I have to say that we loved our stay. Our view to the canal was incredible. The check in process was easy. Breakfast was included but it was very basic, bread, cereals, some fruits, scrambled eggs. Nothing made to order so keep that in mind, we didn’t mind. There are also some stairs to go up to the hotel so if you have mobility issues reconsider. They do have a partial lift but I didn’t see another one the rest of the way up. What I loved the most was the view of the canal, I couldn’t stop staring out the window watching the gondolas go by. It was amazing. The location is also amazing as you are near everything specially San Marcos square which is like a 5 min walk or less. Also note that there is no reception. The gentleman that checked us in was lovely but I never saw him again nor anyone else except the gentleman working the breakfast. Personally I’d stay there again but keep in mind the stairs, no reception but all in all amazing stay. We had room #6