我可否免費取消羅萊基波斯埃特納酒店及 SPA的預訂，並獲發全額退款？

可以。羅萊基波斯埃特納酒店及 SPA在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

羅萊基波斯埃特納酒店及 SPA是否設有泳池？

是的，此住宿設有季節性室外泳池及兒童泳池。

羅萊基波斯埃特納酒店及 SPA是否允許寵物入住？

是的，狗隻可入住，總共只限 1 隻，每隻寵物的重量上限為 10 公斤。此住宿收取每隻寵物每晚 EUR25.00的費用。輔助動物豁免收費。住宿設有飲食器皿。

羅萊基波斯埃特納酒店及 SPA是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

羅萊基波斯埃特納酒店及 SPA是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 EUR60。

羅萊基波斯埃特納酒店及 SPA的登記入住及退房時間為何？

登記入住開始時間：14:30；登記入住結束時間：00:00。退房時間為 11:00。住宿可提供特快登記入住與退房服務。

羅萊基波斯埃特納酒店及 SPA店內與附近有什麼好玩？

冬季時份，你可享受滑雪等附近活動的樂趣，並在冰雪融化之際重回舊地，暢玩海上觀光及遠足等。你可享用 SPA 服務，於熱水浴缸中療癒五感。羅萊基波斯埃特納酒店及 SPA亦備有季節性室外泳池、土耳其浴、SPA 服務、野餐區及花園。

羅萊基波斯埃特納酒店及 SPA內或附近是否設有餐廳？

是的，nero di cenere坐擁意大利菜及園景。

聖韋內里娜羅萊基波斯埃特納酒店及 SPA優惠

Q: 羅萊基波斯埃特納酒店及 SPA是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2024 年 10 月 27 日

Mihai (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 8 月 11 日

Jan (7 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 5 月 31 日

Wir waren 10 Tage im Kepos. Das Personal war sehr nett und aufmerksam, auch wenn der Kellner beim Abendessen manchmal allein nicht recht hinterher kam. Aufgrund des Preises hätten wir eine hochwertigere Ausstattung des Zimmers erwartet (bspw. war unser Duschschlauch kaputt) Die Zimmerreinigung war in Ordnung, aber im Bad wurde hauptsächlich um unsere Sachen herumgewischt. Die Außenanlage ist sehr schön und gepflegt.

Janine (9 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 4 月 21 日

Nice place but the safe box was not working , i had to disconnect the minibar .. was too noisy , no blackout curtains , the shower head was withou pressure of water

Miguel (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 7 月 2 日

3 晚行程

Hotels.com 真實旅客評價

8/10 很好

2022 年 10 月 1 日

Isobel (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2020 年 2 月 20 日

2 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 9 月 11 日

Belle qualité de service Cependant peut-être un peu cher par rapport à ce qui est proposé

JULIE (4 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 7 月 11 日

Härligt läge, magisk pool. Bra skick!

Riktigt härligt hotell. Få rum och genomgående riktigt fräscht. Magiskt trevligt poolområde med stolar och cabanas. Infinitypool med vy över dalen ner mot havet. På avresedagen lånade vi spaat för en sista dusch och ombyte. Av någon anledning så var restaurangen stängd för såväl lunch och middag på tisdagen?

Victor (2 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 9 月 11 日

A wonderfull place

This place is amazing, quiet, fresh and very comfortable. Good breakfast, very friendly and kind staff.

Guylaine (5 晚浪漫旅程)

Hotels.com 真實旅客評價

8/10 很好

2018 年 8 月 8 日

Luxury at the foot of Mt Etna

Loved this hotel, lovely rooms, pool and views over the ocean as well as, of course Mt Etna. Had an excellent dinner at the onsite restaurant. Would definitely return. Only small negative for us was that it was a little hard to find. After the initial sign points the way the final sign to the driveway turn in is quite hidden and we only saw it on our second time around...could easily be remedied by putting it in a different place or making it more prominent.

Nicholas (1 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 7 月 26 日

Magnifique relais spa en Sicile Idéal pour repos en couple ou en famille

3 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 7 月 17 日

Hidden little gem

Amazing hotel with amazing staff we will be back!!!

Susan (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2018 年 7 月 5 日

Peaceful hotel in stunning location

We had a last minute change of hotel as the previous one (Vila Neri) contacted us the week before travel to say they could no longer accommodate us, therefore, we were a bit apprehensive. Have to say though it was really lovely, stunning location with distant sea views one side and Mt Etna the other. Beautifully designed hotel, our pool suite was spotlessly clean and modern. We were in 301 which was nearest to restaurant which slightly obscured wonderful view so think other rooms would have been slightly better, plus outdoor room space is very open so rooms 302-305 would perhaps be bit more private, however, only 15 rooms in total so it is very small, peaceful, relaxing hotel. Breakfast and evening restaurant food was lovely, though unfortunately restaurant wasn’t open for lunch the day we were there. Overall a tranquil paradise - you must try the amazing clementine jam!

2 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 6 月 22 日

Familjärt lite mindre hotell med famtastiskt läge

Magiskt hotell med bedårade utsikt över medelhavet o i norr vulkanen Etna. Detta hotell har verkligen allt man kan önska sig omer där till. Personalen alltid hjälpsamma o trevliga.

Pernilla (6 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 6 月 13 日

Quite simply - really great !

A beautifully restored hotel, newly opened in an idealic position between Etna and the sea. We received a very warm welcome from the owner Salvo upon arrival, no hint of irritation at the late hour of our arrival, in fact, quite the opposite, he went out of his way to make sure we were " fed and watered" and this kindness went a long way to help us relax, after our terrible ordeal at the Car Hire office in Catania. The rooms are light, fresh and airy, with simple modern furniture and extremely comfortable. Some suites and rooms are set within the main villa and some by the pool. The first have better panoramic views and the later are perhaps, more convenient for the pool. All have some outdoor space and pretty areas of garden are abundant. The pool is a salt water infinity pool and has stunning views. The vibe of the place is chic, but low key, breakfast and lunches on the terrace are typically Sicilian and as with all areas of the hotel overseen by the extremely friendly staff. I think their web site under sells the place and this is part of the charm, it gently delivers so much more than you expect, especially from a service point of view, we left feeling like members of the family that would be welcomed back and that is the mark of a really great hotel.

Alison (3 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 5 月 28 日

Fantastische Lage

Wunderschön gelegen zwischen Meer und Ätna ist dieses Hotel einfach ein Traum. Dies Suiten sind sehr geräumig und geschmackvoll eingerichtet, sehr puristisch. Das Frühstück mit regionalen Produkten sehr schmackhaft. Sehr nette deutsche Servicekraft beim Frühstück. Abendessen auch sehr zu empfehlen. Schwimmen im Infinity Pool mit Blick aufs Meer einfach unvergleichlich. Sehr schöne Atmosphäre.

Ludi (6 晚行程)

Expedia 真實旅客評價

8/10 很好

2018 年 4 月 6 日

Hotels.com 真實旅客評價

10/10 完美

2017 年 9 月 24 日

An oasis of calm.

In an industry always striving to find individuality and charm, but most often under delivering. Kepos is a great example of how to get it right. Everything is meticulously crafted under its owners eye. Well done Salvatore. We loved our ten days of peace and tranquility here. The lovely pool and perfect setting for sun worshipping made it difficult to leave. When we made a few excursions out, we were always happy to come back. Freshly prepared, honest, homemade food and lovely wines were on the menu. We preferred to eat here than the restaurant next door as the kitchen focused on good quality Sicilian ingredients. Our beautiful studio by the pool was clean, quiet and well equipped for our stay. The rooms tastefully decorated and spacious. We will be back.

Amanda (9 晚行程)

Ebookers 真實旅客評價

10/10 完美

2017 年 9 月 14 日

great retreat

The hotel is lovingly run by friendly and helpful staff. Lovely fresh fruits and local meats and cheeses plus home baked cakes for breakfast. Private spa really nice. Altogether a great way to relax and recharge.

Jo (5 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2017 年 1 月 10 日

Nice new hotel.

This is a very new hotel with a good view of the sea. Its location near Mt. Etna is excellent. Staff were very friendly and the room was comfortable. There are some good places to eat within easy walking distance.

Hotels.com 真實旅客評價

10/10 完美

2016 年 8 月 19 日

KEPOS ETNA RELAIS beautiful

cercavo un posto in sicilia un pò lontano dalla grande confusione, e dopo avere visualizzato varie proposte, ho trovato questa nuova costruzione, in una posizione straordinaria vicino alle più belli posti della sicilia, ma immersi nella tranquillità. un ringraziamento particolare al dott. angelo e alla famiglia. da questa posizione si possono raggiungere molti posti da visitare tra i piu belli della sicilia, tanto che 8 giorni sono stati troppo pochi.

Expedia 真實旅客評價

羅萊基波斯埃特納酒店及 SPA

Kepos Etna Relais & Spa

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常見問題

我可否免費取消羅萊基波斯埃特納酒店及 SPA的預訂，並獲發全額退款？

羅萊基波斯埃特納酒店及 SPA是否設有泳池？

羅萊基波斯埃特納酒店及 SPA是否允許寵物入住？