I book for 2 bed with 3 person, they give 1 bed. Go in the room find out. One bed disappointment. Go back downstairs, they said over book Insisted., mention forgot tell me.i am hot happy. After 10 minutes later check computer said other book the same rm as me. He reserved for the but i came first. Finally he charged back to my room. I been with hotel.com and expedia.com for many year. I am not expecting this kind of situation.i highly rate theses websites.
The room is clean, july 4th hotel packed with people, breakfast no room to seat. Fook is ok, most of the food are dry. Coffee at the lobby no sticks to mixed. Ask receptionist she been buzy with her data entry, don’t wanted to be bother.after check out told be expedia will send me receipts.this very odd.no customer at the lobby. When i check in they asked for my cc ran, but not give receipts.i service could be step up a bite.hotel closer to Safeway, food , pho restaurant.