Not a 5 start hotel. We have stayed In many 5 star hotels and this one is lacking in a lot of areas. You can tell it’s a hotel designed for lucrative purposes, not for hospitality of their guests. Aside from it being huge, it’s very inconvenient to get around, most of the times you’re lost since there’s no direction sings on how to get around and since your up in a hill, they offer shuttles every hour so if you missed it you must wait another hour and taxi prices are ridiculously expensive, for a 5-10 min ride they charge starting at $70 euros.
They don’t offer complimentary pick up from or to the port for their guests.
The pool is very outdated, we didn’t even get in.
The beach club looks abandoned from the outside and the food is horrendous, I don’t understand how they have a Michelin star restaurant but offer such mediocre food to their guests at the beach club.
Their breakfast selection is very basic and not up to 5 star standards
To top it off, at the time of checkout (I’ll reserve the name) didn’t even ask how our stay was but was quick to ask for a tip when paying our bill, we were ready to leave!
You’re only paying for the view here, nothing else.
I wish we stayed at another hotel, I do not recommend.
