Absolutely horrible. The worst hotel I’ve ever stayed in. Cigarette smoke everywhere
Jorge
Jorge (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 14 日
The staff was cool. I personally wont come back.
The check in process took longer than expected. The elevator was inoperable at times. To a point I thought me and the kids were about to be stuck inside. Hallways smell like pets and drugs. The room had roaches. And definitely didnt like the fact I had to come downstairs for clean towels.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 23 日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 20 日
Dirty room and run down
Got to room and counter tops and floor was dirty. There was a something on the wall by the bed. Tv was mostly black with 2 white spots. Went to front desk. Lady said they will fix both problems next day. Got back and neiter was fix. Went to front desk again. Different lady put a not down. Next day just had bed made and new towel. Not cleaned or tv fix. Was done after that.
Travis
Travis (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 16 日
It was so terrible that service stinky room we was there 20min and me and my wife left TVdoesn't work toilet doesn't work poor service I hope I can get a refund
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 9 日
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 30 日
It smelled bad and felt hot. The service was also not good
Ricardo
Ricardo (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 20 日
Manuel
Manuel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
It wasn’t one of my less favorite
Darun
Darun (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Leticia
Leticia (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 2 日
Worse ever
The worst ever roaches mold and odors in room also the door fell down on me
Natalie
Natalie (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 30 日
The hotel was not clean. I chose a non-smoking room, but when I entered, it smelled strongly of smoke and weed.
Lesli
Lesli (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Marlon
Marlon (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 28 日
Darlene
Darlene (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 28 日
The whole place smelled of marijuana…especially the elevator. There was no shower curtain. The floor was sticky. My tennis shoes stuck to the floor. The outside of the refrigerator was disgusting. The sheets did not look clean. I looked like someone slept in the bed and then just made the bed up. AND the toilet was consistently running…until my husband took the back off and fixed it. Overall horrible experience. Needless to say we left and checked in elsewhere. Any we just needed an overnight stay to go to a funeral the next morning. We are from Lubbock.
Angela
Angela (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 27 日
Ok
Alright
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 21 日
Samantha
Samantha (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 20 日
This hotel is absolutely terrible. As soon as I walked in a knew it was a mistake but the “no refund policy” really is a burden because the place is absolutely disgusting. I mistakenly booked the wrong hotel. I stayed at Comfort Suites Waco last time I can to Waco and unfortunately book this trash. Thank God I brought a blanket because the ones provided by this god forsaken hotel were paper thin and gross. I unfortunately did not bring bleach, Lysol or bug spray to this.. I think what may be a trap house. I do not remember booking a smoking room. But I think the entire hotel is… smoking something. The smell of cigarettes and weed smack you right in the face as soon as you step foot in here and the room is not any better. The shade on the window doesn’t even go down all the way! I am so very upset that I have to sleep in this disgusting place and can’t go to comfort suites because this terrible company won’t do refunds. And I see why because no one with sense would stay here once they walk in. I thought the price was good but um… the rate should be about $20 a night people. This is ridiculous. I’m scared to even leave my belongings in here. And… I smell like a cigarette and I don’t smoke!!!!!!! I am livid!!!!!
Keelie
Keelie (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 20 日
Smells like cigarettes and dirty mop water , the peep hole isn’t on door can see in room from hallway. The tv does work more than half the time. Sink is dirty. Towels smell weird
Adam
Adam (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 15 日
Marlon
Marlon (6 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 9 日
Terrible place
They checked me into an occupied room. Switched me to another style of room. Very uncomfortable and the door lock was broken. Asked to checkout and get refund but they refused. Ended up just leaving and going somewhere else and asking CC for a chargeback
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 6 日
It is majorly run down. The place was filthy and looked awful. The pictures are so inaccurate. Think twice to book this place.
Lidia
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 4 日
Nothing unique about this hotel. No telephone in the room, I was almost freezing to death because the heater in my room is not working and I was told that thy are sold out. Nobody came in to fix the heater. I will never go back again.
Olayemi
Olayemi (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 3 日
Do not do not stay at this hotel if you want roaches sleeping with you bad hotel services then go right ahead but I do not recommend this hotel at all I had to buy cleaning products and disinfect everything from the bathrooms to the sink to the bed it was a horrible horrible night I don't even recommend it to my worst enemy