Good location brought me back to this hotel. However, not any better experience this time. The hotel needs maintenance and hopefully gets the repairs soon.
Anoushka
2 晚商務旅程
2/10
Pamela
1 晚家庭旅程
10/10
Great thank u
Darrin
1 晚友伴旅程
10/10
Jennifer
2 晚行程
6/10
This was not a great trip when it comes to the service expected. The hotel did not provide wash clothes and hand towels.
Twan
3 晚家庭旅程
10/10
Sheniece
2 晚行程
4/10
Sharon
1 晚家庭旅程
6/10
They had no wash clothes and when i asked for towels they brought them late
Carla
1 晚行程
6/10
20 minute wait for the elevator. Rooms are tiny. Onsite hotel restaurant includes a mandatory service fee that equals 20% of the bill and there is still another line requesting gratuity FOH. Plan about an hour to get your car from valet after checking out.
真實旅客
1 晚家庭旅程
8/10
Really close to the subway, staff were super nice and helpful. Parking rate through hotels.com is very competitively priced! Car is valeted right next to hotel, but there is a confusing lack of signage about this. Hotel room was clean, but fair amount of city noise through the windows and from the hallway with other guests coming and going, but standard for NYC I’d say. Great price overall, too
真實旅客
2 晚家庭旅程
6/10
Convenient location. Good size room. However, very thin walls and doors with large gaps. Every conversation in the hallway and next door can be heard, especially in the night.
Anand A
2 晚商務旅程
6/10
The room was on the 2nd floor and it kept shaking every few minutes (Subway). Bedsheets had couple of holes in it. I was there for 2 nights but the staff did NOT clean my room after first night and did not provide fresh towels for the next day. Certainly will look for other accommodation for my next trip!
Anoushka
2 晚商務旅程
10/10
Great location and clean room. Friendly staff as well.
Huaxin
1 晚行程
4/10
Worn out and run down room. Toilet ran continuously, reported it to front desk but it was not fixed. Hotel did not make up room, and it took until 11:45 pm to get towels from housekeeping. Chair coverings worn almost through, room was generally banged up. There was something oily on the windowsill area. Bad stay, would not return or recommend.
真實旅客
2 晚行程
10/10
Sean
1 晚行程
8/10
Hotel is a pretty good hotel for the money. Clean and nice sized rooms.
Kenneth
4 晚行程
4/10
Just shocked for the price- room was okay, but bathroom was dirty. Had to change rooms and customer service wasn't terribly bothered. Cleanliness overall lacking in all areas including gym which was the most bare minimum gym ever. Sauna was broken.
Sarah
1 晚行程
6/10
For a mom who have 2 under 2 . I decided to go to this hotel for a lil break and I had an amazing time . No one bothered me , went to the huge amazing pool , steam room and sauna , great walking distance from Barclays . Amazing water pressure and great tv channels . The only thing I could complain about was the renovations . Door handles were coming off. But the front desk was extremely nice and helpful. I’ll definitely go back for some me time again
Destiny
2 晚行程
8/10
The room was clean & cozy. It was on the small side, space wise, but for just two people or less, it felt cozy.
We did not have washcloths or hand towels in our room so that would be the only negative comment I have at this time. Other than that, it was a great stay.
Karen G
1 晚家庭旅程
8/10
I did not get the room I paid extra for when I checked in and front desk employees were of no help at all. In fact, two of them were talking and laughing with one another so loudly that I couldn’t hear the one I was speaking with. The next morning I addressed my room with a different employee and she very politely and efficiently gave me the correct room for my reservation. Didn’t always feel safe, think room key should be required for elevator access.
真實旅客
5 晚家庭旅程
6/10
The staff was nice and helpful. However I paid for an upgrade and did not receive it.