Horrible service. Don’t know if the rooms are cleaned. There’s stain on the sheet so I changed to another room but still not clean. Dirt everywhere. Front desk service at night is especially terrible.
Zhiping
3 晚行程
10/10
People are very nice! The environment is pretty quiet and safe.
真實旅客
1 晚浪漫旅程
8/10
it's very nice and close to airport
真實旅客
10/10
beautiful city, good hotel
feifei
10/10
Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.
Pierre
2 晚商務旅程
10/10
PERNGJEU
1 晚行程
10/10
Jeffrey
2 晚行程
6/10
When in Rochester, I always stay at the Hilton Garden. The location is great, near UofR’s campus and right at the medical center with restaurants nearby. I had a room on the 4th floor and there was noise either above or outside, both fitting the day and at night. It kept me up at night. The room is well equipped with coffee maker and a microwave. I love that the hotel has a pool and a well sized gym.
Ronica
2 晚商務旅程
10/10
Magnus
1 晚行程
8/10
The young lady at the reception desk was pleasant and friendly, but didn’t appear to know her job very well. She searched her computer for a while when we arrived, and informed us that our room wasn’t available yet and to return in an hour. We returned 2 hours later, and searched the computer system again for our room. This went on for a while. She clicked something finally, and said “oh there are all the rooms”. Like I said, she was very pleasant and friendly. Perhaps a little more training is in order.
James
2 晚行程
10/10
Carol
1 晚行程
10/10
Drilona
1 晚家庭旅程
10/10
Carol
1 晚家庭旅程
6/10
Bed was very hard and I heard snoring from the next trim (plus a lot of road noise). Breakfast was great!
真實旅客
1 晚家庭旅程
10/10
Carol
1 晚行程
10/10
Great stay!
Joseph
2 晚行程
10/10
Adam
1 晚行程
10/10
Very nice
Alexander
2 晚行程
10/10
Jenny
2 晚行程
10/10
Joanna
1 晚行程
10/10
Gary R
6 晚行程
10/10
Very close to the University and the restaurant is amazing. On site coffee is adequate but there’s a Starbucks nearby - we took full advantage of it.