There were human hairs (not the head kind either) on one of the queen beds. The room smelled like urine.
The linen was itchy and I wasn't sure if it was me or bed bugs or what.
This was a quick emergency stay while our AC was out. Fortunately we only had to stay one night for that.
The front desk personnel were polite.
They definitely need to follow-up and have a discussion with the cleaners they pay though.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Greg
Greg (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
It was a wonderful stay but the room wasn’t very inviting.
Claire
Claire (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Staff was great room was clean and comfortable
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 14 日
Smoke smell in non smoking room. No iron or body wash or kitchen utensils. Crowd a bit scary sometimes. Early cancellation was supposed to be one extra day charge but after bad experience, left early and was charged for 2 extra days. Not a happy experience here.
Shipra
Shipra (12 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Goods stay
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
Amenities are to be desired.
Brian
Brian (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 29 日
They are very helpful and accommodating people with special needs disabilities
Jayme
Jayme (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
That place is dirty.
joan
joan (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 18 日
The accommodations were wrong. The facility changed my accommodations without notifying me. They did not reduce the price because a double bed is cheaper than 2 double beds. There was only 1 pillow on the bed. The room was dated. The room needed to be aired out
Rodney
Rodney (3 晚行程)
Travelocity 真實旅客評價
4/10 一般
2025 年 5 月 15 日
Jose
Jose (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
The staff were very nice. Computers were down when I arrived so check in took at least 20 minutes. Toilet wasn’t working but they did come to fix it within an hour. Shower head was broken
Gail
Gail (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 7 日
will not be staying here again
hotel was not pet friendly
- tried to charge for more than 2 towels for a 3 day stay
- did not receive any of the " deposit " for the pet back - we were told it was as flat fee
- there was a device in the room that was making noises all night ( was not the fire alarm)
- the staff were extremely rude
- entire building smelt of mamajuana
Ronda
Ronda (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 26 日
Will never stay here again will not recommend to anyone
CYNTHIA
CYNTHIA (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
Like the location and cleanliness but there is no amenities you have to bring all your stuff.
Ajay
Ajay (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 25 日
It was a good stay. The only problem was the first day. Had to get over the smell of Clorox. I’m guessing it’s what they use to clean. It was strong.
Reyes
Reyes (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Brianna
Brianna (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Ignacio
Ignacio (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 20 日
Water was leaking non stop from the shower
Marcel Marian
Marcel Marian (3 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 20 日
The property itself was not bad, when we drove 3hrs just to check in at 9pm and find out our reservation was cancelled due to them being completely booked. We booked through Expedia and they said they notified Expedia of the situation but no one contacted us. The staff member was sincere about the situation but we had to pay twice the amount to stay at another hotel. There needs to be more communication somewhere, if the hotel contacted Expedia they should of contacted me as well, as they had my number on file.