I booked a room with a king bed and paid upfront. When I wanted to check in, I was told that my room has been given to someone else because apparently I was too late.
How can you be too late for your room if you have already paid upfront?
So I had to take a room with two Queen beds although I was staying for 4 nights.
I did not feel like I was being taken seriously from the reception.
Also the gym is a joke, the only machine (tower) is broken and the dumbbels only reach up to 20kgs.
The room was only cleaned once during my 4 night stay and only after I had to call reception multiple times.
Florian
Florian (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Louise
Louise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 22 日
Good Handy Hotel
Good hotel, not quite Marriott/ Hilton standard but pretty close and a lot less cost.
Great views from pool.
Vanessa
Vanessa (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Erin
Erin (2 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 1 月 14 日
Really well located, close to shops and public transport. Helpful and friendly staff and great rooftop pool!
Emilio
Emilio (2 晚家庭旅程)
Wotif 真實旅客評價
2/10 欠佳
2025 年 1 月 11 日
Bad Vibe.
After paying over $500.00 for the night (agree it was new years eve) but room was not clean and we were missing a kettle which took numerous calls to house keeping and eventually after 5 hours a trip to reception and managerial intervention. Whilst waiting for said kettle we went to the bar for coffee, waited over 5 minutes but no barman so walked out to a nearby spot. Breakfast in the morning was total chaos with long queues waiting up to 20 minutes plus. This was our worst experience in many years and we are frequent hotels.com users.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 7 日
Close to everything great spot
Miklos
Miklos (5 晚家庭旅程)
Wotif 真實旅客評價
4/10 一般
2025 年 1 月 6 日
Chopper
Room was very dusty with all mirrors and lamps full of dust and dirty, the fridge was dirty and didn’t work, which was replaced in the end. As a family who suffer from asthma, very disappointing
Andrew
Andrew (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 5 日
Great pool. Comfortable to stay with children.
Divye
Divye (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 4 日
Bar staff and drink availability disappointing.
Tulay
Tulay (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 24 日
safe and clean room
Jesus
Jesus (2 晚商務旅程)
Wotif 真實旅客評價
10/10 完美
2024 年 12 月 21 日
Hotel was good overall, lot of street noise during the night, stayed in Melbourne hotels quite a lot and this probably the most street noise, needs sound proofing, double glazed windows or something.
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 18 日
For the price a bit dissappointing power would just go offack of tea coffee facilities wouldn’t stay there again for the price would of expected at least a bit more not evencultley