Had someone open the door to my room at 2am. Front desk double booked my room, and gave a key to someone else. Super unsafe and unprofessional thing to do. Will never stay here again.
Gen
Gen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月8日
God place to stay
Fernando
Travelocity 真實旅客評價
8/10 很好
2024年5月19日
Not bad for the price. I will say the smell of cigarettes inside is terrible.
Elizabeth
Elizabeth (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月12日
Upon entering the room we had no toilet paper no clean towels or wash cloths our shower curtain was moldy.We had no blanket on the bed, our fitted sheet for the bed was filthy. We booked the room for april 29th to may 7th and paid for our stay, however may 6th came and we were told that we had to pay for another night if we were planning on checking out on the 7th of may. When i went to the front desk to figure out what was going on the person at the front desk told me that according to thier file on the compter we were only paid up until may 6th and if we wanted to stay until may 7th we would have to pay almost $50 when i showed the person at the front desk my itinerary which clearly stated that my Check in date was April 29th 2024 and my check out date was May 7th 2024 and we were paid in full, the lady at the front desk stated she didn't know what to tell me except that i had to pay an additional fee for the 6th to the 7th. Even my receipt at the front desk showed that my check out was may 7th and i didn't owe anything extra.However the lady at the front desk was still telling me that i had to pay an additional fee if i were planing on checking out on may 7th 2024.
Richard
Richard (8 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年3月25日
Craig
Craig (14 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月9日
Was charged for a double smoking but stayed in single smoking
Stephen
Stephen (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月23日
My toilet leaked toilet water and there was no electrical outlet in the bathroom. I asked for maintenance two weeks ago but still nothing was fixed. So I had to step on toilet water every single day and run a 50 ft extension cord into the bathroom to use electricity in their. Very annoying, disgusting and unacceptable I am looking into another extended stay suite elsewhere now
Jessica
Jessica (10 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月19日
Stephen
Stephen (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月23日
Jerrad
Jerrad (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月1日
The web advertisement on Expedia and Woodspring Suite website should be same as much as the WoodSpring Suites on Fredericksburg as same. It is not right that the hotel has different policy than appear on the webpage. If there would be confusion, the fact should be notify on the Expedia and the main WoodSpring Suite websites such as Refund matter.
I really want to know that the WoodSpring hotel in Fredericksburg copy Driver's licsence of each customer. How long the hotel is going to keep the ID card copy? because all the faculty said differently.
Kay
Kay (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月27日
Kwynton
Kwynton (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年11月8日
Venus
Venus (12 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年11月2日
comfort while recovering
The staff was great. The service on spot repairs was on point. I stayed in a smoking room could use better ventilation but, overall stay was great and comfortable.
Stephen
Stephen (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年10月17日
Scott
Scott (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月26日
Needed a place to stay for a night on a very last minute notice. They had same day availability l, checked me in quickly and easily, and the room was perfect for what I needed. No drama, no hassle, in and out the next morning. Would stay again if I ever had the need.
Matthew
Matthew (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年7月22日
Super shady!
Bryan
Bryan (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月29日
This was an extremely unsafe hotel.
I left the next morning early , I had booked the hotel for a 12 night stay and they would not refund me the 11nights I did not stay there…
Also VERY noisy and dirty
Michael
Michael (11 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年6月8日
Tamaya
Tamaya (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年5月9日
It has no amenities such as in room coffee maker or continental breakfast, it’s an extended stay facility with nightly rates so that’s to be expected.
It seemed clean and maintained and the staff were helpful.
Ken
Ken (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年4月23日
David
Expedia 真實旅客評價
2/10 欠佳
2023年4月18日
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年4月16日
Exorbitant pet rate
This hotel claims that it takes pets.we have a 9 lb Persian cat. When we arrived the woman at the desk said to me "$200" for you cat won't be a problem. I said it most definitely will be a problem. We are paying $167 for the room. I declined to check in under these circumstances and left. I intend to protest this non cancellable room.