4/10 Fair
Jun 2, 2023
Needs vast improvement
Weird stafff who seem confused by basic requests. Aggressive manager who appeared at my door shortly after check-in to discuss ‘things’ and proceeded to engage me in a strange and circular conversation which included questioning my English language skills (?). WiFi, needed for an urgent and specific request, not working, with no attempts to address or fix this. Rooms have no glass windows so it’s very dark unless you open the door to everyone - makes the AC redundant as a result. Not good value for money, annoyed once again by Hotels.com’s dreadful Sri Lankan property selection.
Verified traveler
1-night trip



















