Moonshine Mountain Snow Tubing Park - 23 min drive
Getting around
Asheville Regional Airport (AVL) - 13 min drive
Restaurants
Chick-fil-A - 16 min walk
McDonald's - 2 min drive
Taco Bell - 3 min drive
Cookout - 18 min walk
Binion's Roadhouse - 3 min drive
About this property
Cascades Mountain Resort, Ascend Hotel Collection
Cascades Mountain Resort, Ascend Hotel Collection is a great choice for a stay in Hendersonville. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Orchard Tavern, which serves American cuisine and is open for dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the pool.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Pool gate
What to do
Discount at nearby fitness center
Hiking/biking trails nearby
Horse riding nearby
Ski runs nearby
Ziplining nearby
Snowboarding nearby
Winery tours nearby
Working away
24-hour business center
3 meeting rooms
Conference center (2100 square feet of space)
Services
24-hour front desk
Concierge services
Romance packages
Facilities
1 building/tower
Built in 1960
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
An indoor pool
3 spa tubs
Waterslide
Accessibility
Braille/raised signage
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Portable bathtub seat
Grab bar in bathtub
Grab bar in shower
Accessible bathtub
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
Special features
Dining
Old Orchard Tavern - This restaurant specializes in American cuisine and serves dinner only.
Fees & policies
Renovations and closures
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Fitness facility
Spa tub
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville
Frequently asked questions
Does Cascades Mountain Resort, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Cascades Mountain Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Cascades Mountain Resort, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Cascades Mountain Resort, Ascend Hotel Collection?
Check-in start time: 4 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM.
What is there to do at Cascades Mountain Resort, Ascend Hotel Collection and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and horseback riding. Soothe your senses in one of the 3 spa tubs or make use of other amenities, which include a waterslide and a picnic area. Cascades Mountain Resort, Ascend Hotel Collection also has a garden.
Are there restaurants at or near Cascades Mountain Resort, Ascend Hotel Collection?
Yes, Old Orchard Tavern offers American cuisine.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 27, 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 25, 2024
Bad
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2024
Daha
Daha, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 13, 2024
Brian
Brian, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Stephen
Stephen, 8-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2024
Ashek
Ashek, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
David
David, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 25, 2024
Not worth it
Tub was backed up. TV had no box or remote so I couldn't watch anything. And there was no toilet paper in the room. The only positive thing was the bed was decently comfortable and looked clean.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Fausto
Fausto, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 21, 2024
Rm had someone in it. Only snack machine didnt work. Staff offered tonsell me her bag of chips. Last night i was there no hot water.
Nick
Nick, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 19, 2024
I am sorry to say that the desk people did not have the mind to want to be service orientated. The hallways were not vaccumed. When i checked in, my room was not clean. I used the shower and several long strands of hair was in the tub. The phone did not work. The maids did not understand english.
James
James, 7-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 17, 2024
Brittany
Brittany, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 15, 2024
Absolutely the worst experience I’ve ever had at a hotel
Robert
Robert, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2024
Jeremy
Jeremy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Fausto
Fausto, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 9, 2024
Terrianna
Terrianna, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
Okay
The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 8, 2024
They are thieves
Matthew
Matthew, 9-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 8, 2024
Robbin
Robbin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 7, 2024
Very disappointed
It was horrible no internet no phones hot tubs were not working. No laundry No ice Coffee maker didn’t work and no breakfast. You can tell at one time this was a wonderful hotel but it was horrible service attitudes lack of items and no willingness to lower rate even though none of this was disclosed.
Robbin
Robbin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Leandra
Leandra, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 30, 2024
Horrible time. Decent waterslide.
The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.