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Fairfield by Marriott Surabaya

4.0 star property
Surabaya hotel with outdoor pool and restaurant

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Photo gallery for Fairfield by Marriott Surabaya

Outdoor pool
Lobby
Front of property – evening/night
In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
In Surabaya, Fairfield by Marriott Surabaya offers a serene retreat with a garden, coffee shop/cafe and an outdoor pool. Unwind with spa services like aromatherapy or sports massage at this upscale hotel where guests rave about the friendly staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Gym
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business centre

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is HK$273
HK$331 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Private bathroom
Shower/bath combination
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 92 reviews
The price is HK$451
HK$546 total
includes taxes & fees
1 Jun - 2 Jun
Doubletree By Hilton Surabaya
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About the area

Map
Jalan Mayjend Sungkono No. 178, Surabaya, 60225

What's nearby

  • Ciputra World Mall - 12 min walk - 1.1 km
  • Surabaya Zoo - 2 min drive - 2.7 km
  • Royal Plaza Surabaya - 7 min drive - 6.6 km
  • Pakuwon Mall - 7 min drive - 5.9 km
  • Tunjungan Plaza - 7 min drive - 6.5 km

Getting around

  • Surabaya (SUB-Juanda) - 32 min drive
  • Tandes Station - 17 min drive
  • Surabaya Pasar Turi Station - 17 min drive
  • Surabaya Gubeng Station - 21 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬3 min walk
  • ‪First Love Patisserie - ‬4 min walk
  • ‪A Kiat Hok Kien Mie - ‬1 min walk
  • ‪Kava Restaurant - ‬1 min walk
  • ‪MAGAL Korean BBQ - ‬1 min walk

About this property

Fairfield by Marriott Surabaya

At Fairfield by Marriott Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can indulge in sports massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a health club and a fitness centre.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 270 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (IDR 50000 per night)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 130000 per person

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Parking

  • Valet parking costs IDR 50000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

Does Fairfield by Marriott Surabaya offer free cancellation for a full refund?

Yes, Fairfield by Marriott Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairfield by Marriott Surabaya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Fairfield by Marriott Surabaya?

Sorry, pets aren't allowed.

Is parking offered on site at Fairfield by Marriott Surabaya?

Yes, there's free self parking.

What are the check-in and check-out times at Fairfield by Marriott Surabaya?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.

What is there to do at Fairfield by Marriott Surabaya and nearby?

Fairfield by Marriott Surabaya has an outdoor pool, a health club and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Fairfield by Marriott Surabaya?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Fairfield by Marriott Surabaya like?

Fairfield by Marriott Surabaya is a short 12-minute walk from Ciputra World Mall and 9 minutes' walk from Al-Akbar Mosque.

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Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Lobby
Amenities

Reviews

10/10 Exceptional

Nice hotel

Nice staff and helpful The room is a bit old, but it is clean and in good condition
2-night trip

10/10 Exceptional

Clean room, nice pool and delicious restaurant
Jerome, 1-night trip

8/10 Very good

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Ancilla, 2-night trip

4/10 Fair

Below average

Below average hotel flying the Marriott label. There are nicer options for this price point in Surabaya
Michael, 1-night trip

10/10 Exceptional

Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
MOHD ISKANDAR, 3-night trip

10/10 Exceptional

The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.
woojin, 1-night trip

8/10 Very good

Limited dining around the hotel
Kadiman, 2-night trip

10/10 Exceptional

One of the best service hotel

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Keng Heng, 1-night trip

10/10 Exceptional

Room is clean. Location convenient.
Chin Joo, 3-night trip

8/10 Very good

It was just better than average although could have been much better for their trademark.
Shahul Hameed, 1-night trip

10/10 Exceptional

I liked everything that i faced in the hotel. It was a pleasant experience .
Oded, 1-night trip

10/10 Exceptional

Clean, comfortable, friendly staff

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.
Marcus, 1-night trip

10/10 Exceptional

Surabaya best value hotel

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Kenny Wai Chong, 3-night trip

8/10 Very good

It was good,
jeremy albert, 5-night trip

6/10 Good

Pillows and floormats were stained
AN YU, 2-night trip

10/10 Exceptional

Good service and I am satisfied
Fransiscus, 2-night trip

8/10 Very good

My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Tracey, 5-night trip

2/10 Poor

Many moths were in the room. Flies were found at 2F lobby as well.
long ting, 1-night trip

4/10 Fair

Not my cup of tea

The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain. I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
2-night trip

2/10 Poor

Many flys were found in my room. Cockroaches were observed near the refrigerator area. Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
long ting, 3-night trip

8/10 Very good

Great stay but eat out

Great staff members, especially front desk. Housekeeping on 10th floor was perfect. Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight. Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.
raymond, 2-night trip

10/10 Exceptional

3-night trip

8/10 Very good

Hock Chuan, 2-night trip

2/10 Poor

KEISUKE, 2-night trip

10/10 Exceptional

CORPORATION, 5-night trip