Sort stay to visit family, so didn't really use the faclilties beyond sleeping and washing. We had our 2 dogs and that worked well with everything we needed at a great location. Breakfast was good..
Alex
Alex (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
One night out of necessity
Just a glorified guest house. Most of the hotel had been shut down for the winter season but because of the liverpool v newcastle game, they reopened ...rooms smelt fusty and damp and were freezing cold. Had to ask staff for help getting it warm...still wasnt warm the next morning. Very poor selection of hot food and without transport nothing else really nearby to try.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Sadly quite disappointing and tired
First time stay and was slightly disappointed to be honest. The staff were friendly but it felt like dining was in the reception area and the menu was a little sad. I decided to get a takeaway from Ocean Road which was lovely. The room was tired and cold, no bottle of water, no hairdryer. Breakfast was also disappointing and the coffee was literally undrinkable. The location is good and this hotel could be lovely but it’s dated and I’m sorry to say I won’t be staying again.
Alan
Alan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Highly recommend.
Friendly, attentive efficient staff at all levels. Spacious comfortable room with great river/sea view. Food good. First time at this hotel and definite stay here next time stopping over in the area
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月30日
A hotel or disco….
In many ways our stay was fine. The location is good with sweeping harbour and sea views. Staff were helpful, the room was clean, though slightly tired given the age of the hotel (I remember it being built years ago). On this basis we would go back. However we would not go back because of the noisy functions and where they are held. Our room was upstairs on a bedroom wing. On the Friday night we discovered - heard - a disco starting up around 18:30 right at the end of the bedrooms corridor! It was loud, noisy, lots of people shouting up and down the corridor, coming and going. The hotel will say they warn people it might be a bit noisy. From their email I guessed this would be in the lobby and restaurant. Not a problem. They don’t tell you it’s where the bedrooms are. We asked about this and the party a few doors down from us was supposed to end about 23:30. After 2 hours of loud music and noise, by 21:00 we had had enough and just left the place - checked out and drove home instead. To the hotel: be honest about the noise, don’t offer to change rooms when we are leaving, rather than when raising it earlier. We will jot be back. If you want to be at a disco this is the place, otherwise avoid it, especially at a weekend
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Beautiful hotel as a whole
Tremendously idyllic situated hotel the food is beautifully presented with an added taste factor mixed everywhere on the coastal areas should ha little haven hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Lovely Hotel
Great overnight stay.Had our room changed because we requested a quiet area an ended up near reception.
Thankyou Steven for resolving this.
Breakfast one of the best we've had.
Suzanne
Suzanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Lovely venue and location of hotel, the only thing we were not particularly impressed with the food breakfast was nice but evening meal left a lot to be desired which was a shame, only complaint 😊xx
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Jack
Jack (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Best view in town
A family visit, regular client. Friendly, comfortable, staff great. A cross between a guest house and a hotel.fabulous setting.
Down side, very cold conservatory dining room.
Shirley
Shirley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
South Shields visit
Clean, comfortable and well located for us as we were visiting family in South Shields.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
Gwynne
Gwynne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
A genuine person who has stayed at this hotel
The location of the hotel was great, it is an amazing place to stay i cannot recommend it highly enough the food is fantastic the bar staff are very friendly and helpful the reception staff are friendly and very helpful the boardwalk restaurant staff are very friendly and helpful i wish allyson from the boardwalk restaurant a very happy retirement and we will miss her very much i am already planning my next stay at the hotel it is that good that i do not want to go back home but I have to i enjoy every minute of my stay at the hotel it is near the beach and the show ground and not far from the town centre i am coming back as soon as I can it is next to the river Tyne visit if you can
Alan
Alan (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
It was okay
Pros:
The hotel itself is in a brilliant location with fantastic views.
The staff really make this place, they are very friendly and helpful.
The room we stayed in was very big, so we had lots of room to move around
Cons:
Beds were really uncomfortable
Breakfast was absolutely chaos, the poor staff were absolutely run off their feet trying to get everything sorted. I think it had to do with that breakfast ended at 9:15 so there was a giant rush from everyone and I think there had been a wedding or party the night before so it was so busy and hard for the staff to keep up as there seemed so few of them for so many numbers. We ended up going elsewhere to get another breakfast.
The rooms seem a bit tired although they were very clean, it just felt a bit sad and little details like the TV being in a weird place on the wall when you sit in bed.
All in all we enjoyed our stay and his place could be absolutely fantastic with just a few changes.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
What a haven
Friendly and Stress free visit it lovely breakfast and Evening meal.
Gillian
Gillian (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Not bad but could be better!
Reasonable hotel, the evening meal food was excellent & sensibly priced but the breakfast needs addressing. The bar area seating was fully reserved for the locals for the entertained, which when you're paying near to £100.00 a night to stay is not acceptable. The rooms are reasonably spacious, but need to be updated to bring the furnishings & decor into the 1970s.
Chris
Chris (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
A little bit of home
Our regular hotel when visiting family, it feels like a family. The views are stunning, not a “plush” hotel, but comfortable, friendly and we would recommend it.
Shirley
Shirley (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
Accidental date selection booking and inability to change dates meant unable to stay mainly due to uk.hotels.com website being impossible to change dates
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Glynn
Glynn (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Nigel
Nigel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月26日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月25日
philip
philip (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
quirky hotel with lovely views ( ours was over the Tyne we watched the DFDS ferry come in. Large windows. Large room ( junior suite 201) The room was a little dated but we didn't mind because it was clean and had a bath- a great addition for after cold water swimming. Electric heater- simple and efficient.