2/10
Arrived to check in and was told they had given out all of the rooms. This was 3:30 in the afternoon. I was told they had called us, but there was no voicemail. There was hardly an apology and when I asked about any suggested option, the person at the front desk just looked at me. We finally found the last room at another hotel. I have never been so frustrated with a hotel experience.
Joseph
1 晚家庭旅程