6/10 Good
12 November 2024
Mixed feelings
Positives: amazing clean hotel with good transportation options.
Neutral: no hot drink facilities available in the room. The hotel doesnt have a deli or shop as listed on Hotels.com.
Negatives: despite paying for breakfast for 1 person x 1 day per room (x2) i was asked to leave the dining room as i hadnt paid. This was humilating, and the fault of the staff that checked me us in the night before failing to update the system the same time. Also had issue after the NFL match the bar/restaurant had limited food available so i was left without an evening meal. The staff were both noncholant and unhelpful yet again.
FAO hotal management: Please train staff to check guests in correctly, and and ensure the bar holds enough food for guests wishing to eat at the hotel in the evening.
Herlinde
Herlinde, 2-night trip
Verified Hotels.com guest review