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Grand Hotel

3.0 star property
Waterfront hotel in Lerwick with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel

Property entrance
Bar (on property)
1 bedroom, desk, iron/ironing board, WiFi
Interior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Internet access
    Internet access
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Nightclub
  • Room service
  • Meeting rooms
  • Multilingual staff
  • Luggage storage
Feel at home
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

1 bedroom, desk, iron/ironing board, WiFi

Double Room

Highlights

TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, desk, iron/ironing board, WiFi

Triple Room

Highlights

TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

1 bedroom, desk, iron/ironing board, WiFi

Twin Room

Highlights

TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

1 bedroom, desk, iron/ironing board, WiFi

Single Room

Highlights

TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 1
  • 1 Single Bed

Double Room (Four Poster)

Highlights

TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed

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Varis House
Free parking
Free WiFi
Laundry facilities
Non-smoking
8.8 out of 10, Excellent, (172)
The price is HK$778
HK$933 total
includes taxes & fees
1 Dec - 2 Dec
Varis House
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About the area

Map
149 Commercial St, Shetland, Lerwick, Scotland, ZE1 0EX

What's nearby

  • Lerwick Town Hall - 3 min walk - 0.3 km
  • Bain's Beach - 3 min walk - 0.3 km
  • Shetland Museum - 7 min walk - 0.7 km
  • Up-Helly-Aa Exhibition - 9 min walk - 0.8 km
  • Coastal Walk to the Knab - 9 min walk - 0.8 km

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪Fjara Cafe Bar - ‬18 min walk
  • ‪Da Haaf Restaurant - ‬12 min drive
  • ‪Fort Cafe & Take Away - ‬2 min walk
  • ‪The Lounge Bar - ‬2 min walk
  • ‪The Cornerstone - ‬11 min drive

About this property

Grand Hotel

A great choice for a stay in Lerwick, Grand Hotel features a nightclub. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 10 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby
  • Whale watching nearby

Working away

  • Meeting rooms

Services

  • Luggage storage
  • Multilingual staff

Facilities

  • Nightclub

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet and WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guest rooms for an extra charge

Policies

This property accepts credit cards.

Also known as

Grand Hotel Lerwick
Grand Hotel Hotel
Grand Hotel Lerwick
Grand Hotel Hotel Lerwick

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?
Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hotel?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 11 AM.
What is there to do at Grand Hotel and nearby?
Grand Hotel has a nightclub.
Are there restaurants at or near Grand Hotel?
Yes, there's an on-site restaurant.
What's the area around Grand Hotel like?
Grand Hotel is located near Bain's Beach, only a short 3-minute walk from Lerwick Town Hall and 7 minutes' walk from Shetland Museum.

Grand Hotel Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Very good

Neil, 3-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

Grant, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

Shabby and worn down. Not worth it.
Very shabby hotel. Were told we couldn’t open the window due to hatching birds (!) and there was no A/C. Had paid for a triple room, but one of the beds was a roll-away stuffed into a twin room, with very little room left to move around. The roll-away bed collapsed every time someone sat on it, but they had to send staff twice to check because they didn’t believe us. Were finally offered a single room free of charge. Beds were uncomfortable, and the hotel was quite run down. Sad, because it is 300 years old and has a ton of potential. If only they would renovate it!
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hospitable
The first impression is that the hotel would need an upgrade, but I could see the charm of it as well. The personnel is friendly and has the correct hospitality approach. I have stayed in quite a few hotels on the island and Grand Hotel scores best in this.
Pia, 15-night business trip
Verified Hotels.com guest review

8/10 Very good

I had no warning there was no elevator. It may have been in the description but I missed it. I definitely would have opted for a place I would not have to haul my luggage up and down three stories.
Jhcesi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

a great place to stay in Shetland
The Grand Hotel is part of the old town, Lerwick. Great place to visit Shetland Islands. Service is absolutely fine - breakfast, cleaning, strong wifi, tv... I have been there approx 1 week and I do not have any problems. I agree that the Grand Hotel is maybe little too old but ... the price is reasonable and - in addition - hotel employees are friendly. Quiet and pleasant.
Lerwick
South Mainland
South Mainland
Scalloway
Tomasz Rafal, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is in an excellent location, staff are friendly and cooked breakfast was good. However the condition of the building is very poor. Our room (up 71 stairs, no lift) had a barely-functioning shower, peeling and stained wallpaper, and water damage and peeling plaster around the window. Flaking plaster from the ceiling fell onto the bed (and the sleeper!) during the night. No manager was on site to handle complaints.
3-night trip
Verified Expedia guest review

4/10 Fair

New owners needed who invest in customer service
The Grand is very tired. It is potentially a lovely old building in a precious location but there has been no investment in it for decades, apparently. Paint is peeling off the walls and ceilings. The reception is unstaffed and tatty. The staff are demotivated and have no wish to upsell anything ("Can I have a dessert?" "Sorry, I think the chef needs to be away by 9pm.") The bar is closed on Sundays and Mondays. The plumbing is gravity fed and so the shower is a trickle on the top floor. On Sundays, many restaurants are closed in Lerwick, as is the restaurant in the Grand. The Queens hotel is the option offered for residents at the Grand. We were one of just two tables occupied in the Queens' restaurant on Sunday, served by unenthusiastic staff. There were many empty tables. At the bar in the Queens, we saw several customers turned away and advised to try the Chinese take away, as "we are full; we have to keep tables for residents from both the Grand and the Queens". The restaurant was almost deserted. Those potential customers were unnecessarily lost to the business and left with a bad impression of Lerwick. The Queens is up for sale (£0.5m). New owners could transform the Queens Hotel and the Grand to exploit the superb locations and the latent demand from tourists to create great businesses for Lerwick and more jobs for local people. But the leadership, investment and customer service flair is just not there at present.
Nigel, 3-night romance trip
Verified Hotels.com guest review

4/10 Fair

Won't be returning.
Breakfast great food, evening meal not so (very dry over cooked chicken in the burger). Breakfast service slow despite being quiet. Asked for tea and toast twice and still didn't get my toast. In a rush so didn't ask again. Dated and peeling decor in hotel. No lift in hotel so don't stay here if you struggle with stairs. My room had very little natural light.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Tara, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Very friendly staff, and a good central location. But... The hotel has seen better days. The fabric is in poor shape (damp patches on walls and ceiling of public areas. No elevator. No car park (use public one.) Rooms are cramped. Staff do the best they can, but the air of neglect is palpable. Hotel is on the market.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Dinner was not available during the advertised hours. We were told by the front desk receptionist that dinner was available until 9:30 p.m. This was also the time printed on a card given to us. At 9 p.m., we were told that the restaurant stopped serving at 9 p.m. and that the cook wouldn't accommodate us. No options were provided other than to try somewhere else.
Bill, 2-night trip
Verified Expedia guest review

4/10 Fair

Tired and dated
Room/bathroom cleanliness not good enough, tatty and in need of updating, breakfast plentiful but cold and unexciting.
lowrie, 1-night trip
Verified Expedia guest review

4/10 Fair

Grand Hotel. Lerwick. Former Glory.
In its day this must have been a magnificent building. It is now sadly a shadow of its former life. Met with an overwhelming smell of cooking fat running through the lobby and reception which is more like a mini bar located on the first floor. The hotel in general is in need of a major refufurb. The decor is in need of a major face lift. Wall paper misssing as you enter the lobby off the street. A TV in the room was mounted on a wall bracket and almost impossible to see as it was a 17inch flat screen which is more suited to a caravan than a hotel room. The room was clean and beds made daily. But if a concern is when you enter the bathroom and turn on the light it takes almost 15-20 seconds to come on. Breakfast was on the other hand excellent. I recommend the locally caught fresh smoked fish and free range eggs. Homemade bread was wonderful.
3-night trip
Verified Expedia guest review

4/10 Fair

Nice service - hotel worned out.
The employees are very service minded but the hotel is worned out and needs to be renovated. The beds are not very comfortable.
7-night business trip
Verified Hotels.com guest review

6/10 Good

läge
fantastiskt läge på Commercal Street men det märks på många sätt att det är ett 300-årigt hus som inte får renoveras...
Klarna, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Authentic experience
Very pleasant indeed. An authentic historical stay. Very friendly and forthcoming receptionist. Spacious room, comfortable beds, great view, quiet. Excellent English breakfast. What more could you ask for?
Ragnvald, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Björn, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jerry, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Excelente ubicación
Buena atención. Hotel antiguo bien mantenido. Excelente ubicación
Liliana, 1-night romance trip
Verified Hotels.com guest review