1)when we arrived, the concierge staff did not greet us, just lean back and did not say a word, until we told him we wanted to check in. Rather unprofessional?
2) when we got to our room (rm64 at the basement!!! Did not expect this?), the bathroom has big issue:
The shower curtain was mouldy and dirty.
The drainage was blocked, all the floor was wet and water near to drain to the bedroom. No shower cabinet, no barrier stopping water coming out as the floor is flat - weird design/layout issue.
The toilet flap very loose, need fixing.
(I can provide photos if needed)
The room - old, carpet old & dirty.
Lighting - insufficient, dim.
Very disappointed on this accommodation! I still have a 2nd booking next week, don't know how I could stand it. For sure the first and will be my last.
Bad , bad and bad.....!
