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Hotel Ciudad Vieja

3.0 star property
Hotel with restaurant, near Embassy of Mexico in Guatemala

Choose dates to view prices

Experience the vibrant energy of Guatemala at Hotel Ciudad Vieja, where modern comforts meet rich history. Savor breakfast and lunch at AGUACATE, then unwind on the rooftop terrace or explore the garden. With high-speed WiFi, dry cleaning services, a bar and helpful staff always ready to assist.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • 215 sq ft
  • Sleeps 2

Similar properties

Exterior
Meraki Boutique Hotel
  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 399 reviews
$68 nightly
The price is $82
Dec 22 - Dec 23
Total with taxes and fees
Meraki Boutique Hotel
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About the neighborhood

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala

What's nearby

  • Embassy of Mexico in Guatemala - 2 min walk - 0.2 km
  • Sixtino II - 5 min walk - 0.4 km
  • U.S. Embassy in Guatemala - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 8 min walk - 0.7 km
  • Oakland Mall - 11 min walk - 1.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Club Italiano - ‬3 min walk
  • ‪Bar Candelaria - ‬5 min walk
  • ‪Nacionsushi - ‬5 min walk
  • ‪Patsy Reforma - ‬4 min walk

About this property

Hotel Ciudad Vieja

Located just 3.4 mi (5.4 km) from the airport, Hotel Ciudad Vieja offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out AGUACATE, which serves international cuisine and is open for breakfast and lunch. Other features of this Colonial hotel include a rooftop terrace, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Reception hall
  • Colonial architecture

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

AGUACATE - This restaurant specializes in international cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (roundtrip, maximum occupancy 2)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Does Hotel Ciudad Vieja offer free cancellation for a full refund?

Yes, Hotel Ciudad Vieja does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ciudad Vieja?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ciudad Vieja?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Ciudad Vieja?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Ciudad Vieja?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Ciudad Vieja and nearby?

Hotel Ciudad Vieja has a garden.

Are there restaurants at or near Hotel Ciudad Vieja?

Yes, AGUACATE offers international cuisine.

What's the area around Hotel Ciudad Vieja like?

Hotel Ciudad Vieja is a short 3-minute walk from Embassy of Mexico in Guatemala and 4 minutes' walk from Avenida La Reforma.

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Reviews

Hotel Ciudad Vieja Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with delicious and wonderful options available. (7 reviews)
  • The property is near excellent dining options with great breakfast choices available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Breakfast
Plants
Cities
Quiet - room
Location

Reviews

10/10 Exceptional

Only 15 minutes to the airport by Uber. Also close to museums. The breakfast was a plus. Friendly staff and security
Kurtis, 2-night trip

10/10 Exceptional

Nice property and friendly staff
Carlos, 2-night trip

10/10 Exceptional

Friendly staff every day, cleaning service, excellent informative, helpful staff
William Velasco, 6-night trip

10/10 Exceptional

Amazing sorroundings!

Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Carlos, 3-night trip

10/10 Exceptional

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Vivian, 1-night trip

10/10 Exceptional

We recommend it!

We love this cozy hotel! It’s very clean, safe, and the staff is so friendly. It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Zully A., 1-night trip

10/10 Exceptional

Conveniently located near airport in safe area. The staff was very attentive
Rebekah, 1-night trip

8/10 Very good

Pleasant and very helpful staff
Kristin, 1-night trip

10/10 Exceptional

Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Gail, 2-night trip

10/10 Exceptional

One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.
Gradey, 4-night trip

10/10 Exceptional

Very clean, lots of plants and trees, really comfortable room
Richard, 1-night trip

10/10 Exceptional

Nice property comfortable rooms. Lovely pillows but hard beds😊
Kristin, 1-night trip

10/10 Exceptional

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Yen-Linh, 3-night trip

10/10 Exceptional

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Vivian, 1-night trip

10/10 Exceptional

This is a hidden gem! It’s small and maybe doesn’t have amenities big hotels have, but, I never use them. This is a beautiful small, homie type of place. Staff is amazing! Location is perfect! Size of rooms perfect! Very colonial feeling. Excellent restaurants right across the street. Small front parking in front, but well guard. Some space available for overnight parking. Might need a little attention on minor repairs and I mean minor ones. But then again, what hotel doesn’t needs it. I love, absolutely love this hotel 👍👍👍👍
Mary M, 2-night trip

10/10 Exceptional

This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
Leah, 1-night trip

6/10 Good

Needs a renovation

I used to stay here pre pandemic the place has not been renovated. The rooms are dark, towels are thin, and walls and carpets are stained. The window screens do not keep mosquitoes out. Staff however, is professional and polite.
Laura, 3-night trip

8/10 Very good

I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back). There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.
Traci, 2-night trip

10/10 Exceptional

excelente
Victor, 1-night trip

8/10 Very good

Breakfast was wonderful, few amenities in the room
Linda D., 1-night trip

10/10 Exceptional

This is my 4th time staying here, it’s my go to place in the capital city.
mike, 1-night trip

10/10 Exceptional

It’s my favorite hotel in the city.
Vernon, 1-night trip

10/10 Exceptional

I love this REAL Guatemalteco hotel. I stay here every time I’m in the City.
Vernon, 1-night trip

10/10 Exceptional

This is a a real nice Guatemalan hotel, in style, construction and presentation.
Vernon, 2-night trip

10/10 Exceptional

Very close to the Mexican Consular
LEOPOLD, 1-night trip