Upon check in we were welcomed and the friendly staff was a nice welcome after a long drive. Check in was quick and easy. The cabin was all we expected. Clean, quite and close to Pigeon Forge. But, you'd never know it while at the cabin. The staff took care of all wedding arrangements and it was a big relief on us.We have decided to spent our anniversaries here
Chuck
Chuck (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年9月10日
Valerie
Valerie (3 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年8月25日
Gross found needle on floor
I now hate expedia you are no help you know everything look at all the post I put on the ceo's Facebook and Twitter pics included.
Paul
Paul (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2017年5月11日
Affordable Cabin in the Smokies
I will NEVER book with this company again as the owner/operator was one of the rudest person I've dealt with. The cabin had no power due to a sever storm that passed through causing outages. We were not informed of this and was told it was a good thing we didn't find it because there was no power. There still wasn't any power when we did find the cabin the next day. We were moved to another cabin and was told that the doors could not be locked due to someone taking the key. We were given a key code and was told to use the side door. We got locked out and was charged $100 for a locksmith to come out and get the door open. No explanation of the fact that we were going to be charged. Just an email of a receipt for $100 charged to my credit card. When I inquired about the fee. I was informed that due to my negligence of locking the doors we ha to pay. We were also double charged for this stay. Once through Travelocity and again by Affordable Cabins of the Smokies. I have had to dispute the charges since the owner/operator chooses to not answer the phone. My recommendation to Travelocity is, stop taking reservations for them, unless you want your reputation to be tarnished.
Patricia
Travelocity 真實旅客評價
8/10 很好
2017年4月12日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2017年2月1日
Exceptional Experience
This was last moment, and what a find, great service, and amenities, it was very peaceful, and secure. I cant wait to go back.
真實旅客
Expedia 真實旅客評價
6/10 不錯
2017年1月16日
Built for people who are not very tall
Ceiling in bedroom was low. Lots of spiderwebs throughout cabin. Outdoor hot tub was not very appealing. Shower was barely big enough for one person. Otherwise quiet and off the main path.
PAB
Expedia 真實旅客評價
4/10 一般
2016年9月19日
False advertising
There was no hot water to take a shower, we had to fix it. We were doing our dishes and the plumbing came unscrewed. We had to fix that. They advertised free activity for each night you stayed. You could get a free show or aquarium visit, bUT when I called we didn't qualify whatever that means. This place sucked. Wold not recommended it. Waste of money.
Wendy
Expedia 真實旅客評價
6/10 不錯
2016年9月19日
Our check did not go as expected. Opened our cabin to find it was not cleaned. Linens and towels were sparse. Overall, it could have used some TLC.
Deidre
Hotels.com 真實旅客評價
8/10 很好
2016年8月9日
Exactly what we wanted
I booked the Tranquility cabin. Overall, I would rate this cabin a 4.5 (but I highly recommend reading over the contract on their website—they charge a cleaning fee and non-refundable damage deposit).
The cabin was easy to locate, secluded, and perfect for us. We checked in by phone and the woman who answered was very pleasant. The cabin looked exactly as I always expected and is located up in the mountains 30 minutes from Pigeon Forge, which was exactly what we wanted. They had a bear theme, which was cute and sophisticated. Furniture was in great shape and comfortable (including the beds). However, the wood frame for the doorway to the washer and dryer had been removed.
Cleanliness was just OK. It wasn't dirty per se, but it hadn't been dusted in a LONG time. It set off my allergies and I had to use my inhaler. There were piles of dead bugs in the corners. Lightbulbs needed to be replaced. A wet washcloth was decoratively tucked into a towel. And we found dirty boxers under the bed.
All in all, it was a charming cabin that lived up to its name. I'm already planning another longer stay near the holidays.
Jessica
Hotels.com 真實旅客評價
10/10 完美
2016年8月8日
Great Cabin!
Cabin was so nice. It was clean and comfortable. It was close to the main attractions in Pigeon Forge. Will definitely go back!
A.L.
Expedia 真實旅客評價
10/10 完美
2016年8月2日
We loved it my fiancé first time there
stephanie
Hotels.com 真實旅客評價
8/10 很好
2016年3月8日
Weekend in the cabins
The cabin was about 30 mins from the strip of things which wasn't too bad but next time I would find one a little closer. The cabin was nice and isolated. The only thing that made me
Feel uncomfortable was after we checked in a man came by and said he was the owner and he was checking on us! He didn't come in but it was the drop by that I was unsettled about. Also I wasn't really sure why he came by because I didn't ask for anything or have any complaint. I would have preferred a phone call. It made me feel a little uneasy about the entire stay. They do request you put on a load on the dirty towels you use of theirs and start the dishes in the dish washer you used. We paid over $100 just for the cabin fee for cleaning and I felt half of the cleaning came from us. Those are just some things to keep in consideration however I would still rate it a 4 because everything else was great. If you see my pics you would see how nice it was!
Jennifer
Expedia 真實旅客評價
8/10 很好
2016年1月15日
Nice secluded cabin
This cabin was more than we expected. It was a secluded cabin. We wanted to be alone. It's about a 5-7 minute drive into the mountain. Very very quiet. She told me it would have everything to get us started but to bring our personal items. They had everything but food & personal items. Pots, pans, washing powder, etc was all there. We want to go back again in a year. We loved it here! Oh & they have WIFI. We stayed in Tranquality.