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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Knoxville hotel with outdoor pool and restaurant

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Photo gallery for Holiday Inn Knoxville N - Merchant Drive by IHG

Exterior
Property amenity
Property amenity
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior
Located near the University of Tennessee, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers a welcoming atmosphere with a bar and on-site restaurant serving breakfast and dinner. Connect to WiFi, stay active at the gym or unwind by the seasonal outdoor pool. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$110 nightly
The total price is $130
Oct 12 - Oct 13
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,014 reviews
$99 nightly
The price is $117
Oct 5 - Oct 6
Total with taxes and fees
Holiday Inn Knoxville West- Cedar Bluff Rd by IHG
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About the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.4 km
  • Knoxville Convention Center - 6 min drive - 9.2 km
  • University of Tennessee - 7 min drive - 9.5 km
  • Neyland Stadium - 8 min drive - 10.6 km
  • Knoxville Zoo - 10 min drive - 12.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬19 min walk
  • ‪Domino's Pizza - ‬9 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Holiday Inn Knoxville N - Merchant Drive by IHG puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 4.99 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night (maximum USD 105.00 per stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within the same county as the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive an IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Holiday Inn Knoxville N - Merchant Drive by IHG and nearby?

Holiday Inn Knoxville N - Merchant Drive by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an onsite restaurant, Bull and Barrel.

What's the area around Holiday Inn Knoxville N - Merchant Drive by IHG like?

Holiday Inn Knoxville N - Merchant Drive by IHG is in Inskip, a short 19-minute walk from Knoxville Expo Center.

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Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Restaurant
Location
Bar
Food
Shower
Toilet

What guests liked

  • Breakfast was delicious with many options and the staff were very friendly and helpful. (11 reviews)
  • The on-site restaurant served good food and breakfast was also satisfactory. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay!

Extremely clean and beds super comfy. Reasonably priced will absolutely stay here again
Mary Jo, 2-night trip

10/10 Exceptional

Pet friendly and breakfast. Happy hour in the evening.
Patricia, 5-night trip

10/10 Exceptional

Most comfortable beds
KellyAnne, 1-night trip

8/10 Very good

Prima stop voor een nacht

Was een goed doorgaans hotel. Prima, niets bijzonders
Michel, 1-night trip

10/10 Exceptional

The staff, the atmosphere and the overall experience was nice ! We will stay here again when in the area
Eva, 1-night trip

10/10 Exceptional

Great Stay

Spent the four days in Knoxville for business and ended up getting sick. The bed was comfortable and the staff was very friendly and helpful. 10 minutes to downtown and lots of good restaurants and stores around so it made things convenient. I'd stay there again.
Don, 3-night trip

10/10 Exceptional

Great place to stay.
Erik, 2-night trip

8/10 Very good

Great hotel, poor location so close to interstate

Wonderful stay. A few positives were the cleanliness, modern look and wonderful breakfast. A few negatives were the black out curtains didn’t cover the entire window and the parking lot lights were bright and the interstate noise was loud.
Andy, 1-night trip

10/10 Exceptional

Clean, felt safe there, in walking distance of good restaurants and close proximity to the venue we were visiting.
Mary, 2-night trip

10/10 Exceptional

This was the last lef of an eight day trip for us, and the intent was to visit Dollywood. The staff here was great... from check in, to housekeeping and the bar/breakfast staff. This hotel was very clean and the room nice. I would come here again in a heartbeat! Good job!
Ken, 2-night trip

10/10 Exceptional

Polite service and fast
Edward, 1-night trip

10/10 Exceptional

So spotlessly clean and new, quiet, pet-friendly, very comfortable bed, spacious bathroom, great free parking, easy check-in experience with lovely front desk manager Sara, check-out time not till noon — all at excellent value
Lauren, 1-night trip

10/10 Exceptional

Nice place
Mickey, 1-night trip

10/10 Exceptional

The hotel is very nice. The staff are amazing. Highly reccomend if you need a place to stay on this side of Knoxville.
Randel, 1-night trip

8/10 Very good

Great place to stay
Stacey, 2-night trip

10/10 Exceptional

Met request of quiet location!
Martin, 1-night trip

10/10 Exceptional

Great breakfast and people were super nice
Kelli, 1-night trip

10/10 Exceptional

Friendly staff, clean
Constance, 1-night trip

10/10 Exceptional

The homeless people across the street from the hotel.
Nick, 3-night trip

10/10 Exceptional

We had excellent service checking in and at the bar. When were checking Monday morning the older lady was very rude.
Tamara, 4-night trip

8/10 Very good

Room was a little chilly but was very clean and service was excellent. Would stay there again.
Michael, 1-night trip

10/10 Exceptional

Very nice place to stay
Britt, 1-night trip

10/10 Exceptional

Good experience
Mohamed, 1-night trip

8/10 Very good

Hotel clean. Staff very friendly. Had a problem @ check-in … hotel had no record that I had paid 1/2 of fee when making the reservation, so I was charged full amount. Had to go through Expedia and should get refund in about two wks.
Madge, 3-night trip

10/10 Exceptional

Great stay!
Bengy, 1-night trip