I stayed in this hotel during 19 - 23 March 2024. I have the habit of wearing crystals so I brought some Herkimer Diamond with me and put them in a glass of water next to my bed. I didn’t ask for “Do not disturb” because I needed the new bottle of water. On The first two days the housekeeper(s) did a good job and did not touching my crystals. Yet on the third night my crystals were gone and the glass was put back to its original place!!!!!
I called the reception yet the girl said the housekeeping team was already off work and would investigate and come back to me at 9:00am on the next day, when the manager and the housekeeper start working. I needed to leave for an early flight at 3am the next day so I could not wait for the investigation. The reception girl claimed that the manager would investigate and give me an explanation via email. A week has passed and I received NOTHING from the hotel!!!!!!!!!
NO EMAIL, NO EXPLANATION, NO COMPENSATION!!!!!!
The only good part of this hotel was the reception, who really tried to help me. Yet I am outrageously disappointed at this unprofessional hotel !!!!!!
Fung Yi
4 晚商務旅程
4/10
SHIGEHITO
5 晚商務旅程
10/10
Hyunchul
3 晚行程
8/10
HeeJoong
7 晚行程
8/10
HeeJoong
3 晚行程
10/10
cold rooms
Teiji
4 晚浪漫旅程
10/10
Rika
1 晚行程
10/10
Jung Joon
3 晚行程
10/10
Hôtel genial à 2 pas de la place principale d'Oulan Bator.
Super rapport qualite prix, personnel agreable, chambres bien insonorisées
Damien
4 晚商務旅程
8/10
真實旅客
3 晚行程
10/10
Lee
5 晚行程
10/10
真實旅客
3 晚商務旅程
6/10
MYUNGHAN
3 晚行程
8/10
YUJI
1 晚行程
10/10
Location and facilites
Steve
1 晚行程
8/10
Mansub
1 晚商務旅程
10/10
It's a pretty reasonable hotel with good food and a very convenient location in the downtown area of Ulaanbaatar.
Yuiko
3 晚家庭旅程
10/10
Tae hoon
1 晚行程
6/10
GEAJAE
1 晚行程
10/10
Chanwoo
4 晚家庭旅程
8/10
good
KOUYA
2 晚行程
10/10
Ulaanbaatar hat mich nicht vom Hocker gehauen. 1 bis 2 Tage sind mehr als genug. Das hotel ist sehr zentral gelegen und bietet eine gute Basis. Personal sehr nett.
Christian
2 晚行程
8/10
Great value and location. Staff and housekeeping did not speak English very well.