This hotel looks much nicer than what it is. A few things were a bit disappointing. The a/c worked but definitely gave off a bit of a musty smell. From the very first night there was no body wash in the bathroom and when I asked for room service to replace it they left it outside the room door. Another thing that didn’t make much sense was room service came in and reset our room but never left towels.
That being said, the front desk staff were all helpful but it just seems the hotel is being mismanaged. I’ll stay at another option my next trip to Nyack.
Nicola
Nicola (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
disappointing
This is my first time staying here since the Marriot has taken over and I have to say that I am less than impressed. The edgy decor that gave the hotel character is gone and has been replaced with dull gentrified furniture and artwork. Sadly, its charm is gone. Our shower had a terrible odor coming from the plumbing that was awful. I felt like I was showering in a sewer. The front desk staff offered to removed the resort fee in compensation.
Yvette
Yvette (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Disruptive Guests
Other hotel guests were drunk, loud and disruptive in the room next to ours.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Room with a View
Two nights. Room with a balcony-- only way to go. I stayed two nights. Hip room. Hip lobby. I always love staying here.
Larry
Larry (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Jenn
Jenn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Thomas
Thomas (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Rose
Rose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
scott
scott (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Rachel
Rachel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Lara
Lara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Can't wait to come back!
Super comfy beds, room was so spacious & clean! Loved the amenities in the shower...not a huge fan of orange scent though. My son loved the huge bath tub & it was nice having two bathrooms. The one sliding door didn't stay closed & kept rolling open. The complimentary coffee table wasn't the best & all out of half n half & water. The restaurant breakfast was delicious!!! Overall a great comfortable stay with good food & awesome room!!
Ezra
Ezra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Stay anywhere but here!
Do not stay at this hotel!!! The walls are paper thin and you can hear everything! The hotel is pet friendly (dogs barking). I unfortunately was put into a room next to a couple that had screaming children all night and were fighting with each other and screaming about divorce. When I went to call the front desk I found the room phone did not work. The tv remote also did not work. We went to try the restaurant for a Sunday brunch only to find it closed for a special event. The manager, Nick Enaigbe, was completely apathetic and is a liar. Do not expect and refund or help from him in any way. The hotel looks pretty but don’t expect good customer service or any sleep.
Sarah
Sarah (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Tyler
Tyler (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
Stay was great, but 400 for a room was too high. View from our room was a cemetery
Joseph J
Joseph J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
This is a beautiful hotel and property. The people who work here are very accommodating. We had a couple of snafus during our stay, but they were addressed. Breakfast was a bit disappointing, but overall we plan to return here. Also, management went out of their way to make my birthday and our anniversary very special! We will not forget that. Thank you very much! We will be back.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Bugs
The front of the hotel was filled with Spotted Lantern Butterflies flying on people and luggage, into the vestibule of the lobby. Dozens of dead/ live bugs littered the entire front of the hotel. It was horrible.