Don’t trust the photos! The hotel is not this nice. Also facilities they advertise such as kettle in room are not correct. There is a coffee machine at reception but water is barely warm. Noise outside the hotel is horrendous. We spent the night awake thanks to the boy racers in the car park facing our window. No Aircon or heating. Wouldn’t recommend this hotel
ange
ange (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 29 日
Quick stopover
Quick stopover prior to taking flight from Luton, Next to square and can be noisy from outside. Not the hotels fault. Reception was good. The room was basic but clean. There was no coffee making facility in the room. There was coffee in the lobby. The bed was not comfortable and the pillows even less so. All in all if I have to, I will go again
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 25 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Ethash
Ethash (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
Kinga
Kinga (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 19 日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 19 日
ERNEST
ERNEST (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 17 日
helen
helen (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 16 日
For a thistle owned hotel this was shockingly bad
Pros : cheap and only a few mins walk from train station although I would not recommend doing so at night.
Cons : Most uncomfortable bed I have slept on in years it felt like a slab of concrete with a sheet over it, only had one very thin pillow went to reception to ask for another was told no, explained I have a back issue and needed the support told no even firmer and rudely
Shower pressure on 9th floor was appalling water literally dribbled out.
Buffet breakfast looked like a roulette wheel of options to get salmonella.
adam
adam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 16 日
Clean room, free wifi and free breakfast. Very basic but good for one night if going to the airport
josh
josh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
Axel
Axel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 12 日
Not great
Parking difficult, room not the cleanest, a lot of strange smells, both lifts not working temporarily
Victoria
Victoria (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 11 日
Breakfast was as ok, staff were polite and helpful, WIFI was non existent,
Chris
Chris (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 11 日
Good location but choose room carefully
Great location right outside the mall and 5 minute walk to Luton Station and the bus depot. Check-in was very straightforward. Nice touch was the complimentary free hot drinks machine in the lobby. Parking was £10 for 24 hours and I could go in and out but is on a 1st come, 1st serve basis.. Got offer to upgrade to executive king but the bed was the size of a regular double bed but glad I upgraded... Classic room has really small single bed and the double room had what seemed smaller than a small double. Breakfast was included and had a good selection of food.
Karla
Karla (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 9 日
Would not recommend
Noisy, smelly, dirty hotel
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Cheap and cheerful
It’s a fine hotel for the price. The area isn’t great and the cleanliness in communal areas is sometimes lower than you would like/expect.
The rooms are simple and clean and I would definitely stay again.
Carly
Carly (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 29 日
Dhoimourati
Dhoimourati (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Todo impecable recomiendo
adriana
adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Hok Him
Hok Him (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
As usual, excellent
The usual high standard of customer service I’ve come to expect from this hotel. Staff are friendly and professional. Rooms are spotless. The breakfast of hot and well stocked. The hot drinks machines offer a good range. Always a great stay.