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Hotel Ciudad de Alcalá

2.0 star property
Hotel in the heart of Alcala de Henares

Choose dates to view prices

Photo gallery for Hotel Ciudad de Alcalá

Interior detail
Interior entrance
Double Room Single Use | In-room safe, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Front of property
Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Dry cleaning/laundry service
$50 nightly
The total price is $55
Dec 21 - Dec 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
Daily housekeeping
In-room safe
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
Daily housekeeping
In-room safe
  • 161 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 3 Twin Beds

Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Digital channels
Daily housekeeping
In-room safe
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Hotel Cisneros
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 114 reviews
$70 nightly
The price is $78
Dec 4 - Dec 5
Total with taxes and fees
Hotel Cisneros
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About the neighborhood

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807

What's nearby

  • Palacio Laredo - 2 min walk - 0.2 km
  • Convent of Las Clarisas de San Diego - 8 min walk - 0.7 km
  • University of Alcala - 8 min walk - 0.7 km
  • Plaza Cervantes - 8 min walk - 0.7 km
  • Cervantes Birthplace Museum - 10 min walk - 0.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Alcalá de Henares Station - 3 min walk
  • Alcala de Henares La Garena Station - 6 min drive
  • Meco Station - 10 min drive

Restaurants

  • ‪Taberna San Isidro - ‬5 min walk
  • ‪Ramen Kagura - ‬5 min walk
  • ‪Pollo de Alcalá - ‬6 min walk
  • ‪Cafeteria La Estacion - ‬3 min walk
  • ‪Restaurante Goya - ‬3 min walk

About this property

Hotel Ciudad de Alcalá

Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 8 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 15-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Children & extra beds

  • Rollaway beds are available for EUR 10.6 per day

Parking

  • Self parking costs EUR 8 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Does Hotel Ciudad de Alcalá offer free cancellation for a full refund?

Yes, Hotel Ciudad de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ciudad de Alcalá?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ciudad de Alcalá?

Yes. Self parking costs EUR 8 per day. Parking spots may be limited.

What are the check-in and check-out times at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:30 AM.

What's the area around Hotel Ciudad de Alcalá like?

Hotel Ciudad de Alcalá is in the heart of Alcala de Henares, a short 3-minute walk from Alcalá de Henares Station and 9 minutes' walk from Plaza Cervantes.

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Hotel Ciudad de Alcalá Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
Jose, 2-night trip

10/10 Exceptional

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Steve, 1-night trip

4/10 Fair

Guests at the hotel were very noisy
Leah, 2-night trip

6/10 Good

It's good but the cleanliness is not good. Thank you.
ROSHAN KUMAR, 4-night trip

6/10 Good

Never get a room on the bottom floor.
Chip, 3-night trip

10/10 Exceptional

Excelente cerca al tren al centro muy bien ubicado
Yilixe, 1-night trip

2/10 Poor

Habitaciones ruidosas,se siente todo lo que hacen los clientes de al lado. Paredes parecen de papel. Necesita una buena reforma, y muy importante cambiar el colchón, al menos el nuestro estaba totalmente hundido. Mas de una noche aquí te dejas la espalda totalmente fastidiada. Es una pena porque esta bien situado, muy cerca de la estación, pero necesita muchos cambios para mejorar. Para lo que es, calidad-precio me parece caro apra el servicio que dan. Recepcionista nada amable, mas bien antipática. Para trabajar de cara al cliente no da el perfil.
Ana, 1-night trip

10/10 Exceptional

Si, fácil acceso
Gaudencia, 1-night trip

8/10 Very good

Ganske udemærket hotel
Steen, 1-night trip

4/10 Fair

No repetiremos

Las fotografías del hotel publicadas no se corresponden con la realidad, el hotel está viejo y necesita reforma integral. La limpieza regular,. encontramos unos calcetines usados debajo de una de las camas, no sabemos si del anterior inquilino o mas antiguos, el personal respetuoso. El frigorifico hacía un ruido infernal, no enfriaba y tuvimos que desenfucharlo. A mi parecer le sobra una estrella.
LUIS, 1-night trip

6/10 Good

La huella del paso del tiempo

Las chicas de recepción muy amables. El deterioro del paso del tiempo y la falta de mantenimiento se dejan ver.
1-night trip

8/10 Very good

Buenas instalaciones, habitación cómoda y limpia. Aunque queda a apartado del centro de Madrid es facil de llegar en bus o en tren. Tienes todo cerca( bares, supermercados, tren, excelente 👌).
Jose Méndes, 2-night trip

4/10 Fair

Actualizar en la app

No era lo que salía en la app hotels... Aunque lo mantienen limpio se nota el deterioro del hotel, además no tienen servicio de cafetería/restaurante cosa que no indican tampoco, en el app aparece el restaurante.
1-night trip

6/10 Good

Fint for en enkelt nat

Det var kun en enkelt overnatning men værelset så noget forladt ud, madrassen var ulækker og det samme var badekarret. De tilbød dog check in midt om natten hvilket egentlig var det vigtigste for os.
Frederik Marc, 1-night trip

4/10 Fair

Bien situado pero se ve lugubre la puerta de entrada estropeada baño de abajo igual ..cama insufrible la limpieza deja mucho que desear manchas en paredes q oarecian sangre en baño habitacion ...y a las 730 empuezan a pasear un carro para arriba y abajo que es imposible dormir..en su momento seria buen hotel ahora esta para reformar .y la recepcionista antipatica y poco profesional .mwjor deberian cerrarlo
Sara, 1-night trip

6/10 Good

Necesita modernizarse, cambiar los colchones y somieres además de mejorar la insonorización, se oye todo de los vecinos y del pasillo. Estaba todo muy limpio, eso si.
Gerard, 1-night trip

8/10 Very good

Bien limpio, buen trato y maravillosa estancia. El único pero es el parking, que al no poder reservar no tuve plaza y me costó aparcar, pero por lo demás bien
Soledad, 1-night trip

6/10 Good

Cobran más en hotel que por Internet
Juan, 2-night trip

10/10 Exceptional

Muy cerca de la estación!

8/10 Very good

La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Juan Carlos, 2-night trip

6/10 Good

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
marleny, 1-night trip

10/10 Exceptional

Alcala de henares

Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Emilio, 1-night trip

6/10 Good

None.
Cesar, 2-night trip

8/10 Very good

Correcto

POSITIVO: Económico, limpio y camas cómodas. NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
MARI PAZ, 1-night trip

4/10 Fair

Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos. Nos gustó la situación
Jesús María, 1-night trip