For the purpose, staying relatively cheaply and use it as a base for day trips (by car outside Luton), the hotel was sufficient (clean and OK breakfast). However, we feel that Hotels.com stated several things that were not correct: 1) The room did not have AC (possibly temporarily broken), 2) the room was not cleaned during the stay (4 days) and 3) parking was not included in the room but there were about 20 spaces in about 150 rooms (however, the hotel solved this by allowing us to park next to the reception.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 5 日
Geoffrey
Geoffrey (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Christina
Christina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Josie
Josie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
P
P (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Very good
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 26 日
Hannah Jane
Hannah Jane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Good
The hotel is tired and dated, there was no air conditioning in the room and judmst a plaque saying its not working. The carpets were dirty and stained. However, it was more than okay for a night and for what we paid.
It also came with breakfast which surprised me.
Harrison
Harrison (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Very good
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Brilliant location just 5 minutes to Luton airport
Ma Edelrose
Ma Edelrose (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Ma Edelrose
Ma Edelrose (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 17 日
Great until we found bed bugs
We were really impressed with the hotel, the staff and the room until we came across a bed bug on the sheets along with a spot of blood! We were checking out very early and didn’t see any staff to raise it with so I contacted the hotel via private message to inform them. Since then, I have found a cluster of bites on my shoulder and the hotel is now no longer replying to me after previously promising a 50% refund. I wanted to give them a chance to resolve this privately but as responses have stopped I’ve decided to write this publicly in the hope that it will receive the attention it needs.
Kate
Kate (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Amazing value given the history of the building and the location cannot be better for downtown Luton. Great to have facilities like tea and coffee, and breakfast was from a small but essential selection.
Room were nice, using a fan rather than air conditioning. Which was ok.