我可否免費取消納溫旅館的預訂，並獲發全額退款？

可以。納溫旅館在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

納溫旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

納溫旅館是否設有店內泊車位？

是的。自助泊車費用為每日 USD1.00。

納溫旅館是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

納溫旅館的登記入住及退房時間為何？

你可於 14:00 開始登記入住。退房時間為 12:30。

納溫旅館是否附設娛樂場？

否，此酒店不設娛樂場，但金界賭場 (2 分鐘車程外) 就在附近。

納溫旅館店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩遠足等附近活動。附近其他休閒康樂節目包括娛樂場博彩。

納溫旅館內或附近是否設有餐廳？

是的，Nawin Restaurant坐擁多國菜。

納溫旅館附近區域有何特色？

納溫旅館位於金邊市中心，短短 2 分鐘步程可到河濱，3 分鐘步程即達王宮。

金邊納溫旅館優惠

Q: 納溫旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 納溫旅館是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

8/10 很好

2025 年 8 月 31 日

Alain (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 5 月 27 日

Robert (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 8 月 27 日

Yauthin (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 8 月 17 日

Jaqueline (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 7 月 28 日

Close to the riverfront, restaurants,bars, shopping and convenience stores. Easy walk to everything. Helpful and friendly staff.

1 晚浪漫旅程

Expedia 真實旅客評價

8/10 很好

2019 年 7 月 22 日

It’s so close to the riverfront, lots of restaurants, convenience stores and bars. Basic but friendly staff and value for money around that area. We always stay there when passing through Phnom Penh.

1 晚浪漫旅程

Expedia 真實旅客評價

2/10 欠佳

2019 年 6 月 19 日

À déconseillé sans mise à niveau

Une maintenance générale serez nécessaire pour remettre en état les circuits électriques changez les ampoules changez les systèmes obsolètes et enfin pas de café servi le matin puisque ce n'etait pas inscrit sur ma réservation. J'ai avec plaisir pas reconduit ma réservation pour les nuits suivantes. Les étoiles ne correspondent pas à la réalité Désolé

Christian (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 5 月 23 日

RIGHT Property is right next to National Museum and Royal Palace. 20 meters down alley so street noise is not a problem. Huge rooms; several with balconies; always a desk. Wonderful staff. Has been my "go to" location in Phnom Penh for the last 5 years ! WRONG No elevator. Door closes around 10pm or 11pm, so have to wake up attendant. Staff can't resist forgetting something; sometimes a towel, sometimes coffee, sometimes toothbrush ... but generally only one item ! Also TV's are old non-flat screen (but work).

1 晚行程

Expedia 真實旅客評價

6/10 不錯

2019 年 3 月 3 日

Had to move to worse place

Told it was full and we would have to stay in mama's villa where we had a worse room than we had paid for.

Mr.Paul (1 晚浪漫旅程)

Hotels.com 真實旅客評價

4/10 一般

2019 年 2 月 12 日

A éviter dommage car bien situé

Hôtel décadent,petit déjeuner froid tous les matins .il fallait réclamer les serviettes le papier toilette, la chambre n’était pas faite même si on vous le promettait . Propreté de la salle de bains douteuse .Hôtel sans direction

5 晚浪漫旅程

Hotels.com 真實旅客評價

8/10 很好

2018 年 11 月 19 日

1 晚行程

Expedia 真實旅客評價

8/10 很好

2018 年 5 月 26 日

Very underrated hotel. Perhaps a little rough around the edges, but staff is good (the maids deliver towels and fresh water every day). The breakfast doesn't change, but is very good - omelettes, fried eggs, fried potatoes, 3 kinds of fruit,, toast, and jam; as well as coffee and tea. Lots of tuk tuk drivers around, quiet alley, great location one block from arts, Royal Palace, Cambodia Museum, Aspara dancers. Two blocks from Riverside. Biggest drawback is that there is no elevator; but for me it was worth 3 flights of stairs.

Matthew (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2018 年 1 月 5 日

This hotel was not as described. I paid for a room including breakfast, but then the hotel refused to honor it. They told me I had to pay for breakfast each morning. The staff was very rude about it. They basically said that they wouldn't do anything to help and that it was not their problem. The first room we stayed in for one night smelled like a sewer. Even later when we switched rooms, we could still smell it down the hall for the duration of the stay. Our room was only cleaned once in 8 days even though we put the please make up room sign on the door every day. Every day we had to ask for refills of water or toiletries. And on the day when we asked for our room to be cleaned, we had to ask 4 times and still no one came. There was just an incredible lack of communication at this place and zero customer service skills.

8 晚浪漫旅程

Hotels.com 真實旅客評價

2/10 欠佳

2017 年 12 月 6 日

Ripped off from the get go

When I arrived, after a long late flight, they said they had no reservation for me, even though I had a confirmed and paid for reservation with Expedia to show them. They insisted I pay cash for the night, and at a much higher rate than I had been quoted, AND ALREADY PAID. The room was not clean and did not in any way resemble the photos on the website. I checked out the next morning and moved to another hotel and am still having trouble with Expedia about cancelling this awful reservation with this terrible hotel.

14 晚行程

Expedia 真實旅客評價

2/10 欠佳

2017 年 11 月 24 日

DO NOT BOOK THIS HOTEL!

when we arrived to the hotel the receptionist said they don't work with hotels.com and we need to pay cash then request refund from hotels.com. I think its their way to avoid paying the fees. apparently they have been doing it for a while and hotels.com/expedia didn't take them offline yet so I am writing this to warn you from booking it here. haven't seen the room but the lobby was very dark, dated, damp and had a certain smell. there was a construction site going on right next to the building and the area isn't nice either.

frustrated travellers (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2017 年 11 月 4 日

Not happy, Jan

We had a prepaid booking for 5 nights. When we arrived after 24 hours of non stop travel the desk clerk informs us that they no longer use hotels.com as their booking site and haven't for some time. I made the booking in September. After an extremely disagreeable discourse we paid the full price of the room using a credit card with a 3% levy. This meant also I wouldn't be accruing any redeem nights for my stay. I contacted hotels. com about this financial dilemma of me paying twice for a booked room. I could only email as I am not travelling with my phone. Hotels.com responded to my email but said I would have to ring hotels.com, Somewhat difficult when you have no phone. What else can I say, except when/if ever am I getting a refund from the payment I made on the hotels.com website?

maureen (5 晚家庭旅程)

Hotels.com 真實旅客評價

納溫旅館

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我可否免費取消納溫旅館的預訂，並獲發全額退款？

納溫旅館是否允許寵物入住？

納溫旅館是否設有店內泊車位？

納溫旅館是否有提供機場接駁車服務？

納溫旅館的登記入住及退房時間為何？

納溫旅館是否附設娛樂場？

納溫旅館店內與附近有什麼好玩？

納溫旅館內或附近是否設有餐廳？

納溫旅館附近區域有何特色？

納溫旅館的評價

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6.2/10

6.2/10

7.6/10

6.0/10