Krystal Urban Cancun & Beach Club

Beach hotel with free beach shuttle, near Plaza Las Americas

Choose dates to view prices

Where to?

Dates

December 2025

19

January 2026

Restaurant - Krystal Urban Cancun & Beach Club (Cancun)

Front of property - evening/night - Krystal Urban Cancun & Beach Club (Cancun)

Outdoor pool, pool umbrellas, sun loungers - Krystal Urban Cancun & Beach Club (Cancun)

Business center - Krystal Urban Cancun & Beach Club (Cancun)

In-room safe, desk, laptop workspace, blackout drapes - Krystal Urban Cancun & Beach Club (Cancun)

In the heart of Downtown Cancun, Krystal Urban Cancun & Beach Club offers a vibrant retreat. Enjoy a drink at the poolside bar, savor a meal at Restaurante Aquamarina or unwind in the outdoor pool with sun loungers. With concierge services and meeting rooms nearby Plaza Las Americas and Plaza 28 are within easy reach.

VIP Access

Very good

Popular amenities

Pool
Parking available
Free WiFi
Air conditioning
Gym

Main amenities (12)

Daily housekeeping
Private beach
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Free beach shuttle
Fitness center
Self parking
Pool bar
Room service
Business center
9 meeting rooms

Feel at home (6)

Free cribs/infant beds
Private bathroom
Television
Daily housekeeping
Blackout drapes/curtains
Elevator

$77 nightly

Jan 4 - Jan 5, 2026

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 19 - Dec 20

Tomorrow

Dec 20 - Dec 21

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Free Beach Club Access)

Very good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Hair dryer

431 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (Free Beach Club Access)

Very good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Hair dryer

431 sq ft
City view
Sleeps 4
2 Double Beds

Krazy Non Refundable (Free Beach Club Access)

Excellent

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Hair dryer

376 sq ft
City view
Sleeps 4
2 Double Beds

Altitude Room (Free Beach Club Access)

Good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Hair dryer

420 sq ft
City view
Sleeps 2
1 King Bed

Krazy King Non Refundable (Free Beach Club Access)

Very good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Hair dryer

376 sq ft
City view
Sleeps 2
1 King Bed

Similar properties

Pool
Free parking
Free WiFi
Air conditioning

$53 nightly

Dec 23 - Dec 24

Total with taxes and fees

Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

What's nearby

Cancun Bullfight ring - 2 min walk - 0.2 km
Plaza Las Americas - 3 min walk - 0.3 km
Amerimed Hospital - 8 min walk - 0.7 km
Royal Yak Casino and Sports Book - 11 min walk - 1.0 km
Dubai Palace Casino - 13 min walk - 1.1 km

Getting around

Cancun Intl. Airport (CUN) - 17 min drive
Tulum Intl. Airport (TQO) - 145 min drive
Free beach shuttle

Restaurants

‪Sushi San - ‬3 min walk
‪Tuch Cantina Yucateca - ‬2 min walk
‪ARAVENEY - ‬1 min walk
‪The Italian Coffee Company - ‬3 min walk
‪La Barbacoa de la Tulum - ‬1 min walk

About this property

Krystal Urban Cancun & Beach Club

When you stay at Krystal Urban Cancun & Beach Club, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a beach shuttle. The location and nearby shopping get good marks from fellow travelers.

At a glance

Hotel size

- 246 rooms
- Arranged over 16 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi in public areas

Parking

- Secured uncovered onsite self parking (MXN 30 per day)
- Wheelchair-accessible parking on site

Offsite

- Free beach shuttle

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)

What to do

Free beach shuttle
Private beach nearby

Working away

Business center
9 meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Free beach shuttle
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2009
Safe-deposit box at front desk
Fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Iron/ironing board

Sleep well

Blackout drapes/curtains
Free crib/infant bed

What to enjoy

Balcony or patio

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Phone

More

Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Recycling

Special features

Dining

Restaurante Aquamarina - Onsite restaurant.

Lobby y Sushi Bar - This bar specializes in sushi. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 82.36 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Uncovered self parking costs MXN 30 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Property Registration Number 005-007-006588/2025

Also known as

Krystal Urban Cancun Hotel

Krystal Urban Hotel

Krystal Urban Cancun Centro Hotel

Krystal Urban Centro Hotel

Krystal Urban Centro

Hotel Krystal Urban Cancun Centro Cancun

Cancun Krystal Urban Cancun Centro Hotel

Hotel Krystal Urban Cancun Centro

Krystal Urban Cancun Centro Cancun

Krystal Urban Cancun

Krystal Urban Cancun Centro

Krystal Urban Cancun & Cancun

Krystal Urban Cancun Beach Club

Krystal Urban Cancun & Beach Club Hotel

Krystal Urban Cancun & Beach Club Cancun

Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

Does Krystal Urban Cancun & Beach Club offer free cancellation for a full refund?

Yes, Krystal Urban Cancun & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Cancun & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Cancun & Beach Club?

Yes. Self parking costs MXN 30 per day.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Urban Cancun & Beach Club?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are both nearby.

What is there to do at Krystal Urban Cancun & Beach Club and nearby?

Krystal Urban Cancun & Beach Club has an outdoor pool and a fitness center.

Are there restaurants at or near Krystal Urban Cancun & Beach Club?

Yes, Restaurante Aquamarina offers sushi.

Does Krystal Urban Cancun & Beach Club have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Krystal Urban Cancun & Beach Club like?

Krystal Urban Cancun & Beach Club is in Downtown Cancun, a short 5-minute walk from Plaza Las Americas and 13 minutes' walk from Royal Yak Casino and Sports Book. Travelers say this hotel is in a good location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Krystal Urban Cancun & Beach Club Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Amenities

7.8

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

The property's location offers easy access to many nearby restaurants and a mall with good prices and a variety of dining options. (9 reviews)
The breakfast buffet offered a wide variety of food options and was worth every penny. (14 reviews)
The property offers convenient beach access and a free beach club pass with transportation to a beautiful beach. (8 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Location

Restaurant

Breakfast

Lobby

View

Shopping malls

Food

Beach

8/10 Very good

Nov 18, 2025

THE BALCONY WAS PERFECT TO SEE SUNSETS

Hector, 3-night trip

10/10 Exceptional

Aug 27, 2025

Great location.

Miguel, 3-night trip

10/10 Exceptional

Oct 4, 2025

Our stay in Cancún was amazing! The hotel had excellent service, a perfect location, a stunning pool, and incredible views. We truly enjoyed every moment.

Rosely, 1-night trip

10/10 Exceptional

Sep 25, 2025

Good location

Jacob, 1-night trip

6/10 Good

Dec 6, 2025

The Wi Fi, did not work for the first days. Then password was change without notice. Breakfast was always the same. Few options. Staff very friendly and efficient

Oscar, 7-night trip

10/10 Exceptional

Feb 14, 2025

Great location, friendly staff.

Joseph, 1-night trip

8/10 Very good

Jul 14, 2025

The staff was friendly and helpful. The breakfast had good verity.

Michael, 4-night trip

8/10 Very good

Aug 28, 2025

good localization 👍

gustavo, 3-night trip

10/10 Exceptional

Feb 10, 2025

Staff & pool areas were very nice

Brian, 1-night trip

8/10 Very good

Apr 28, 2025

Good location

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat

Sam, 5-night trip

10/10 Exceptional

Feb 11, 2025

I recommend this hotel, good service, good location and has access to a second hotel in front of the beach

Mitchell, 5-night trip

8/10 Very good

Feb 18, 2025

Good hotel

You can hear everything from the next room overall is having great service and great location very close to the mall so it's super convenient

Deborah, 1-night trip

10/10 Exceptional

Apr 10, 2025

i liked that it was close to mall and restaurants. Only thing i didnt like was the pool was a little shallow for my liking.

Gregory, 9-night trip

10/10 Exceptional

Mar 24, 2025

All local staff members were most helpful, pleasant, accommodating. I will be returning.

Robert, 8-night trip

6/10 Good

Feb 16, 2025

Location is worth it, service is unexpected

Al, 1-night trip

10/10 Exceptional

Mar 9, 2025

I like this hotel, good location, relatively clean, good staff, one downside at least for me is the lack of a minibar in the room.

Mark, 6-night trip

8/10 Very good

Feb 15, 2025

The service is good the workers are helpful and nice everything was ok thanks

Eddie, 7-night trip

10/10 Exceptional

May 21, 2025

It's a really good hotel to stay at. Staff is very friendly and the property is clean. The only downfall is you have to pay for parking. Be careful with the balcony sliding door as it locks by itsel and if you get trapped in you balcony, it can be a while for someone to get you. Some showers also leak, and if youre on a top floor the water pressure is very low.

Guillermina, 4-night trip

8/10 Very good

Feb 28, 2025

Lili and most of the front desk staff was great. The hotel in general is fine but the rooms are hot and the shower ain’t the best. Pool area was decent. Food at the restaurant and at the cafe are a HARD PASS.

Pablo, 5-night trip