I had a very disappointing experience during check-in at this hotel. The receptionist was unfriendly from the start and showed no willingness to help. When I got to my room, the bathroom was dirty, which is completely unacceptable. I called the front desk to report it, and her response was, “I don’t have any cleaning staff, deal with it tomorrow”, said with a rude and dismissive attitude. I felt completely ignored as a guest. This kind of service and cleanliness is not acceptable in any hotel. I do not recommend this place and will definitely not be returning.
Lorena
3 晚家庭旅程
10/10
Hampton siempre es garantia de descanso y comodidad
Joel
3 晚家庭旅程
10/10
danbi
2 晚行程
10/10
RENATO
1 晚商務旅程
10/10
Jorge
1 晚行程
4/10
La habitación algo sucia, no había shampoo ni acondicionador. Yo soy miembro Gold y pedí late check out y me querían cobrar 1,500 pesos, que porque yo en sus miembros de Hampton no era gold.
Alberto
1 晚行程
10/10
It was spectacular service and the hotel was spotless. Staff extremely helpful and courteous
Michelle
5 晚家庭旅程
10/10
Iliana
4 晚家庭旅程
8/10
Zhuohui
3 晚行程
10/10
Juan Carlos
4 晚商務旅程
10/10
Excelente ubicación y limpieza
Alberto
2 晚行程
10/10
Bibiano
1 晚家庭旅程
6/10
Kentaro
1 晚行程
10/10
Excelente todo
Jose
2 晚家庭旅程
10/10
es nuestro preferido en durango, precio, ubicacion, trato, estacionamiento, limpieza, todo 100%,