The location was great but our room was hot the aircon blew a whisper of air. Ants all in the room even tho the rooms only window looked out onto the staircase. Room was dated unlike the hotels pictures. The toilet made a hissing noise all day and night and the shower wasn’t great either. Sanur beach is lovely that was the only good thing about the stay.
Khya
Khya (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 13 日
convenient location; helpful staff; nice pool; needs some repair/upkeep - windows did not latch
Janet
Janet (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 17 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 22 日
Very helpful. We changed rooms to a delux and felt like royalty. Nothing a challenge for the team.
If you book standard room this is an inner room with no windows. Delux room gas window and balcony.
Roy
Roy (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 21 日
Thank you Mahalaksmi Hotel for a wonderful stay….12 days!!! Great room, great location, great staff and very safe & quiet. The hotel was clean and well appointed, with everything l needed for a comfortable stay. Perfect home-base for outings and day-trips, or perfect for a lazy day at home!! I am planning to stay there again and would recommend this Sanur treasure. Close to the beach, right in the main area but still so quiet & peaceful. The breakfast was fresh and delicious and the free bottled water was really helpful. The staff were the best, thank you so much to you all, big thank you to Komang at reception for excellent service, great follow-up and professionalism. See you all again soon 🙏🙏🙏
Sarah
Sarah (11 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 6 日
The property close to beach and convenient location in sanur area. The hotel is a bit old, we had issue with the TV not working and they finally fixed it the last night we were there. There's a smell when you turn on the water in the bathroom. The staff is realy nice and helpful.
Annafiani
Annafiani (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 6 月 24 日
The pool area was unique.
Jordan
Jordan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 6 月 9 日
This hotel has so much potential but they need to maintain it properly and invest more on upgrades
Some examples
Hotel entrance is very dark and not welcoming
Pool needs a bit more privacy as it’s right at the entrance and common area
The corridors felt empty and not warm
The room was old
No fridge
No safe
No boiler/kettle
Bathroom drain was very smelly every time you turn water on and need to wait for a few minutes for the smell to go
Some walls are falling apart
Not soundproof, can hear noise outside
Our AC was not working properly and it was hot during the day
The location is perfect though, middle of Sanur and walking distance to the beach
The staffs are friendly, helpful and welcoming also
One star for staffs and location
Nigel
Nigel (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 14 日
Great friendly and accomodating staff !
Tehara
Tehara (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 10 日
A Quick trip to Sanur
I had a lovely time , the hotel is central to everything , mossimos , Gelato Italian restaurant across the rd . They have a cafe , restaurant . The bed was really comfortable . The staff great . A good sized room . I also enjoyed the pool . There are also massage / beauty shops close by.
The stay was amazing, the hotel itself was very nice, clean and overall great. Above all, the staff was amazing! The receptionist and the bartender/restaurant were very helpful and fun to talk with, they made the stay absolutely fantastic!
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 5 月 18 日
Shinya
Shinya (11 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 5 月 15 日
ゆっくり休めて良かったです。
KENGO
KENGO (19 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 3 月 18 日
Lilian
Lilian (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 6 月 19 日
Good value hotel
Lovwly staff and attentive. The hotel itself has been in maintenance mode sueing covid so needs some work ro bring it back to its original condition. Its nothing too bad and is definitely still comfortable
Raymond
Raymond (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 4 月 19 日
Clueless hotel. They didn't know I booked on Expedia, they gave me a room with no running water, then gave me a room with no towels in it. Really unprofessional and unprepared.
Leonard
Leonard (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2020 年 2 月 10 日
Great Value for money
Highly recommended this hotel as it was very clean and tidy, the rooms were a decent size, the bed was comfortable, the breakfast was really nice and above all the staff were super friendly and very helpful
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 1 月 31 日
We arrived at the airport at midnight the hotel made arrangements for someone to pick us up there. The manager and the staff at the hotel couldn’t have been any better, they made it a really enjoyable experience I wouldn’t hesitate to stay here again.