My husband and I stayed at this hotel several times, it was pretty run down and unclean. We decided to give it one final chance with a lake view room. Surprisingly, the service level has improved and the room was quite acceptable. We might go back again based on the standard of this visit.
真實旅客
2 晚商務旅程
6/10
真實旅客
6/10
真實旅客
10/10
Homero
5 晚商務旅程
8/10
Li H
2 晚商務旅程
10/10
This is a comfortable hotel and they speak English which helps greatly. Very large breakfast buffet.
真實旅客
1 晚商務旅程
8/10
I travelled to Cixi because of my job. The location of this hotel is very good, close to everywhere, just beside a park and a nice restaurant.
真實旅客
5 晚行程
6/10
Overall, stay is good. Hotel is showing age. Example is pillows in room are very flat and uncomfortable. Updates on small things would make stay better.
lee
4/10
I have stayed at Hangzhou Bay Hotel several times over the years but not for some time. The condition of the hotel was OK but well behind other newer 5 star hotels in other cities. Unfortunately I have been unable to find a great hotel alternative in CiXi City so went back here. Unfortunately there was very little English spoken and the restaurant menu was also Chinese without English. Made for an interesting meal which incidentally was quite OK. Otherwise I would say the hotel was a little tired. Next time I will try to avoid CiXi City altogether.