geladeira e forno . Pedir um upgrade p apartamento térreo o q me foi concedido é paguei a diferença . Este quarto de baixo completo é grande e acomoda 4 pessoas mas com 1 banheiro só . É bonita a área. Mas percebi que somente o hotel é 5 estrelas . Os anexos não .
Euzeny
Euzeny (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 3 月 13 日
Charmant hôtel avec vue sur la baie de Plettenberg, chambres confortables et bien équipées, très bon restaurant pour le petit déjeuner et le dîner aussi et bon spa également, personnel très aimable et serviable.
Seul point négatif: de nouvelles unités sont en construction, ce qui occasionne pas mal de bruit tôt le matin.
Zacharie
Zacharie (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 7 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 2 月 9 日
Amazing time in Plettenberg Bay
Fab hotel in an amazing location 😍
T
T (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 1 月 25 日
Une merveilleuse découverte ❤️❤️❤️
Nous y avons passé 2 nuits.
L’hôtel est splendide, à dimension humaine.
Le repas est délicieux et le personnel aux petits soins.
Nous étions a la chambre 216 et le petit bémol est que notre chambre donnait sur la blanchisserie ( on entendait l’essorage de la machine tôt le matin et jusqu’à un petit tard) mais nous avons tout de même adoré notre séjour. Les massages de Lorette sont exquis.
M Mickael
M Mickael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 12 月 22 日
Enrik
Enrik (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 12 月 10 日
Piriyanka
Piriyanka (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 11 月 27 日
Good place to stay located outside the city center. Very nice hotel and friendly staff. Restaurant is good and recommended but not yet on point.
Sven
Sven (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 30 日
Lovely stay
Bernice
Bernice (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 9 月 27 日
Top notch
This hotel is beautifully designed and maintained. The dinning room has wonderful views over the bay. The quality of the food and its presentation are outstanding.
anthony
anthony (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 9 月 23 日
Disappointed
Great potential but disappointing. At check in, we were brought to 4 different rooms - one of which was occupied, before being brought to the correct room. This was okay and we were given a bottle of wine as an apology and offered welcome drinks in our room. The drinks did not arrive, we had to go downstairs after waiting for an hour. The room was lovely and we had been left chocolates however it was noisy - I think there may have been some sort of machine directly under our room? Sounded like a washing machine. Dinner was on the pricier side but nice and service at dinner good. Breakfast service wasn’t great, we were directed to a table then had to ask for a menu and coffee after 10 minutes of waiting. Our order was taken and then was wrong when it arrived. We were not asked how our stay was at check out. We still had a lovely time but compared to some of the other fantastic hotels we have stayed in along the garden route, this one was disappointing.
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 9 月 20 日
Perfect hotel
Dit hotel is de waard om te verblijven. Prachtige ligging, zeer vriendelijke mensen en een top keuken. Bij onze volgende Gardentour zullen we zeker hier weer verblijven.
Sylvia
Sylvia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 9 月 9 日
Staff were great!!
Bethany
Bethany (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 28 日
Leanne
Leanne (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 7 月 24 日
Lovely place and great location. Highly recommended