1. Unclear direction information to the hotel (The hotel didn't even inform me which Golden Sands Hotel I should go after I booked the room on this website).
2. The first room they gave me couldn't be opened so they changed one for me; somehow, the telephone in the second room was broken so I couldn't call my friend in another room and the front desk.
3. Unfriendly service attitude. When I complained the things above to the staff at the front desk, he only answered me "we always inform our customers the number of the building" and then totally ignored me afterwards. Keeping ignoring me even I showed him the confirmation I received after I booked the room online.
No entiendo porque me cobraron algo más al salir de la habitación sin autorizarme que me cobrarían eso.
Michael
5 晚行程
2/10
真實旅客
1 晚行程
4/10
Rooms are dirty with awful smell and in 2 nights stay water bottle were charged on 2nd night.
It can't be Dubai hotel
Aman
2 晚商務旅程
2/10
Muy feo y siempre engañan que tienen alberca y nunca las tienen funcionando
Emilio
1 晚行程
2/10
Très déçu nous avons pris une chambre dans cet hôtel en attendant notre avion nous voulions profiter de la piscine mais elle est en travaux or cela n’était mentionné nulle part.
eva
1 晚友伴旅程
2/10
Don't stay there
Fakhr ElDin
8 晚商務旅程
4/10
Byounghee
9 晚行程
4/10
BYOUNGHEE
6 晚行程
2/10
The whole room was sticky and too much flies and bedbugs
Naima
1 晚行程
4/10
Room not ready upon arrival, no towels in room, room was not non-smoking room as requested, noise from nightclub in the lobby area could even in 5th floor, mould and old dirt everywhere.
真實旅客
2 晚家庭旅程
4/10
The room was dirty, specially the bathroom, and the water was leaking in the bathroom. Not a pleasant stay.