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City Pension Zem

3.0 star property
Hotel with restaurant, near Tsukiji Outer Market

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Property amenity
Basic Quadruple Room | In-room safe, desk, laptop workspace, iron/ironing board
City Pension Zem, a hotel near Tokyo Imperial Palace and Ryogoku Kokugikan, offers a tranquil retreat with dry cleaning/laundry services and delicious meals at the restaurant. Relax with in-room WiFi or rejuvenate with spa services including massages. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Air conditioning
  • Restaurant

Main amenities (5)

  • Housekeeping once per stay
  • Restaurant
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
  • Digital TV service

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
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Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
Washer/dryer
Renovated in 2025
Free extra futon mattress
  • 861 sq ft
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Basic Quadruple Room

Basic Quadruple Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Quadruple Room

Highlights

Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
Washer/dryer
Renovated in 2025
Free extra futon mattress
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

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About the neighborhood

Map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014

What's nearby

  • Ryogoku Kokugikan - 2 min drive - 1.4 km
  • Sensoji Temple - 4 min drive - 3.8 km
  • Tokyo Skytree - 4 min drive - 4.1 km
  • Tokyo Dome - 5 min drive - 5.4 km
  • Tokyo Imperial Palace - 5 min drive - 3.7 km

Getting around

  • Haneda Airport (HND) - 25 min drive
  • Narita Intl. Airport (NRT) - 45 min drive
  • Bakurochou Station - 16 min walk
  • Hatchobori Station - 19 min walk
  • Asakusabashi Station - 21 min walk
  • Suitengumae Station - 3 min walk
  • Hamacho Station - 9 min walk
  • Ningyocho Station - 9 min walk

Restaurants

  • ‪福しん - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk
  • ‪しばらく - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk

About this property

City Pension Zem

At City Pension Zem, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo International Forum. Also, Tsukiji Outer Market and Ueno Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Suitengumae Station is 3 minutes and Hamacho Station is 9 minutes.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1983

Accessibility

  • Elevator

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Slippers
  • Iron/ironing board
  • All-in-one washer and dryer
  • Laundry detergent

Sleep well

  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Toaster
  • Dining table
  • Paper towels

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

Frequently asked questions

Does City Pension Zem offer free cancellation for a full refund?

Yes, City Pension Zem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at City Pension Zem?

Sorry, pets aren't allowed.

Is parking offered on site at City Pension Zem?

Sorry, there's no onsite parking at City Pension Zem.

What are the check-in and check-out times at City Pension Zem?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11:00 AM.

Are there restaurants at or near City Pension Zem?

Yes, there's an onsite restaurant.

Does City Pension Zem have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a toaster.

What's the area around City Pension Zem like?

City Pension Zem is in Chuo, a short 3-minute walk from Suitengumae Station.

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City Pension Zem Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Luggage
Bathroom

Reviews

8/10 Very good

Great location and service

Great location and stay
Michael, 10-night trip

10/10 Exceptional

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Rachel, 2-night trip

10/10 Exceptional

Excellent location 👍
Jonalyn, 4-night trip

10/10 Exceptional

Nice and affordable!
Samuel, 1-night trip

2/10 Poor

I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Lazar, 1-night trip

8/10 Very good

Lovely and helpful staff.acessible to most amenities and public transport.
Maria, 2-night trip

8/10 Very good

The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Mary, 3-night trip

10/10 Exceptional

Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Christina, 4-night trip

10/10 Exceptional

Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Danielle, 7-night trip

10/10 Exceptional

The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.

10/10 Exceptional

All the hotel staffs are always thoughtful.
Noriko, 11-night trip

10/10 Exceptional

Very large and nice and clean room was perfect
Dustin, 2-night trip

8/10 Very good

Friendly owners, amenities are provided. Rooms are bigger than the average Tokyo hotel rooms. The room is dated, but the rooms are clean. They give you new towels and free water everyday. They will keep your luggage as well.
Midori, 3-night trip

8/10 Very good

Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Kathleen, 1-night trip

10/10 Exceptional

There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Moruya, 4-night trip

10/10 Exceptional

The staff was very friendly. The rooms were quiet and clean.
Martin, 5-night trip

10/10 Exceptional

The building may be a bit old, but they keep the place clean with personable service.
Kyoko, 13-night trip

10/10 Exceptional

A cosy little hotel with friendly staff. The hotel itself is dated, but it's clean and well kept. There's a train station within walking distance and there are quite a number of dining options around the area. Would stay at this hotel again when I'm in Tokyo.
Kelly, 3-night trip

10/10 Exceptional

Second time around

This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Megan, 3-night trip

8/10 Very good

Close to bus and subways
Alfonso, 4-night trip

10/10 Exceptional

Greart location. Very clean and quite. Easy to access subways and a few sight seeing locations.
xuemei, 3-night trip

10/10 Exceptional

Rooms are large and only 3 rooms on every floor, Staff were nice.
Ivy Mei Yee, 4-night trip

10/10 Exceptional

200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Takako, 2-night trip

10/10 Exceptional

The hotel is surprisingly a block away from one of Tokyo City Air Terminals, Train Terminal and Tourist Information building. You can easily access Tokyo's tourist destinations. Narita and Haneda airports are a Limo Bus ride away. The hotel owner and his staff speak English and are very helpful.
wenceslao, 3-night trip

10/10 Exceptional

The people are so friendly the places very clean, and the staff has gone above and beyond all my needs. Thank you so much.
joseph, 28-night trip