Krystal Urban Cancun & Beach Club

Beach hotel with free beach shuttle, near Plaza Las Americas

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

1 bedroom, in-room safe, desk, laptop workspace

Outdoor pool, pool umbrellas, sun loungers

In the heart of Downtown Cancun, Krystal Urban Cancun & Beach Club offers a vibrant retreat. Enjoy a drink at the poolside bar, savor a meal at Restaurante Aquamarina or unwind in the outdoor pool with sun loungers. With concierge services and meeting rooms nearby Plaza Las Americas and Plaza 28 are within easy reach.

VIP Access

Very good

Popular amenities

Bar
Parking available
Gym
Pool
24/7 front desk

Main amenities (12)

Daily housekeeping
Private beach
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Free beach shuttle
Fitness center
Self parking
Pool bar
Room service
Business center
9 meeting rooms

Feel at home (6)

Free cribs/infant beds
Private bathroom
Television
Daily housekeeping
Blackout drapes/curtains
Elevator

$78 nightly

Dec 7 - Dec 8

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 26 - Nov 27

Tomorrow

Nov 27 - Nov 28

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

Standard Room, 1 King Bed (Free Beach Club Access)

Very good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Hair dryer

431 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (Free Beach Club Access)

Very good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Hair dryer

431 sq ft
City view
Sleeps 4
2 Double Beds

Krazy Non Refundable (Free Beach Club Access)

Excellent

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Hair dryer

376 sq ft
City view
Sleeps 4
2 Double Beds

Altitude Room (Free Beach Club Access)

Good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Hair dryer

420 sq ft
City view
Sleeps 2
1 King Bed

Krazy King Non Refundable (Free Beach Club Access)

Very good

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Hair dryer

376 sq ft
City view
Sleeps 2
1 King Bed

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Spa
Free parking
Free WiFi

$119 nightly

Dec 9 - Dec 10

Total with taxes and fees

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About the neighborhood

Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

What's nearby

Cancun Bullfight ring - 2 min walk - 0.2 km
Plaza Las Americas - 3 min walk - 0.3 km
Amerimed Hospital - 8 min walk - 0.7 km
Royal Yak Casino and Sports Book - 11 min walk - 1.0 km
Dubai Palace Casino - 13 min walk - 1.1 km

Getting around

Cancun Intl. Airport (CUN) - 17 min drive
Tulum Intl. Airport (TQO) - 145 min drive
Free beach shuttle

Restaurants

‪Sushi San - ‬3 min walk
‪The Italian Coffee Company - ‬3 min walk
‪Tuch Cantina Yucateca - ‬2 min walk
‪Healthysh Kioskito - ‬3 min walk
‪ARAVENEY - ‬1 min walk

About this property

Krystal Urban Cancun & Beach Club

When you stay at Krystal Urban Cancun & Beach Club, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a beach shuttle. The location and nearby shopping get good marks from fellow travelers.

At a glance

Hotel size

- 246 rooms
- Arranged over 16 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi in public areas

Parking

- Secured uncovered onsite self parking (MXN 30 per day)
- Wheelchair-accessible parking on site

Offsite

- Free beach shuttle

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)

What to do

Free beach shuttle
Private beach nearby

Working away

Business center
9 meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Free beach shuttle
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2009
Safe-deposit box at front desk
Fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Iron/ironing board

Sleep well

Blackout drapes/curtains
Free crib/infant bed

What to enjoy

Balcony or patio

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Phone

More

Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Recycling

Special features

Dining

Restaurante Aquamarina - Onsite restaurant.

Lobby y Sushi Bar - This bar specializes in sushi. Open daily.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Uncovered self parking costs MXN 30 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Krystal Urban Cancun Hotel

Krystal Urban Hotel

Krystal Urban Cancun Centro Hotel

Krystal Urban Centro Hotel

Krystal Urban Centro

Hotel Krystal Urban Cancun Centro Cancun

Cancun Krystal Urban Cancun Centro Hotel

Hotel Krystal Urban Cancun Centro

Krystal Urban Cancun Centro Cancun

Krystal Urban Cancun

Krystal Urban Cancun Centro

Krystal Urban Cancun & Cancun

Krystal Urban Cancun Beach Club

Krystal Urban Cancun & Beach Club Hotel

Krystal Urban Cancun & Beach Club Cancun

Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

Does Krystal Urban Cancun & Beach Club offer free cancellation for a full refund?

Yes, Krystal Urban Cancun & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Cancun & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Cancun & Beach Club?

Yes. Self parking costs MXN 30 per day.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Urban Cancun & Beach Club?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are both nearby.

What is there to do at Krystal Urban Cancun & Beach Club and nearby?

Krystal Urban Cancun & Beach Club has an outdoor pool and a fitness center.

Are there restaurants at or near Krystal Urban Cancun & Beach Club?

Yes, Restaurante Aquamarina offers sushi.

Does Krystal Urban Cancun & Beach Club have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Krystal Urban Cancun & Beach Club like?

Krystal Urban Cancun & Beach Club is in Downtown Cancun, a short 5-minute walk from Plaza Las Americas and 10 minutes' walk from Amerimed Hospital. Travelers say this hotel is in a good location.

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Krystal Urban Cancun & Beach Club Reviews

8.0

Very Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room

Service staff

Location

Restaurant

Breakfast

Lobby

View

Shopping malls

Food

Beach

What guests liked

The property's location offers easy access to many restaurants and dining options with good prices and a variety of food choices. (8 reviews)
The breakfast buffet offered a wide variety of food options and was worth every penny. (14 reviews)
The property offers convenient beach access and a free beach club pass with transportation to a beautiful beach. (8 reviews)

From real guest reviews summarized by AI.

8/10 Very good

Nov 18, 2025

THE BALCONY WAS PERFECT TO SEE SUNSETS

Hector, 3-night trip

10/10 Exceptional

Nov 14, 2025

Room was clean and nicely appointed. Staff was very attentive and fluent English. Close to everything.

Mary, 1-night trip

10/10 Exceptional

Nov 13, 2025

Great time , clean rooms and friendly staff. Highly recommended. Thank you

Lydia, 3-night trip

8/10 Very good

Sep 30, 2025

Lot of good places to eat nearby . Hotel is ok

Sam, 4-night trip

10/10 Exceptional

Oct 4, 2025

Our stay in Cancún was amazing! The hotel had excellent service, a perfect location, a stunning pool, and incredible views. We truly enjoyed every moment.

Rosely, 1-night trip

10/10 Exceptional

Sep 25, 2025

Good location

Jacob, 1-night trip

10/10 Exceptional

Aug 27, 2025

Great location.

Miguel, 3-night trip

10/10 Exceptional

Aug 9, 2025

Great staff , nice lady helping with early check in.

Francisco, 1-night trip

10/10 Exceptional

Jul 17, 2025

EXCELENTE HOTEL

antonio, 1-night trip

10/10 Exceptional

Jul 1, 2025

Great area i will come back

Ofreidy, 2-night trip

8/10 Very good

Jul 14, 2025

The staff was friendly and helpful. The breakfast had good verity.

Michael, 4-night trip

8/10 Very good

Aug 5, 2025

Great

Ajoke, 3-night trip

10/10 Exceptional

Jun 24, 2025

Good place

Youngsik, 2-night trip

10/10 Exceptional

May 14, 2025

Great place, close to downtown.

Jorge, 5-night trip

10/10 Exceptional

Jul 21, 2025

Excelente

José Tain Villagomez, 1-night trip

10/10 Exceptional

Feb 5, 2025

great place to stay

Karen, 5-night trip

6/10 Good

Oct 17, 2025

On Hotels.com it states parking is free. Not true. They gave us the wrong room keys, the bellman used his universal keys to get us in, someone had their luggage in there. :-( it was someone else's room. Bad! We could not use handicap parking, cone in the way, we could not have access to pool towels, unless trade in ID at the front desk. Very inconvenient in a dripping wet bathing suit. Bad. unrepaired ceiling in hallway from rain damage

Robert, 3-night trip

10/10 Exceptional

May 18, 2025

Near by the plaza convenient

YOUNG HAN, 2-night trip

10/10 Exceptional

Feb 14, 2025

Great location, friendly staff.

Joseph, 1-night trip

8/10 Very good

Apr 28, 2025

Good location

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat

Sam, 5-night trip

10/10 Exceptional

Feb 10, 2025

Staff & pool areas were very nice

Brian, 1-night trip

8/10 Very good

Jul 21, 2025

It's a lovely hotel that suits budgets. It does feel like some care and attention is required. Some sinks weren't working in public areas and coffee machines (although recently all upgrades) are routinely not working in the rooms and need swapping.