Nasty place. Horrible odors. Breakfast is nonexistent. They have roaches. Lots of crackheads staying there. A mistake was made on my end when I booked this stay.
Joseph
1 晚商務旅程
2/10
The room was quite dirty, with cockroaches everywhere, with bedsheets, pillows and everything smelling cigar/weed/tobacco, the floor was sticky... absolutely horrible. The room is not bad, but the maintenance and the cleanliness is terrible.
ANDRE
1 晚行程
2/10
Dealing with the front desk was like pulling teeth. Princess was her name, very dry and wouldn’t look at guest was a weird interaction.
Now the part where I ran out.
Let’s start with the hallways are stained and gross..
The refrigerator in the unit looked junky and smelled awful…
MY BED HAD ROACHES.
ONE CRAWLED INTO MY BELONGINGS!
I recorded this and left the room
“Princess “ didn’t hesitate to refund me. But didn’t give me a receipt, email or say anything.. she just stood there and told me to take a picture of HER screen as proof I’ll get my refund.. uh… ok? she tore my old receipt vs giving it back as paper trail incase I don’t see my money.
Otherwise I’m taking this to FDH and FDAC ASAP
Pedro
2 晚商務旅程
4/10
Anthony
1 晚行程
10/10
My experience was good. It was just for a one night stay and I have no complaints. It could’ve been Cleaner. That would be the only thing I could say.
Christie
1 晚行程
2/10
Kacy
1 晚行程
2/10
Sevice was good but room was nasty and smelled horrible.Never again will I stay here.
Natalie
1 晚家庭旅程
10/10
Terrace
1 晚行程
4/10
Blinds didn’t shut all the way. Very uncomfortable. Bathroom glass door would not shut and had to be held manually. Lots of small inconvenient issues.
Briane
1 晚行程
2/10
Quade
1 晚行程
8/10
Douglas
1 晚家庭旅程
2/10
Roach infested!!!
Tiffany
1 晚行程
6/10
Willona
2 晚家庭旅程
2/10
Rooms are non- smoking but still smell terrible! The carpet is dirty with old stains and smelly. We asked to be changed and they lied that they were all booked. The front desk did come up and spray and he even said it smelled terrible and commented housekeeping should have sprayed. We paid $150 and had the worst experience!
Romy
1 晚行程
10/10
Necesito felicitar al equipo de este hotel y en particular limpieza donde todo estaba que brillaba . Wao me impactó tanto la pero tanto la limpieza.El personal del lobby muy atento.
Marioli
1 晚家庭旅程
2/10
They did not let us stay
They said it was canceled but we didn’t
They took our money and no refund
That is theft
I will highly recommend never to use that hotel or hotels.com because neither of them would refund my money
When they cancelled me and didn’t let me in
Ruben
1 晚商務旅程
4/10
Smells disgusting in the building carpets give off nasty smell and look filthy and they advertise breakfast and never had any breakfast at all.
Michael
1 晚友伴旅程
6/10
sherri
2 晚行程
2/10
Tried calling office to notify a late check in but no answer. When arriving I was told the room was marked as a no show due to system night audit. Didnt even stay there due to no one answering the office phone.