The Charles Hotel

3.0 star property
Chatham hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi - The Charles Hotel (Chatham)
Bar (on property) - The Charles Hotel (Chatham)
Interior - The Charles Hotel (Chatham)
Bar (on property) - The Charles Hotel (Chatham)
Property entrance - The Charles Hotel (Chatham)
Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
$77 nightly
The total price is $93
Dec 22 - Dec 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 250 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 300 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Central Theatre - 3 min walk - 0.3 km
  • Medway Little Theatre - 14 min walk - 1.2 km
  • Historic Dockyard Chatham - 16 min walk - 1.4 km
  • Rochester Castle - 3 min drive - 2.4 km
  • Rochester Cathedral - 3 min drive - 2.4 km

Getting around

  • London City Airport (LCY) - 62 min drive
  • London (SEN-Southend) - 68 min drive
  • Chatham Station - 3 min walk
  • Rainham Station - 8 min drive
  • Rochester Station - 22 min walk

Restaurants

  • ‪The Thomas Waghorn - ‬4 min walk
  • ‪Subway - ‬13 min walk
  • ‪Greggs - ‬13 min walk
  • ‪Gurkha Fire - ‬3 min walk
  • ‪Chefs Delight - ‬7 min walk

About this property

The Charles Hotel

Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?

Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Charles Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Charles Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Are there restaurants at or near The Charles Hotel?

Yes, there's an onsite restaurant.

What's the area around The Charles Hotel like?

The Charles Hotel is a short 3-minute walk from Chatham Station and 5 minutes' walk from Central Theatre.

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Reviews

The Charles Hotel Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

6.0

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Service staff
Room
Shower
Bed
Lobby
Family friendly
Water
Parking
Bathroom
Toilet

Reviews

10/10 Exceptional

Great location

Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Francis, 2-night trip

8/10 Very good

Very nice polite staff and friendly service.
jeffrey, 2-night trip

8/10 Very good

Great room, fantastic restaurant

Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Simon, 1-night trip

6/10 Good

Beding and towels were clean.Bed comfortable.
Diane, 1-night trip

6/10 Good

Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Sarah, 1-night trip

2/10 Poor

Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Johnathan, 2-night trip

4/10 Fair

The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Rufaro, 1-night trip

8/10 Very good

Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Lesley Corke, 1-night trip

10/10 Exceptional

Quite a night

Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
frances, 1-night trip

2/10 Poor

Eaten alive

I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
Mark, 1-night trip

2/10 Poor

Do not stay

I registered my car on their ipad at reception, but have still received a fine for staying in the car park. Tried to contact the hotel, but have been completely ignored....
2-night trip

2/10 Poor

Looks really good from the outside and on the pictures, but it’s an absolutely hell hole
Mark, 1-night trip

10/10 Exceptional

Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Robert, 1-night trip

2/10 Poor

No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
DAVIES, 1-night trip

6/10 Good

With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold. When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal. The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around. Breakfast was essentially non existent, and no information was provided about it. Would we stay again, definitely not unless the above was attended to.
Mark, 1-night trip

10/10 Exceptional

It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Paul, 1-night trip

6/10 Good

I thought my booking included breakfast but it didn’t
Phil, 2-night trip

4/10 Fair

Terrible, insects and lack of regard.

The room look like clean, but I can feel some insects on my body when I was sleep and I can see very small insects on my belongings. Window was very strange, It will hit the body when opened. It will hurt when careless. No staff stay in reception, customer needs to ring someone to open the entrance door. Customer need to climb stair from car park to lobby, don't carry anything, it very inconvenient.
1-night trip

8/10 Very good

Friendly staff.
Graham, 1-night trip

10/10 Exceptional

Yh really good
Zack, 1-night trip

8/10 Very good

warm and pleasent

this hotel was as good as it gets for the money ,warm and cosy.
June, 1-night trip

10/10 Exceptional

Great service

Everything about the hotel was brilliant. The guys down at reception were really helpful and welcoming, if we were staying in the area again I would definitely use them in future!
Scott, 1-night trip

4/10 Fair

Empty reception area

The check-in and out time was too long. There’s no one fixed in the reception so you just have to keep waiting and waiting. You may have a tired day already and come up with this kind of no mans land is absolute terrible.
1-night trip

8/10 Very good

See you next time! 👍

I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.
Matthew, 3-night trip

4/10 Fair

Disappointing

Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Andrew, 1-night trip