1. The switch between faucet and shower head is broken. The faucet in the shower tube is leakage.
2. The water from shower head is very small.
3. Great lobby and servants.
Shih-chieh
Shih-chieh (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Denise
Denise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Dayna
Dayna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Roger
Roger (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Paul
Paul (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Perfect
Burger Theory restaurant on site, nice snack store available, friendly staff, clean, quiet, great bed & linens, conveniently located of I-64 in Newport News.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
Nice place Rude customer service .representative
The representative that came on after we checked in ( White middle aged woman) she was Rude and Nasty I felt like she was Taking Racial Liberties with me and My children and It was Wrong and Disrespectful…
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Will definitely stay again!
It was great overall! I had trouble finding a working ice machine - literally went to like every floor before asking the front desk. That was really the only problem I had. Pool was decent, gym was kind of small but had the essentials. The attached restaurant was delicious and the servers were super nice!
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Kanisha
Kanisha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Kathia A
Kathia A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Nice, but noisy
It was a nice hotel. Staff was excellent. Did not like the $50 refendable charge added at check in for breakfast. Never had that experience before. Hotel was noisy from rude people and highway noise. Hotel needs an update, but good place to stay.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
Terrible service. The workers were so rude, acted as if everyone knew what to do as if we was there on a day to day basis. Paid extra for breakfast coupons and didn’t receive them, had to end up paying for adult breakfast. (It’s not free, only for kids)
Room was not vaccumed and fridge had left over residue. Over all, I spent 700$ on a 3 day stay, and I was very let down.
carisa
carisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Very convenient. We had a dog with us and my mobility is not great, walk in shower perfect. The lady at check-in very kind, helpful. (Saturday night, she got off at 11 pm. Kudos to her. Hotel was full, lots going on.)
Asa
Asa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Good
In
In (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Nice place
Janys
Janys (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Charlene
Charlene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Location and room
Jacqueline
Jacqueline (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Hongbao
Hongbao (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Nikki
Nikki (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 26 日
This property wasn’t dirty it was just old and very outdated. There is nothing luxurious about this hotel, it’s not really one that makes you want to hang out and relax all day. It’s a room to sleep in. Rooms smell like pets have been in it and old but was atleast clean if that makes any sense. When we checked in we didn’t have a shower curtain and had to ask again 8 hours later into the evening when we got back. We had a terrible room on the first floor inbetween the elevator that was loud and burger theory so you heard all of the foot traffic and people even at 7 am on Sunday and Monday morning. Or people coming and going from the loud dinging noise of the elevator. Fine for a weekend stay and not bad enough to go find another hotel but wouldn’t be staying here again. I’ve stayed at much nicer holiday inns. The one in Williamsburg by Busch gardens is much nicer and cleaner.
Cristiane
Cristiane (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
I liked the restaurant staff hospitality, And the rooms where nice and clean
Marcus
Marcus (1 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2025 年 5 月 19 日
Yesid
Yesid (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 18 日
We didn’t have enough towels and it took hours before the night staff brought us some. Our sink was completely clogged to where my husband had to empty it so we could wash our hands or brush our teeth the make the water drain. The breakfast you had to sit in the restaurant and could not get to go or even get a coffee to go and the wait staff were not very friendly and seemed irritated we only wanted an appetizer that evening. The price of the room we expected a bit more. Understandable there were softball teams and it was CNU graduation but for the price we expected a bit more. Wasn’t horrible but won’t stay there again for the price