The room had roaches. I’ve stayed here on multiple occasions and never seen roaches like I did this trip. Last time I saw a few and now it’s a whole family. The night clerk got an attitude with me because I rung the alert buzz and yelled for me to stop and I could’ve just knocked on the glass. There’s no sign instructing guests to do such and I’m only doing what the buzz was installed for. This may be the last time I stay at this hotel. As a loyal customer I expect better than that.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
The room had a strange odor. Otherwise, all was fine.
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
cordie
cordie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 3 日
Health hazard
I reserved a nonsmoking room. All three of the rooms had an overwhelming smell of recent cigarette usage which infiltrated everything. The white sheets had scattered human hair lodged in them. They had blood stains. The first room toilet had urine on the seat.
I called the front desk as soon as I arrived in the room.The young man was polite and apologetic. He took use from room 208 to 214 which he closed the door right away the smell was worst absolutely horrendous. I asked for a refund but he said he couldn’t give a refund of my 145 dollars. Then he said let me take you to room 114 which also smelled of cigarette. It was dark/raining and I was stuck. In a strange area with two asthmatic children in a room that was a health hazard. We slept in our clothes on top of the bedding. We didn’t shower or touch anything we didn’t need to touch. We checked out as soon as the sun came up at 6am. I called hotels.com to report this issue and spoke to two ladies at the front desk.
Marie
Marie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Sloan
Sloan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
It a good stay.
robert
robert (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
It was better than I thought!!
Keanna
Keanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Room smelled like smoke and stain on bed spread. Allowed me to switch rooms. Don’t plan on staying there again.
Suzanne
Suzanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Very clean and comfortable
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Good
Totally fine, will stay again
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
the staff were friendly and helpful. breakfast was delicious and the room was clean. I would stay again.
Delilah
Delilah (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 8 日
The front door staff was the best.
Lanny
Lanny (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Nice room. Great pool.
David
David (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Derek
Derek (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 28 日
Rip off
Dont waste your time.They will rip you off.
Justin
Justin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
The room was very very clean, had been remodeled. The front desk clerk was very respectful always had a smile