Holiday Inn Knoxville N - Merchant Drive by IHG

Knoxville hotel with outdoor pool and restaurant

Choose dates to view prices

Where to?

Dates

December 2025

10

January 2026

Exterior - Holiday Inn Knoxville N - Merchant Drive by IHG (Knoxville)

Property amenity - Holiday Inn Knoxville N - Merchant Drive by IHG (Knoxville)

Premium bedding, desk, iron/ironing board, free cribs/infant beds - Holiday Inn Knoxville N - Merchant Drive by IHG (Knoxville)

Located near the University of Tennessee, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers a welcoming atmosphere with a bar and on-site restaurant serving breakfast and dinner. Connect to WiFi, stay active at the gym or unwind by the seasonal outdoor pool. The helpful staff has left a lasting impression on previous guests.

Excellent

Popular amenities

Bar
Pool
24/7 front desk
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Seasonal outdoor pool
Room service
Business center
24-hour front desk
Front-desk safe
Convenience store
Snack bar/deli

Feel at home (6)

Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities

$108 nightly

Dec 23 - Dec 24

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 10 - Dec 11

Tomorrow

Dec 11 - Dec 12

All rooms

2 beds

1 bed

Showing 10 of 10 rooms

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

Very good

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

Exceptional

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Very good

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 2
1 King Bed

Premium Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 4
1 King Bed

Standard Room

Wonderful

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 2
1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

Exceptional

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Wonderful

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible

Very good

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Excellent

Highlights

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sofa bed

Premium bedding

Shower/tub combination

Sleeps 4
2 Queen Beds

Similar properties

Pool
Free breakfast
Free parking
Free WiFi

$99 nightly

Dec 24 - Dec 25

Total with taxes and fees

Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

Knoxville Expo Center - 18 min walk - 1.6 km
Knoxville Convention Center - 5 min drive - 9.5 km
University of Tennessee - 6 min drive - 9.8 km
Neyland Stadium - 7 min drive - 10.9 km
Thompson–Boling Arena - 7 min drive - 10.9 km

Getting around

McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

‪McDonald's - ‬8 min walk
‪Cracker Barrel - ‬15 min walk
‪Austin's Steak & Homestyle Buffet - ‬14 min walk
‪Ingles Market - ‬18 min walk
‪Starbucks - ‬11 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Holiday Inn Knoxville N - Merchant Drive by IHG puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

- 122 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Pets

- Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
- Service animals welcome
- Pets must be supervised

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Onsite parking includes off-street options

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli

Traveling with children

Grocery/convenience store

Working away

Business center
Meeting room
Conference space (1076 square feet)

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services

Facilities

Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall

Accessibility

Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center

Room amenities

Be entertained

Flat-screen television
Premium cable channels

Home comfort

Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Premium bedding
Free crib/infant bed

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave

More

Daily housekeeping

Special features

Dining

Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

Deposit: USD 50 per stay

Optional extras

Full breakfast is offered for an extra charge of approximately USD 4.99 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per accommodation, per night (maximum USD 105.00 per stay)

Pool, spa, & gym (if applicable)

The seasonal pool is open from May 21 to September 10
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Cashless transactions are available.

Only bookings from non-local guests are accepted. Guests whose residence is within the same county as the property will not be allowed to check in.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel

Holiday Inn N Merchant Drive Hotel

Holiday Inn Knoxville N Merchant Drive

Holiday Inn N Merchant Drive

Holiday Inn Knoxville N Merchant Drive

Holiday Inn Knoxville N Merchant Drive an IHG Hotel

Holiday Inn Knoxville N - Merchant Drive by IHG Hotel

Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville

Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Holiday Inn Knoxville N - Merchant Drive by IHG and nearby?

Holiday Inn Knoxville N - Merchant Drive by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an onsite restaurant, Bull and Barrel.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

Breakfast was consistently praised for its delicious options, variety, and value, with many guests considering it a highlight of their stay. (18 reviews)
The on-site restaurant served good food and the dining area staff was very friendly. (9 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Bed

Breakfast

Restaurant

Location

Bar

Food

Shower

Bathroom

10/10 Exceptional

Oct 16, 2025

Good breakfast nice staff clean hotel

Jay, 1-night trip

10/10 Exceptional

Oct 27, 2025

Room was clean and staff was amazing. Would recommend

Alyson, 1-night trip

10/10 Exceptional

Sep 24, 2025

We chose this hotel because it was right off the freeway. The fact they had plenty of options for dinner at their restaurant and it was really good, was a pleasant surprise. Room were clean, breakfast was better than most

Patricia, 1-night trip

10/10 Exceptional

Jul 18, 2025

The staff was super friendly, the rooms were huge and very clean, and the convenience of the restaurant and bar on site was exactly what I needed after a long day of driving.

Amy, 1-night trip

10/10 Exceptional

Jun 29, 2025

The staff, the atmosphere and the overall experience was nice ! We will stay here again when in the area

Eva, 1-night trip

10/10 Exceptional

Jul 16, 2025

Very nice staff, clean room, well laid out, restaurant is limited, but the food is good and very well priced.

David, 1-night trip

10/10 Exceptional

Jul 21, 2025

The staff were very friendly. Check-in, check -out, and food staff. We got one free voucher for the buffet breakfast which had a decent variety. Definitely would stay here again

Cathy, 1-night trip

10/10 Exceptional

Jul 20, 2025

Very clean, very nice. Bar/kitchen staff were friendly and exceedingly helpful.

Tim, 2-night trip

8/10 Very good

Jul 26, 2025

The staff was very helpful and friendly. The room was not entirely clean, there being coffee spills on the wall next to the toillet paper roll in the bathroom which could have easily been washed off. The bed was really comfortable.

Laurel, 5-night trip

10/10 Exceptional

Apr 28, 2025

Clean, felt safe there, in walking distance of good restaurants and close proximity to the venue we were visiting.

Mary, 2-night trip

10/10 Exceptional

Jul 19, 2025

All good. Great service. Niceroom

David, 1-night trip

10/10 Exceptional

Jan 16, 2025

Great breakfast and people were super nice

Kelli, 1-night trip

10/10 Exceptional

Jun 21, 2025

This was the last lef of an eight day trip for us, and the intent was to visit Dollywood. The staff here was great... from check in, to housekeeping and the bar/breakfast staff. This hotel was very clean and the room nice. I would come here again in a heartbeat! Good job!

Ken, 2-night trip

10/10 Exceptional

Apr 23, 2025

So spotlessly clean and new, quiet, pet-friendly, very comfortable bed, spacious bathroom, great free parking, easy check-in experience with lovely front desk manager Sara, check-out time not till noon — all at excellent value

Lauren, 1-night trip

10/10 Exceptional

Apr 3, 2025

The hotel is very nice. The staff are amazing. Highly reccomend if you need a place to stay on this side of Knoxville.

Randel, 1-night trip

10/10 Exceptional

Feb 28, 2025

Friendly staff, clean

Constance, 1-night trip

8/10 Very good

Feb 24, 2025

Room was a little chilly but was very clean and service was excellent. Would stay there again.

Michael, 1-night trip

10/10 Exceptional

May 31, 2025

Polite service and fast

Edward, 1-night trip

10/10 Exceptional

May 17, 2025

We had excellent service checking in and at the bar. When were checking Monday morning the older lady was very rude.

Tamara, 4-night trip

8/10 Very good

Sep 21, 2024

It was a nice clean stay.

Michael, 1-night trip

8/10 Very good

Nov 15, 2024

Very comfortable beds!

Stephen, 1-night trip

10/10 Exceptional

Mar 10, 2025

We had a great stay! The room was nice and clean. The hotel staff were very nice and accommodating. We didn’t get a chance to eat at the restaurant in the lobby, but the menu I saw seemed to have some great dishes. The location was great, with many restaurants, stores, and gas stations nearby. Would definitely stay here again.

Ashley, 2-night trip

10/10 Exceptional

Dec 28, 2023

Friendly staff, comfortable beds and linens!

Ruth, 1-night trip

8/10 Very good

May 30, 2025

Hotel clean. Staff very friendly. Had a problem @ check-in … hotel had no record that I had paid 1/2 of fee when making the reservation, so I was charged full amount. Had to go through Expedia and should get refund in about two wks.

Madge, 3-night trip