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Palace Hotel

3.0 star property
Family-friendly hotel in Poços de Caldas with spa and indoor pool

Choose dates to view prices

Photo gallery for Palace Hotel

Indoor pool, pool loungers
Property video
Reception
Restaurant
Garden
Located in Região Urbana Homogênea IX, Palace Hotel is a haven of relaxation. Treat yourself to a rejuvenating massage at the onsite spa or take a refreshing dip in the indoor pool. Guests also rave about helpful staff and overall condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Single Room, 2 Single Beds, Garden View

Minibar, desk, bed sheets

Standard Single Room, 2 Single Beds, Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 2 Single Beds

Minibar, desk, bed sheets

Standard Single Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 1 Double Bed

Minibar, desk, bed sheets

Standard Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(26 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Garden View

Minibar, desk, bed sheets

Standard Double Room, 1 Double Bed, Garden View

7.8 out of 10
Good
(6 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Garden View

Minibar, desk, bed sheets

Family Suite, Multiple Beds, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
2 bedrooms
Bidet
Private bathroom
  • 39 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds

Minibar, desk, bed sheets

Family Quadruple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Minibar, desk, bed sheets

Deluxe Double Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Multiple Beds

Minibar, desk, bed sheets

Deluxe Twin Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Daily housekeeping
Desk
  • 81 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Business Studio Suite, Multiple Beds

Minibar, desk, bed sheets

Business Studio Suite, Multiple Beds

Highlights

Separate sitting area
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Wardrobe
Office
  • 106 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Studio Suite, Multiple Beds

Minibar, desk, bed sheets

Presidential Studio Suite, Multiple Beds

Highlights

Separate sitting area
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Minibar
Wardrobe
Office
  • 131 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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The price is HK$214
HK$226 total
includes taxes & fees
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About the area

Map
Praca Pedro Sanches, S/n - Centro, Poços de Caldas, 37701-002

What's nearby

  • Poços de Caldas Cable Car - 2 min walk - 0.2 km
  • Pedro Sanches Square - 2 min walk - 0.2 km
  • Thermas Antonio Carlos - 3 min walk - 0.3 km
  • Macacos Fountain - 8 min walk - 0.7 km
  • Walter World Theme Park - 6 min drive - 4.3 km

Restaurants

  • ‪Maturare Cafeteria & Queijaria - ‬2 min walk
  • ‪Kidelícia pizzas e lanches - ‬3 min walk
  • ‪Casa do Colono - ‬3 min walk
  • ‪Lascaux - ‬4 min walk
  • ‪Café Concerto - ‬3 min walk

About this property

Palace Hotel

Bring the kids when you stay at Palace Hotel in Poços de Caldas and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An indoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 191 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 40 per night)
    • Secured covered on-site valet parking (BRL 40 per night)
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Toys

What to do

  • Pool table
  • Bingo
  • Access to nearby indoor pool

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

Fees & policies

Children & extra beds

  • Rollaway beds are available for BRL 200 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Self-parking costs BRL 40 per night
  • Covered valet parking costs BRL 40 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Palace Hotel Pocos de Caldas
Palace Pocos de Caldas
Palace Hotel Hotel
Palace Hotel Poços de Caldas
Palace Hotel Hotel Poços de Caldas

Frequently asked questions

Does Palace Hotel offer free cancellation for a full refund?

Yes, Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel?

Yes, there's an indoor pool.

Are pets allowed at Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel?

Yes. Self-parking costs BRL 40 per night. Valet parking costs BRL 40 per night.

What are the check-in and check-out times at Palace Hotel?

Check-in start time: 4:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Palace Hotel?

No, this hotel doesn't have a casino, but Palace Casino (1-min walk) is nearby.

What is there to do at Palace Hotel and nearby?

Palace Hotel has a spa, an indoor pool and a steam room, as well as an arcade, a garden and access to a nearby indoor pool.

Are there restaurants at or near Palace Hotel?

Yes, there's an on-site restaurant.

What's the area around Palace Hotel like?

Palace Hotel is in Centro, a short 3-minute walk from Pedro Sanches Square and 3 minutes' walk from Thermas Antonio Carlos.

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Reviews

Palace Hotel Reviews

8.6

Excellent

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The breakfast buffet was one of the best in the city. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Would love to stay here again

Great hotel in the middle of the city. Everything is in walking distance, including gondola to the Christ statue. They also have an amazing buffet breakfast! Can't wait to stay here again.
Greg, 3-night trip

8/10 Very good

Beautiful place
Nivalda, 1-night trip

10/10 Exceptional

The hotel was situated in the heart of town. Easy access to downtown.Great views from the balcony.The food was exceptional! The staff was curious and friendly with many of them speaking English.
Robert, 2-night trip

6/10 Good

This property was beautiful. The breakfast was lovely and it delivered exactly what it promised. My only shock was - the rooms did not have any AC due to the historic nature of the building but thankfully the fan that was provided was sufficient for the room. Overall I will visit this hotel again!
KRISTIN, 1-night trip

10/10 Exceptional

Ok
Christine g h, 1-night trip

10/10 Exceptional

Ok
Jose Carlos Hoffmann, 1-night trip

10/10 Exceptional

Hotel belíssimo!

O Hotel é lindo, as áreas de convívio sao variadas e o preço é bem justo para consumo local. Somente achei que as camas poderiam ser mais confortáveis.
Cassia, 1-night trip

10/10 Exceptional

Aundria, 1-night trip

8/10 Very good

Marcia, 1-night trip

10/10 Exceptional

Gisele, 1-night trip

10/10 Exceptional

excelente

Jose Guilherme, 2-night trip

10/10 Exceptional

Excelente

José pessoa dos reis, 6-night trip

6/10 Good

O hotel é muito antigo Hotel só tem nome Pelo valor da diária não compensa ficar nele
Luciano, 2-night trip

10/10 Exceptional

No centro de tudo! Adoramos a nossa estadia… Somente alguns funcionários deveriam ser um pouco mais atenciosos com os hóspedes.
Helcia, 2-night trip

10/10 Exceptional

Nossa estadia foi uma grata surpresa. Pra começar, a sensação ótima de estar num prédio centenário e tão bem conservado. Quarto amplo e com pé direito super alto. Mobiliário antigo mas ao mesmo tempo super clean. A piscina com águas medicinais e quentinha era um momento relaxante todas as tardes. O café da manhã bem completo e servido num salão lindo e ao lado de um pátio com jardim. O hotel tem uma programação diária gratuita com hidroginástica, bingo, karaokê, caminhada, etc, o que foi bem divertido. Localização perfeita. Íamos a pé para os principais pontos turísticos. O comércio ao redor tb é ótimo. E os funcionários são super atenciosos. Acabamos de sair mas já querendo voltar.
Patricia, 3-night trip

10/10 Exceptional

Ícone da Hotelaria Mineira

O hotel agrega muitas qualidades. Localização, história, gastronomia, conforto,acolhimento, comércio ao redor e uma piscina de águas termais que é a cereja do bolo. Me hospedo no Palace desde minha infância e ele continua um ìcone da hotelaria mineira.Volto sempre que posso.
Eduardo, 2-night trip

10/10 Exceptional

O hotel é clássico, muito bonito, mas pouco explorado. Poderiam realizar outras atividades para aproveitar o espaço. No geral, muito bom.
GEORGINA, 4-night trip

10/10 Exceptional

Lugar lindo, bem localizado e um maravilhoso atendimento.
MAURICIO, 4-night trip

8/10 Very good

Heitor Caetano do, 2-night trip

10/10 Exceptional

Daniela, 1-night trip

8/10 Very good

Colchão muito mole , falta um pouco de cuidado pois o hotel é muito antigo Café da manhã bom Funcionários atenciosos
Shirley, 3-night trip

10/10 Exceptional

O hotel está muito bem conservado para seus mais de 100 anos! Já tínhamos ido há tempos, e o cuidado continua o mesmo. Flores naturais! O que utilizamos, tudo funcionando bem. Ducha excelente. Comida para todos os gostos e doce, fartura. Café da manhã bom, apenas poucas frutas. Hotel próximo às Thermas e há lá uma linda cafeteria, com cafés bem diferentes!
Maria Alice, 2-night trip

10/10 Exceptional

Equipe do hotel muito atenciosa. Grupo da recriação para crianças e adultos ajudam bastante nas atividades no hotel.
Luiz Cezar, 4-night trip

10/10 Exceptional

Sirlene Maria de Paula, 1-night trip

8/10 Very good

Lilian tais, 2-night trip