Our room was too small, had a only single chair, no desk, no luggage rack, a very rusty shower curtain bar, no grab bar in the bath area, and no heat or air conditioning control. In addition the clerk was dismissive and unintelligible in her attempt to communicate.
Donald
Donald (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
Everything was excellent. However, it would have been nice if there had been something offered for breakfast.
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月6日
Laura A
Laura A (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Very quiet, perfect for my short getaway, so peaceful! My second floor room was tucked away and LOVED the large cushy reading chair and ottoman. A/C super quiet! Bed was very comfortable (the pillows were like baby belugas so if you prefer a flatter pillow bring one?). Enjoyed the pool once the weather cooperated, nice and secluded.
Suzanne (house manager) is so nice and very accommodating. I’d love to make a return visit!
Christine
Christine (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月7日
Beautiful spot. It would be nice if front desk help knew more about the area and if it had more pamphlets and maps on what to do.
A light breakfast would be nice as the attached French restaurant was only open at night.
Kelly
Kelly (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月3日
We liked the areas for sitting outside, to sit with a coffee, talk and relax. It was convenient to have a fridge. A very different accommodation but typical for the island. We enjoyed our stay!
James
James (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Sean
Sean (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年11月9日
We went for our anniversary. We biked the island and enjoyed the sites.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2020年11月3日
Stayed here during the off-season (late October) on a mother-daughter get-away. The staff was very sweet and upgraded us to a larger room as we were the only folks in the place on our first night. The room however was a little tired (grungy couch) and the bed had to be 3.5 ft off the ground, which was very difficult for my mother to climb into. We asked for a step stool and were given the two-step fold up step ladder that the on site handy man uses. Additionally - the take-away breakfast was just...not edible. I understand covid makes things difficult, but for the price (expensive even in off season) - I was expecting a higher level of amenity and accommodation. The bathroom was really nice though!
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2020年10月5日
Ask if there’s a wedding
Booked for my fiancé birthday we found out upon arrival the entire place was booked for a wedding and was restricted to using most outside areas all day Saturday. Everywhere we tried to move to was occupied by wedding events and the family members openly asked us why we were even at hotel. Very awkward.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2020年9月17日
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2020年9月9日
sal
sal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年9月9日
We love the property - the rooms are very nice and comfortable and we especially enjoy the pool
Lois
Lois (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2020年8月12日
Noisy kid and people above our room all night
Restaurant is closed
JJ
JJ (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2020年8月11日
Nicola
Nicola (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年7月29日
a lovely time off when it was most needed
Shelter island house is very clean- comfortable and staff was welcoming and friendly and very helpful - we would love to come back -breakfast was fresh French miniatures pastries served in the safest way- a delight!
chantal
chantal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年7月24日
Shelter Island house is a great place to relax. Even with the covid restrictions it was a peaceful stay.
George
George (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年7月20日
Very nice stay. Rooms need to have sanitize glass or at least a cup so you can have a sip of water when needed. Explanation was due to Covid. Bar said they were open to eight they were closed at 10 to 7, not a welcoming gesture when of course the restaurant was closed due to Covid and couldn’t even get a water....
Kathleen
Kathleen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年7月19日
Relaxing with friendly staff
We enjoyed our stay at the Shelter Island House despite it not being 100% operational due to COVID. We missed having a restaurant on site for a real breakfast but they did provide coffee, pastries, yogurt, etc. which was very nice. The staff was very friendly and accommodating and the pool area was small but pretty and relaxing. Despite being fully booked the weekend of our stay it was still nice and quiet and mellow. Our room was clean and well equipped although the bed is a bit hard for my comfort level. Also it was a quick walk to the beach which was a plus. Would definitely return.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2020年7月12日
We loved this property - so tranquil and relaxing!
Lois
Lois (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2020年7月8日
Could Have Been Better
We were expecting some things wouldn’t be as smooth given the ongoing COVID-19 situation but there were a few things that could have been done better given the price of the hotel:
1. There was only one breakfast option available each day (pastries) for pickup in a bag each morning
2. The restaurant was closed but we had been informed that a food truck would be available for lunch and dinner, however, we only saw it open once while we were there
3. Be warned that you need a car on Shelter Island because there were no taxis and no shuttle service is provided by the hotel
Other than that, the hotel is in good condition and provides a nice setting within walking distance of the small town and Crescent Beach.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2020年7月6日
Eleanor
Eleanor (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年10月23日
Benjamin
Benjamin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年9月11日
Pet friendly and very nice hotel and property. Staff was friendly and very helpful.