Skip to main content
Aparthotel

Alteza Polanco

4.0 star property
Aparthotel with restaurant, near Plaza Polanco

Choose dates to view prices

Experience the upscale charm of Alteza Polanco, where a warm welcome awaits near Plaza Polanco. Unwind in the outdoor treatment areas or enjoy a meal at Restaurante. With free in-room WiFi, luggage storage, and helpful staff to aid your stay.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant

Main amenities (12)

  • 70 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$142 nightly
The total price is $176
Jan 19 - Jan 20, 2026
Total with taxes and fees

Why we love this property

Spa getaway bliss
The aparthotel features a full-service spa with indoor and outdoor treatment rooms. Therapies include deep-tissue and sports massages. A fitness room awaits.
Culinary satisfaction
This aparthotel's restaurant offers tasty cooked-to-order breakfast. Culinary options satisfy appetites with freshly prepared morning meals.
Work meets play
Situated in a vibrant retail area, this aparthotel offers meeting spaces for professionals and rejuvenating spa services for downtime relaxation.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Espresso maker
Cable channels
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Espresso maker
Cable channels
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Interior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio
Las Suites Campos Eliseos
  • Pool
  • Free breakfast
  • Kitchenette
  • Laundry facilities
9.2 out of 10, Wonderful, 1,350 reviews
$151 nightly
The price is $181
Jan 18 - Jan 19, 2026
Total with taxes and fees
Las Suites Campos Eliseos
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Plaza Polanco - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Acuario Inbursa - 10 min walk - 0.9 km
  • Plaza Carso Shopping Center - 10 min walk - 0.9 km
  • Antara Polanco - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 33 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Tultitlan Lecheria Station - 16 min drive
  • Polanco Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Vips - ‬1 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Regma Express - ‬3 min walk
  • ‪Tortas La Combi - ‬2 min walk

About this property

Alteza Polanco

Alteza Polanco offers a great location, putting you within a 15-minute walk of Antara Polanco and Avenida Presidente Masaryk. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness center and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Property size

    • 70 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10 per night)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 2 treatment rooms
  • Sports massage
  • Deep-tissue massages
  • Outdoor treatment area

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-21 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Banquet hall

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Dining

Onsite venue - restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 21 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (roundtrip)

Parking

  • Covered self parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

Does Alteza Polanco offer free cancellation for a full refund?

Yes, Alteza Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alteza Polanco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Alteza Polanco?

Yes. Self parking costs USD 10 per night. Parking spots may be limited.

Is airport shuttle service offered by Alteza Polanco?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle roundtrip.

What are the check-in and check-out times at Alteza Polanco?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alteza Polanco and nearby?

Alteza Polanco has a fitness center and spa services.

Are there restaurants at or near Alteza Polanco?

Yes, there's an onsite restaurant.

What's the area around Alteza Polanco like?

Alteza Polanco is a short 11-minute walk from Antara Polanco and 11 minutes' walk from Avenida Presidente Masaryk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Alteza Polanco Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

9.0

Eco-friendliness

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was fresh, delicious, and offered healthy choices. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Value
Bed
Restaurant
Amenities
Weather
Coffee

Reviews

10/10 Exceptional

Solid. Good location.
Benjamin, 3-night trip

10/10 Exceptional

Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Susana, 4-night trip

8/10 Very good

Good location, big rooms, good reception service.
Yevgen, 3-night trip

10/10 Exceptional

Employees were really nice and polite
Martha, 3-night trip

10/10 Exceptional

Staff was very friendly and helpful will definitely be back
Luis, 6-night trip

10/10 Exceptional

Very nice, quiet location. Nice rooms
Maria, 5-night trip

8/10 Very good

It was clean and quiet, very welcoming staff.
Paulina, 1-night trip

10/10 Exceptional

Great Hotel, staff and service
Samuel, 3-night trip

8/10 Very good

Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
SEAN, 3-night trip

10/10 Exceptional

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
Wendy, 8-night trip

10/10 Exceptional

It is a nice well located hotel in the Polanco Corporate Area.
Samuel, 4-night trip

10/10 Exceptional

Five Days at Alteza Polanco

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
Ronald, 1-night trip

10/10 Exceptional

A good place to be. The staff are nice, warm, friendly and helpful.
RAYMOND, 5-night trip

10/10 Exceptional

Friendly staff. Room was clean, and everything close by.
Dinara, 2-night trip

10/10 Exceptional

People are extremely friendly and helpful
Michael, 5-night trip

10/10 Exceptional

Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum.
Angelica, 1-night trip

10/10 Exceptional

Rating: ⭐⭐⭐⭐⭐ Wonderful Boutique Hotel in a Prime Location We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions. The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for. Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.
jamie, 4-night trip

4/10 Fair

The? Place is actually very expensive. You can move a few kilometers and have a better stay.
eduardo, 1-night trip

6/10 Good

This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Martin, 3-night trip

8/10 Very good

Rooms were very nice. Hotel has limited amenities. Good overall.
GERARDO, 1-night trip

10/10 Exceptional

Excellent option for visiting Cd. de Mex.

The location Polanco is an excellent point for visiting the city with many transportation options. The area also includes many shopping options (retail, groceries, street markets, etc). The property is in excellent condition, rooms are spacious, and staff is super helpful and friendly. This is definitely an excellent value.
6-night trip

6/10 Good

Basic clean 2/3 star hotel

The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading.
Paul, 2-night trip

8/10 Very good

Good Small Hotel.Breakfast is Ok. Staff is cooperative. 8/10 value for money.
Nitin, 1-night trip

10/10 Exceptional

It was all about kindness and respect, once you show up, people are kind, they help you with all you need to know, no bell man to guide you to your room but wasn’t necessary, it was easy to find the room. Rooms are bigger than I expected clean and have many supplies, having delivery was so easy as we arrived late at night but have 30 minutes delivery all around the area
ARTURO, 1-night trip

6/10 Good

No concierge Staff did try but we were charged a rental fee for A charger cord that was on our bill would have been ok only we didn”t know Charge was twice as much as buying new charger which costs 100 pesos and charge was for 200 pesos surprised Many security guards outside Otherwise quiet
Maria, 5-night trip