Upon checking in I explained that we booked through hotels.com and had already prepaid. The next day I had a charge for the full night stay (and deposit which I knew would fall off). A week later the charge was still there. Make sure you are checked in correctly! We had asked for a crib and they didn’t have one available. When I had asked the front desk the next morning about the extra charge I was told to talk to a manager in a week. Breakfast was bagels, raisin bread, some cereal and yogurt. Beds were uncomfortable. It’s not the best area of Lincoln. We were traveling through and just needed to sleep. They leave a black wash rag in the bathroom in case you make a “mess.” They basically don’t want you to ruin their white towels.
We did have a uhaul with a lock and valuables on the car and in and surprisingly no one messed with it.
I think this hotel is geared more towards men who are working on the road.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年3月16日
Poor customer service
The room was nice and clean, our bathroom roor would not shut and lock, our mail door was hard to open. I asked the front desk lady (did not catch her name) for some extra towels the morning of check out. (I had the 3pm check out) she stated; "why do you need more towels when you're checking out today?) I just asked one more time and walked away and found a housekeeper. Front lady's attitude was very unprofessional. We stay here all the time and I will not be returning to this hotel.
Donald
Donald (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月9日
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月8日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
ok for the night
Clean comfortable. No elevator. Lack of pillows
Jeremy
Jeremy (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Luis Miguel
Luis Miguel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月28日
Linda
Linda (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
Clean and nice
wang
wang (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月14日
Anai
Anai (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
The stay was fine. I booked through Expedia. I noticed when I checked out, the card I had to put down for incidentals was charged for a full night's stay. I had already paid through the 3rd party so imagine my confusion. I've called a few times to try and get the 2nd charge refunded. They tell me they see what happened and that it has been assigned to a manager to fix it and I'll be called. It has been almost a month since my stay and no manager has called me.
Kelsey
Kelsey (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月27日
I would not stay again.
Staff not friendly. Parking lot had potholes the size of small craters. Lots of road noise in our room. Price was high given the condos the hotel and parking lot.
Leslie E
Leslie E (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
I did not end up staying at this hotel. Upon entering there were homeless outside of the building, upon checking in we saw a naked man in the hallway, then when we got to the room there was a terrible smell, pubic hairs all over the bathroom, and broken shelving sitting in the corner. I have photos and would like a refund.
Brenna
Brenna (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月8日
Got a second charge on my card 2 days after checking out. Called immediately and was told a manager would be calling back and still waiting on the call. Filing dispute with my bank.
Katherine
Katherine (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
In my two days day I had to get my key card for my room change three times I had to have the front desk come up and help me because the satellite TV wouldn't work and then 2 hours later it just quit.