I booked and paid through EXPEDIA 1 room for 2 nights at Formosa Hotel, Batam, Indonesia. When my wife and I arrived at the hotel (by taxi), the hotel was totally CLOSED for renovation!!! It was not easy to find another hotel as we are not very familiar with other hotels in the area. Now let’s see how fast EXPEDIA will refund me.
Budhi
2 晚家庭旅程
6/10
The availability of using the iron and the board not 24 hr compared to other hotels
Mohd
1 晚行程
8/10
Service is good check in fast . Booked for a family room which is no window and floor with a carpet. Regret to choose this room cos the carpet have a strong smell. After went back to home my son have a fever.
Lin
3 晚家庭旅程
8/10
First impression of the room was that For the price it looked good but as you dive into the details you can see the age in the bathroom(oxidation) due to age. The sheets weren’t perfectly white as it’s aged. My problem was the sheets had old stains. However I placed a towel over it and surprisingly had a good sleep. The sheets didn’t smell so they did change it and my room was non-smoking which I totally appreciated.
Pro:
Clean despite old stains and Aging toilet
Near to the Nagoya mall and massage and spa places
Helpful and friendly staff
Plenty of tv channels such as movies and Singapore tv channels
Complimentary water
Coffee & tea sachets
24hr food room service
Cons:
Stains on sheets, the management should Ensure stains sheets are not used
Anna
1 晚行程
10/10
Interesting and relaxing
Christine
6 晚家庭旅程
10/10
真實旅客
1 晚行程
8/10
Kimberlyn
2 晚家庭旅程
8/10
Overall is fine and comfortable. Have a Happy staying.
真實旅客
2 晚家庭旅程
8/10
Vincent
2 晚行程
10/10
It’s walkable distance to Nagoya Hill shopping ctr and near to Harbour bay
真實旅客
1 晚友伴旅程
8/10
親切丁寧なスタッフ、広くて清潔な部屋、喧騒なく静かな環境、問題なし
JONES
1 晚行程
8/10
Its good after its renovation. Ideal location for any type of holiday. Only complain is the bed is not soft enough.
Laurence
3 晚行程
8/10
I like the location and price. Also, I have been here before and the staff remember me
Anonymous
1 晚行程
8/10
So far good
Ravindran
1 晚友伴旅程
10/10
Mohamadan
1 晚友伴旅程
4/10
Location was not too bad, walking distance to Nagoya Mall. However, the interior decor and the building looks old and dated. Towels are bedsheets are not clean, (can still see stains). There is a KTV located at the 4th storey of the hotel which opens 7pm till late. We kept hearing the ktv noises even till wee hours in our 3rd storey rooms, disturbing our sleep. Unlikely to return to this hotel.
真實旅客
1 晚友伴旅程
8/10
Like it as it is a close walk to Nagoya Hill Shopping Centre. Staff are friendly too. Has a bubble tea shop at level 1 that does room service at no extra cost.
However the room and pillow can be smell of smoke. There is also a ktv that open till 3am, can't sleep well as it can be loud at times.
真實旅客
2 晚行程
6/10
Hotel staffs are friendly and environment not too bod.
真實旅客
1 晚行程
8/10
Not bad. Breakfast should try to improve
Chiao Tiong
2 晚家庭旅程
8/10
So far is good but the hot shower water pressure very low .
Ravindran
1 晚友伴旅程
8/10
Room service for food ordered was super fast. Satisfy my hunger. But minus point was I ordered Taiwan beef noodle, but they gave me Taiwan chicken noodle.
Jacky
1 晚行程
8/10
siti raudhah
2 晚浪漫旅程
8/10
Breakfast item finish, take very slow to refill, not much choice.