Is there a pool at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 256.00 per vehicle roundtrip.

What are the check-in and check-out times at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Fairmont Mayakoba Riviera Maya - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Fairmont Mayakoba Riviera Maya - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, ecotours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba Riviera Maya - All Inclusive also has 2 beach bars, a waterslide, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.

Are there restaurants at or near Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, there are 8 onsite restaurants, featuring beachfront dining, Mexican cuisine, and garden views.

Does Fairmont Mayakoba Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Fairmont Mayakoba Riviera Maya - All Inclusive like?

Fairmont Mayakoba Riviera Maya - All Inclusive is located a short 1-minute walk from El Camaleón Mayakoba Golf Course.

Fairmont Mayakoba Riviera Maya - All Inclusive, Playa del Carmen: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 7, 2025

Great place for a family vacation.

Shirlene Asmath, 7-night trip

10/10 Exceptional

Jul 10, 2025

Great option for families

Andres, 4-night trip

10/10 Exceptional

May 12, 2025

The Fairmont Mayakoba is a stunning resort that provides an exceptional all-inclusive experience. From the food and drinks to the service, our stay was remarkable, and we would definitely revisit!

Pipasu Harish, 4-night trip

8/10 Very good

Nov 27, 2024

We had a great family stay

Adriana, 6-night trip

10/10 Exceptional

Feb 25, 2025

We were looking for a quiet family vacation and this resort was perfect. Would recommend this resort for families with older teens. The room was beautiful and the food was amazing.

Melissa, 7-night trip

10/10 Exceptional

May 26, 2025

Second time here and it did not disappoint. An unreal experience from arrival to departure, they really did not miss much if anything at all.

Braeden, 10-night trip

10/10 Exceptional

Dec 26, 2024

The entire experience was amazing. I felt blessed.

Ellen, 5-night trip

10/10 Exceptional

Aug 12, 2023

This is probably the most amazing all inclusive! The quality of the food is amazing. They have great kid friendly activities and meals! The baby sitters are AMAZING!

Anarita, 3-night trip

10/10 Exceptional

Jun 30, 2023

The best resort we have ever stayed at. Staff were all very kind and helpful. Food and drinks were amazing! The design and architecture of the property, layout of rooms, pools, and amenities, all were fantastic! I will definitely be returning with my family and can’t wait to go back.

Eric, 6-night trip

10/10 Exceptional

Feb 26, 2024

Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.

Scott, 7-night trip

10/10 Exceptional

Feb 26, 2024

Fairmont Mayakoba was the most beautiful and relaxing place my husband and I have stayed. It was much needed time with our family. We WILL be back!

Sindy, 6-night trip

10/10 Exceptional

Feb 21, 2023

The property was outstanding. The food and service was world class, and the scenery was unique and beautiful. We couldn’t have asked for more.

Patrick, 3-night trip

10/10 Exceptional

Feb 21, 2024

We have stayed at this property before but this was the first time since it had been renovated. The room was perfect, clean and close to lobby. The restaurants offered a wide variety of delicious food. We chose the all inclusive package and we were happy that we did that. We enjoyed spending our days between the pools and the beach.

Mary Kathryn, 5-night trip

10/10 Exceptional

Aug 25, 2022

everything

Aida, 6-night trip

8/10 Very good

Dec 27, 2023

We stayed at Fairmont Mayakoba December 10-15 with the all inclusive plan. Overall the resort was amazing. Fantastic service, delicious food. The attention to detail was superb. Very contentious regarding our food allergies. Super nice employees. Property was very clean. The only things that weren’t fantastic was the dairy free options as Bassano. It was spaghetti with a red sauce, no meat. Also, it would’ve been great if there was family friendly night time entertainment. I saw on the social media pages the resort has lots of events now during Christmas. I would’ve loved to have some event maybe every other night. That way after dinner we would’ve had something to do besides go to bed.

Hanna, 5-night trip

10/10 Exceptional

Sep 14, 2023

The best thing about the Fairmont Mayakoba is the food. Everything I ate - except the Korean BBQ (which was not Korean in anyway) was amazing, fresh and delicious. The casitas are very cool, especially the canal view. The only thing that is difficult, unless you are staying in the beach area, the time it takes to get there is looonnngggg. Also, sometimes it’s hard to get a cart. We stayed for our 20th Anniversary, they gave us an upgrade from the main building to a casita, but for an anniversary of that caliber, I would have expected a better location. Warning - don’t visit the doctor at the facility, it is expensive and they sent us to Hospiten - which is the biggest scam hospital ever. They tried to charge us $27,000 for a simple surgical procedure that costs $5000 in the US with no insurance. Hospiten also gives estimates on the price of your visit based on where you’re staying. So, if you’re coming from the Fairmont, be ready to pay a huge amount. They also give kickbacks to the hotel, which in my opinion is disgusting. Another issue unfortunately was our room, there was at least four different issues that we had to address over the week’s stay. However, the property did compensate us by giving us one night free, which I thought was very fair. Overall our stay at the Fairmont in Mayakoba was pretty great and again the food was spectacular.

Robin, 7-night trip

10/10 Exceptional

Aug 21, 2025

Nuestro nuevo hotel favorito

El hotel ofrece una experiencia cálida y acogedora, rodeado de un entorno natural que invita al descanso. El servicio es excepcional, siempre atento y amable, y la calidad de la comida no se queda atrás: hay diversas opciones gastronómicas y los menús de los restaurantes son amplios y bien pensados para todos los gustos. La decoración destaca por su buen gusto, logrando mantener una atmósfera cálida en cada rincón del hotel. Si disfrutas de los masajes, el spa es verdaderamente espectacular. Aunque los precios no son bajos, la calidad del servicio hace que cada momento valga la pena.

mario, 6-night trip

10/10 Exceptional

Aug 11, 2025

Todo increible

LISETTE PAOLA, 3-night trip

10/10 Exceptional

Aug 10, 2025

it was Beautiful and relaxing

Jorge, 4-night trip

10/10 Exceptional

Aug 6, 2025

Our family loved the Fairmont Mayakoba. We highly recommend it.. Irene and Sophia were so helpful and sweet !!! Food was good and the beach was great!

Chadwick Curtis, 5-night trip

8/10 Very good

Aug 5, 2025

I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.

Ani, 5-night trip

10/10 Exceptional

Aug 5, 2025

A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!

Alejandro Royo, 5-night trip

10/10 Exceptional

Aug 4, 2025

Limpio. Renovado. Alimentos y bebidas en todo incluido, de calidad. Lamentablemente, al ser temporada alta, restaurantes llenos en desayuno, con fila de espera, habiendo 2 disponibles.

Rocío, 4-night trip

10/10 Exceptional

Aug 1, 2025

Servicio y alimentos

Blanca Araceli Holguin, 4-night trip

10/10 Exceptional

Jul 30, 2025

Unas vacaciones maravillosas, el personal desde la recepción, el Restaurante de sushi con la excelente atención de Leonardo. Brisas con la excelente y desmedida atención de Alexander. El área de playa con la atención de Gilfred y Nico bravo. Por último mi mayor felicitación a nuestro butler EDGAR!! Gracias !!!

Iliana, 5-night trip

Fairmont Mayakoba Riviera Maya - All Inclusive

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