8/10 很好
2025 年 8 月 20 日
Small disappointment, still recommend
I specifically reserved a balcony room to set up my telescope. The only balcony option was a king so I paid extra to also have a rollaway bed. We arrived after hours to find our room on the first floor. I was told the issue must have been through hotels.com then realized on the map to the room the balcony room was crossed out and changed to the first floor. Understandably someone probably didn’t want to haul the rollaway upstairs. I could have booked two queens for the same price as the king and saved the rollaway fee. :-( The room was very nice with a small patio, mini fridge, microwave, coffee maker and refillable shampoo, conditioner and soap dispensers for eco friendliness. The room also had pool towels, nice touch!
I like this hotel, have here before and will stay again knowing to go alone for a balcony or book two queens. It appeared only three rooms were occupied in our building so unsure why a couple was placed in the room above us; it would have been appreciated to have the room above empty given the available rooms and not receiving what was purchased.
And I didn’t receive whatever gift card was offered in the promotion.
The motif is a cute old western town, very fun! They also have airstreams which I enjoyed staying in last year. Great night sky viewing! A definite recommend, just clarify your goal to the staff, if they had told me they couldn’t take a rollaway upstairs I would have booked the two queens and left the telescope home.
Cindy
Cindy (2 晚友伴旅程)
Hotels.com 真實旅客評價
