what a gem of a hotel! located in city centre, ideal for walking around.
Christelle
Christelle (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Keyana
Keyana (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Front desk staff failed us
The air conditioner was not working, we asked multiple times to change rooms. They told us three times. There was no availability due to the hotel being fully booked. At that point I booked another room at another hotel, and then they came to me as we were leaving the hotel, “ we have another room for you”. This was after three hours of pleading for another room and the temperature being 78 and rising. The front desk lied to us about not having another room available.
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Lorraine
Lorraine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 21 日
Cody
Cody (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Kate
Kate (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Maria FERNANDA
Maria FERNANDA (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Tobias
Tobias (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 8 日
Good hotel, terrible neighborhood
The hotel itself is very good – the staff is friendly, the rooms are comfortable, and the rooftop bar is a real highlight. However, the location is a major issue. The hotel is situated right across from the Civic Center in an area heavily affected by homelessness and visible drug use, which significantly impacted our experience.
While the hotel has security at the entrance, stepping outside means encountering many individuals openly using drugs or in visible distress. Sadly, this made us feel unsafe, especially during the evenings. We ended up wanting to spend as little time outside as possible and left with a very negative impression of San Francisco as a whole.
This is not a reflection on the hotel staff or service – both were excellent. But I would strongly recommend choosing a hotel in a different neighborhood if you want to truly enjoy your visit to San Francisco.
Clement
Clement (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Terin
Terin (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
Juan C
Juan C (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Awesome
Michelle
Michelle (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Valerie
Valerie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 27 日
this Hotel is a real jewel 💎. Staff and accommodations are top notch all that to say we checked out earlier than planned and moved to another hotel due to the Hotel being in a very rough area of downtown and we were not comfortable walking anywhere outside the hotel.